Esato

Sony acknowledge display issue with the Xperia S

3 April 2012 by
News Articles:

Related:

Technical details:
• Samsung Google Nexus S I9020
• Samsung Ultra S S7350
• Sony Xperia A
• Sony Xperia Acro S
• Sony Xperia Advance
• Sony Xperia C
• Sony Xperia E
• Sony Xperia E Dual
• Sony Xperia E1
• Sony Xperia E1 Dual
• Sony Xperia Ion LT28at
• Sony Xperia J
• Sony Xperia L
• Sony Xperia M2
• Sony Xperia Miro
• Sony Xperia Neo L
• Sony Xperia P
• Sony Xperia S
• Sony Xperia SL
• Sony Xperia Sola
• Sony Xperia SP
• Sony Xperia SX
• Sony Xperia T
• Sony Xperia T2 Ultra
• Sony Xperia Tipo
• Sony Xperia Tipo Dual
• Sony Xperia TL
• Sony Xperia TX
• Sony Xperia U
• Sony Xperia V
• Sony Xperia VL
• Sony Xperia X Performance
• Sony Xperia Z
• Sony Xperia Z Ultra
• Sony Xperia Z1
• Sony Xperia Z1 Compact
• Sony Xperia Z2
• Sony Xperia Z3
• Sony Xperia Z3 Compact
• Sony Xperia ZL
• Sony Xperia ZQ
• Sony Xperia ZR
• Sony Ericsson Xperia Active
• Sony Ericsson Xperia Arc
• Sony Ericsson Xperia Neo
• Sony Ericsson Xperia Neo V
• Sony Ericsson Xperia Play
• Sony Ericsson Xperia Pro
• Sony Ericsson Xperia Pureness
• Sony Ericsson Xperia Ray
• Sony Ericsson Xperia X10
• Sony Ericsson Xperia X10 Mini
• Sony Ericsson Xperia X10 Mini Pro
• Sony Ericsson Xperia X2
• Sony Ericsson Xperia X8

From the forum:
Sony has confirmed that a limited number of Xperia S handsets has a yellow tint issue with the display. This happen when the internal components reach temperatures above 40 degrees Celsius.

Sony Xperia S display defect - Yellow tint

A few owners of the Sony Xperia S has discovered that the display on the smartphone will get a yellow tint if internal temperatures reaches 40 degrees Celsius. The phone does not reach this high temperatures with normal usage but heavily gaming and CPU intensive apps might cause internal temperatures to increase to over 40 degrees Celsius / 104 Fahrenheit.

This is a hardware defect and Sony has told customers to direct their concerns to the local service center. Faulty displays were shipped with the first batch of Xperia S, and the problem has been solved for phones produced now. Depending on availability and spare parts, customers with affected displays will get it replaced or exchanged completely with a new handset.

Sony has released the following statement about the issue:

Sony Mobile Communications has identified that the display on a limited number of Xperia S smartphones may show a slight yellow tint if exposed to temperatures above 40 degrees Celsius. This is limited to a small number of units and the cause of this has been corrected. Any consumer observing this slight yellow tint on the display of their Xperia S is welcome to contact their local customer service centre and Sony Mobile Communications will resolve this at no cost to the consumer.

The yellow tint is very visible when the display is showing white pixels, but the same fault are visible on black or darker pixels as well. Xperia S owners will then notice a gradient transition to lighter pixels. On our review unit, the fault is mostly visible to the top right corner of the display, and close to the bottom just above the home key.

This is a photo of the Xperia S display just seconds after running a stress test app for 10 minutes. We have modified the image and increased the yellow saturation so that you can see exactly where to look for this hardware defect.

Sony Xperia S display issue 

source




Alternatively post this in the Esato forum


Please sign in to your Esato account to leave a comment regarding this article

Member name

Password
alibond827 years, 7 months ago
I have this on my Xperia arc too, Sony didn't say anything about it yet!
brunoXT7 years, 7 months ago
nothing on my arc s
SKIBBE7 years, 7 months ago
Have on my Arc, want a new one too!!
laffen7 years, 7 months ago
@SKIBBE
How did you manage to rise the temp above 40 degrees on the Arc?
alibond827 years, 7 months ago
http://www.esato.com/board/viewtopic.php?topic=203705

During charging Arc's temperature can go really high! Add to that, a hot day in Egypt. It first appeared when I was charging my phone in the car while waiting for a friend. Wasn't even a hot day, but I felt the phone too hot and it disappeared only to re-appear a few days later to stay there.
Bonovox7 years, 7 months ago
My Arc S never had this either. This is just one of them issues it happened to some early iPhone 4S and Samsung Nexus
SKIBBE7 years, 7 months ago
@laffen, it often become really hot! Example, playing Order And chaos or other cpu/gpu demanding games, it becomes really hot on the screen and the back. I often play with the charger connected at home due to the battery drain. If that has anything to do with it
Bonovox7 years, 7 months ago
Dual Core and a HD screen in a mobile its bound to get hot

Back to news headlines