CNN interview with Miles Flint, President of Sony Ericsson

19 August 2005 by axxxr
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Technical details:
• Ericsson R380
• Ericsson R520
• Ericsson R600
• Ericsson T29s
• Ericsson T39
• Ericsson T60d
• Sony Xperia A
• Sony Xperia Acro S
• Sony Xperia Advance
• Sony Xperia C
• Sony Xperia E
• Sony Xperia E Dual
• Sony Xperia E1
• Sony Xperia E1 Dual
• Sony Xperia Ion LT28at
• Sony Xperia J
• Sony Xperia L
• Sony Xperia M2
• Sony Xperia Miro
• Sony Xperia Neo L
• Sony Xperia P
• Sony Xperia S
• Sony Xperia SL
• Sony Xperia Sola
• Sony Xperia SP
• Sony Xperia SX
• Sony Xperia T
• Sony Xperia T2 Ultra
• Sony Xperia Tipo
• Sony Xperia Tipo Dual
• Sony Xperia TL
• Sony Xperia TX
• Sony Xperia U
• Sony Xperia V
• Sony Xperia VL
• Sony Xperia Z
• Sony Xperia Z Ultra
• Sony Xperia Z1
• Sony Xperia Z1 Compact
• Sony Xperia Z2
• Sony Xperia ZL
• Sony Xperia ZQ
• Sony Xperia ZR

From the forum:
In this interview on CNN's 'Business International', Sony Ericsson President Miles Flint discusses the launch of the new Walkman Phone.

Sony Ericsson is a fusion of powerful new technology, superior engineering expertise and a passionate commitment to personal creativity and self-expression. Our vision is the creation of intuitive, accessible mobile multimedia communication solutions that empower the brightest minds to interact freely with each other and with their environment.

Watch the Interview here:



Tags: flint miles

On 25 May 09:08 PhilipBrookes wrote
Despite their optimism about their product and great vision for it, the reality is a total disaster, backed up by an attitude of total disdain to their customers!
After 3 different W800i phones in 6 months, I've reached the conclusion that it's not worth risking a purchase from Sony Ericsson. Each phone has had faults with either bluetooth or buttons, and when the last one was sent to their recommended repair centre came back with more faults than when it left.
I also had a T610 2.5 years ago that had faulty bluetooth, so I've had a 4 out of 4 failure rate!
When I expressed these concerns to Sony Ericsson and asked for an exchange, they told me that I was 7 days outside the 30-day 'ELF' replacement period and therefore they couldn't. Based on what they're telling me, I've already been through 3 layers of service hierarchy and nobody has the 'authority' to replace or refund the phone.
In summary, I can only say they have absolutely no interest in my experience of Sony Ericsson and the fact that I share it with everybody who discusses mobile phones with me. I also use it as a case study of bad service when talking at seminars.
I can only say - ignore the marketing spin - speak to people who've actually used the products, and you'll find they're not worth wasting your money on!

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