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Author How difficult can it be to connect k800i to pc?
moollans
T68 gold
Joined: Sep 03, 2006
Posts: 8
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Posted: 2006-09-03 18:05
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bloody difficult thats how.
I just cant do it and its driving me crazy. My friend said it took him 2 hours and doesnt even know how he did it!
The pc does not find my phone at all, whether in phone mode or file transfer. It just has no device connected.
Can anyone help?
englishmanabroad
K800 Black
Joined: Aug 14, 2002
Posts: 163
From: UK
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Posted: 2006-09-03 19:19
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Hi, did you load the Sony Ericsson software prior to plugging the USB cable in or afterwards?
moollans
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Posted: 2006-09-03 19:23
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Hi I loaded it prior to putting the USB cable, does this make a difference?
virus247
K790
Joined: Sep 07, 2004
Posts: 39
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Posted: 2006-09-03 19:28
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use my phone explorer!
t100.. t68i.. p900.. o2 xda IIs.. k790i
3.2MP..lovin it!
englishmanabroad
K800 Black
Joined: Aug 14, 2002
Posts: 163
From: UK
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Posted: 2006-09-03 19:30
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No, loading the software before plugging in the phone is correct. Has the phone monitor software popped up asking you to asociate your SIM card? This can take a while first time and often only after you try to start a Sony app. Open Windows Explorer and then the Sony Ericsson File Manager. Click on the "not connected" icon a few times to see if that triggers the phone monitor option.
moollans
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Posted: 2006-09-03 19:43
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No nothing has popped up and clicking the not connected does nothing either!!
englishmanabroad
K800 Black
Joined: Aug 14, 2002
Posts: 163
From: UK
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Posted: 2006-09-03 19:52
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ok, did you have any previous versions of the Sony Ericsson software suite installed on your system? -

Possibly try the following : Disconnect your phone from the computer - Uninstall all the Sony Ericsson software. Restart your computer - If you have a quick enough internet connection download the latest PC Suite 1.20.237.exe from here
http://www.sonyericsson.com/s[....]1&pid=10407&fid=33045&esi=true

Don't plug the phone in untill fully installed and see if this helps
moollans
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Posted: 2006-09-03 21:12
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I downloaded the files and followed the instructions but when I connect my phone to the computer nothing at all happens
englishmanabroad
K800 Black
Joined: Aug 14, 2002
Posts: 163
From: UK
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Posted: 2006-09-03 21:37
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Hi @moollans,

OK - so the new software is loaded and if the application stated "found new hardware" and then subsequently loaded (I think from memory about 6 driver requests) then we can assume that the USB cable is working. Again, try all the SE applcations like sync manager - file manager image transfer etc etc - you must get to the stage that the wizard starts to ask you to register your SIM.

Also - after restart, open up the SE PC Suite and try the "tools" "phone monitor options" to see if that helps trigger the software

Do you have the ability to bluetooth to your computer?

[ This Message was edited by: englishmanabroad on 2006-09-03 20:45 ]
moollans
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Posted: 2006-09-03 21:46
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No none of the drivers loaded no prompts or anything came up when i connected my phone. I dont have any blurtooth on my computer, do you think its the USB cable?
sielski666
K850 Blue
Joined: Aug 26, 2006
Posts: 247
From: Barrow-In-Furness, Cumbria
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Posted: 2006-09-03 22:13
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try insurting the pc suit and installing pc suit it should then promp u wen u connect yr phone to install the drivers, then wen that happens dont install them the recomended way make the computer search the cd for them. worked for so should work for u.
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
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Posted: 2006-09-04 00:22
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I couldnt make work k610 and pc suit. Still domt get, why isnt the cabld driver in the suit itself, just as at nokia. Funny. Nokia pc suit is 14mb, se 3 times bigger... Why? Didnt noticed much differences.

This message was posted from a K610i
englishmanabroad
K800 Black
Joined: Aug 14, 2002
Posts: 163
From: UK
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Posted: 2006-09-04 00:28
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@moollans,

With the latest software there are numerous prompts requesting you to find drivers for the new hardware - the fact that you have not received these messages sounds to me like there is a problem.

Try one more thing - go the the following link on the SE website and download the update software - http://www.sonyericsson.com/s[....]1&pid=10407&fid=21839&esi=true

This includes a USB driver. Follow the instructions carefully, You will know straight away whether the phone can be read. There are no current updates on the SE server for the K800i so don't worry, nothing will be changed or lost on your handset.
BobaFett
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Posted: 2006-09-04 00:30
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At k610 the driver had to be installed separately. Isnt it so at k8?

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englishmanabroad
K800 Black
Joined: Aug 14, 2002
Posts: 163
From: UK
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Posted: 2006-09-04 00:37
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Hi Boba, No, they seem to have changed it for the K800 (or at least since my K750) - This does seem like a USB cable problem - unless the phone was attached to the system prior to the software load I cannot think of another cause
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