Posted by moollans
bloody difficult thats how.
I just cant do it and its driving me crazy. My friend said it took him 2 hours and doesnt even know how he did it!
The pc does not find my phone at all, whether in phone mode or file transfer. It just has no device connected.
Can anyone help?
Posted by englishmanabroad
Hi, did you load the Sony Ericsson software prior to plugging the USB cable in or afterwards?
Posted by moollans
Hi I loaded it prior to putting the USB cable, does this make a difference?
Posted by virus247
use my phone explorer!
Posted by englishmanabroad
No, loading the software before plugging in the phone is correct. Has the phone monitor software popped up asking you to asociate your SIM card? This can take a while first time and often only after you try to start a Sony app. Open Windows Explorer and then the Sony Ericsson File Manager. Click on the "not connected" icon a few times to see if that triggers the phone monitor option.
Posted by moollans
No nothing has popped up and clicking the not connected does nothing either!!
Posted by englishmanabroad
ok, did you have any previous versions of the Sony Ericsson software suite installed on your system? -
Possibly try the following : Disconnect your phone from the computer - Uninstall all the Sony Ericsson software. Restart your computer - If you have a quick enough internet connection download the latest PC Suite 1.20.237.exe from here
http://www.sonyericsson.com/s[....]1&pid=10407&fid=33045&esi=true
Don't plug the phone in untill fully installed and see if this helps
Posted by moollans
I downloaded the files and followed the instructions but when I connect my phone to the computer nothing at all happens
Posted by englishmanabroad
Hi @moollans,
OK - so the new software is loaded and if the application stated "found new hardware" and then subsequently loaded (I think from memory about 6 driver requests) then we can assume that the USB cable is working. Again, try all the SE applcations like sync manager - file manager image transfer etc etc - you must get to the stage that the wizard starts to ask you to register your SIM.
Also - after restart, open up the SE PC Suite and try the "tools" "phone monitor options" to see if that helps trigger the software
Do you have the ability to bluetooth to your computer?
[ This Message was edited by: englishmanabroad on 2006-09-03 20:45 ]
Posted by moollans
No none of the drivers loaded no prompts or anything came up when i connected my phone. I dont have any blurtooth on my computer, do you think its the USB cable?
Posted by sielski666
try insurting the pc suit and installing pc suit it should then promp u wen u connect yr phone to install the drivers, then wen that happens dont install them the recomended way make the computer search the cd for them. worked for so should work for u.
Posted by BobaFett
I couldnt make work k610 and pc suit. Still domt get, why isnt the cabld driver in the suit itself, just as at nokia. Funny. Nokia pc suit is 14mb, se 3 times bigger... Why? Didnt noticed much differences.
This message was posted from a K610i
Posted by englishmanabroad
@moollans,
With the latest software there are numerous prompts requesting you to find drivers for the new hardware - the fact that you have not received these messages sounds to me like there is a problem.
Try one more thing - go the the following link on the SE website and download the update software - http://www.sonyericsson.com/s[....]1&pid=10407&fid=21839&esi=true
This includes a USB driver. Follow the instructions carefully, You will know straight away whether the phone can be read. There are no current updates on the SE server for the K800i so don't worry, nothing will be changed or lost on your handset.
Posted by BobaFett
At k610 the driver had to be installed separately. Isnt it so at k8?
This message was posted from a K610i
Posted by englishmanabroad
Hi Boba, No, they seem to have changed it for the K800 (or at least since my K750) - This does seem like a USB cable problem - unless the phone was attached to the system prior to the software load I cannot think of another cause
Posted by BobaFett
When i download the pc suit, its incl, but when i wanna run it, i have to install it separated. Bit stupid
This message was posted from a K610i
Posted by bugsiiy
@moollans try this: Right-click My computer (either on desktop or in Start),go to Properties>Hardware>Device Manager and there search for something like Other USB (i don't quite remeber how it is called,it must have a yellow question mark) and see if there is listed something related to your K800.If so then right-click>properties>uninstall driver(or something like that).
Then start SE PC Suite,Start Connectivity Wizzard (or how the heck it is called,anyway,the wizzard which helps you connect your k800 for the first time) and then plug in your phone.See if this works.
one maybe simple question,are you sure you are inserting the cable right?! I mean the symbol on the cable must be facing the same way as the keypad on the phone.
cheers
_________________
W800i...V3...N93(YES I HAVE IT)
[ This Message was edited by: bugsiiy on 2006-09-03 23:53 ]
Posted by Euromancer
Make sure you install USB driver 1st, then PC Suite. The 1st time you plug the phone into the computer there should be around 5 or 6 devices found and the computer will ask for drivers. You can tell windows to auto find but it is better to point windows to where the drivers are. Either CD-ROM or if you DLed them from SE site then the driver folder. After that use the phone mode over that of the file mode to transfer files, since the file transfer mode seems buggy to me.
Longest part of getting the phone connected is installing the software and the driver installation (it’s a bit messy) but keep at it each time it asks for a driver.
Posted by moollans
Hallejula(doesnt look quite right does it?)!!!!!!!!!!
It F@*king worked!!!! Bugsiiy you are a genius mate. The whole uninstall driver thing worked, then straight away the driver install prompts appeared and away i go! Its now connected I am I quite happy after the hours of farting around with it.
Just wanna say many many thanks for to all who tried to help, englishmanabroad, bugsiiy you did it! We made it!
thanks again
Os
Posted by moollans
eermm sorry to be a pain but why does the phone become not connected when I switch to file transfer mode? How can I transfer music and such to my phone if this happens.
Posted by Euromancer
As I understand it when you have a memory card in the phone and using file trans mode, then like a USB dongle a drive will appear in My Computer, however when you use the PC Suite you will need to use it in Phone Mode. Then click File Manager, a new window will appear which will enable you to browse the phones internal memory folder(s).
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The phone goes unconnected because I am guessing you have no memory card and it is looking for one, times out and cannot handle the error as there is no error catching/recovery programmed into the phone. Another great SE product with bugs (erm I mean FEATURES).
[ This Message was edited by: Euromancer on 2006-09-05 02:36 ]
Posted by Breakthrough
Hello,
My SE K610i was difficulty being detected by the PC Suite. I would run the "Connection Wizard" and it would attempt to search for my connected phone without success.
I have installed the 6-7 drivers and I can use the File Transefer mode.
Does anyone have any tips in overcoming this problem?
Thankyou.
Posted by Breakthrough
Hey Everyone,
I fixed it!
Apparently the software provided with the phone was buggy (well for me anyway) so I went to the SE site and got the latest PC Suite (PC Suite 1.20.237).
And it works! Hooray!
Posted by max_wedge
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pc suite sux. I've never liked it. I use MyPhoneExplorer for phone management, and usb mass storage for file transfer. I'm not sure if MyPhoneExplorer supports K800, if it doesn'yt it shouldn't be far away.
Posted by Residentevil
Not very difficult.
Posted by fw190a8
The software is useless. The way I eventually managed to get my K800i connected was to go to the Device Manager, view devices by connection, find the USB port I had connected the phone to, open up the properties on the 'Unknown Device' and manually choose 'USB Mass Storage Device' - as soon as I did this, the phone was recognised as a removable drive and I could access the files on it.
Compared to connecting my PSP to my PC, the phone is extremely complicated and I am disappointed that it took so long to get to my photos.
Posted by baste07
how difficult? just plug in the cable
Posted by 3G ADIKT
thats rite plug it in and providing you have installed all needed software it will work. for anyone to say it is diff to connect must have probs ,no offence man but not hard at all
Posted by moollans
yeah alright whatever you say residentevil and baste07. Have you not read all of the posts. just plugging it in didnt work so shut it. anyway this prob was solved long ago so where the hell you come from?
Posted by xklox999
I have a K800i and i haven't got the CD. Where can i download it? Basically I had the CD and i downloaded it to my PC. I lost the CD before i had my laptop and now I need it. I did try copying the file from Program Files and tried to run it but it didn't work!
Posted by ycul
I've tried everything on this post and still no luck. I tried that right click on my computer etc and it worked but now I've come on the computer the next day it won't work again. All the hardware prompts came up and they all got installed but connection wizard still isn't detecting my phone, oh my god my head is going to explode, help!!!!!
Posted by Yadrinas
I'm having similar problems with my K800i.
Only recently bought it (1 day a time of wrting).
I connect the phone, follow suggested steps (from manuals and on this thread, but my PC refuses to recognise 'the new device'. 'Found new device sometimes appears in the bottom right hand corner of my pc, but it always says error or malfunction occured and then 'USB Device not recognised'.
That's as far as I can get.
Any more suggestions?
This problem is driving me up the wall
Yad
[ This Message was edited by: Yadrinas on 2007-01-25 15:09 ]
Posted by johnrm
EDIT: I now have PC Suite working. Solution is to remove .Net and reinstall PCSuite.
I've been having great difficulty trying to get my K800i connected to my PC but I have now found a solution.
2 things...
1. Clean the contacts on the phone. If the PC does not see the Phone and start charging, use a pointy object and gently abrase each contact on the phone. (I had lots of connectivity funnies until I did a job on the contacts.)
2. DO NOT USE ANYTHING OTHER THAN THE ORIGINAL CD.
My Laptop couldn't read the original disc which is why I downloaded the Suite from SE, which didn't work.
I also tried the s/w from a new boxed K550im, it didn't work.
A few days later, I'm still not having any joy, so I burnt a copy of the CD and used it and now phone/PC work perfectly.
I don't know why but the phone only works with the Original Software that comes with it.
Hope this helps someone.
This raises the question "what do I do if I lose or break my CD?"
[ This Message was edited by: johnrm on 2007-12-31 10:04 ]
Posted by vladn02
On 2006-09-03 18:05:27, moollans wrote:
bloody difficult thats how.
I just cant do it and its driving me crazy. My friend said it took him 2 hours and doesnt even know how he did it!
The pc does not find my phone at all, whether in phone mode or file transfer. It just has no device connected.
Can anyone help?
well be one with the phone and follow instructions to 100% lol promise it will work... i had a friend have a hard time with his k810 and it was weird the day he followed the instructions to 100% it all worked out great for him...
Posted by johnrm
I now have SonyEricsson PC Suite 2.10.46 working.
I could post the complete blurb from Sony Ericsson, but in summary...
Remove .NET and reinstall PC Suite.
There was a lot more stuff suggested, but this is as much as I had to do.