Posted by seros
Hi:
My K800i just died! The batery is OK full charged
Is imposible star it. Batery remover and no star
What can I do please?
[ This Message was edited by: seros on 2006-07-14 16:35 ]
Posted by Sammy_boy
Best thing is to take it back to where you got it from, or contact SE as it will still be under warranty.
Posted by Avantis
This is yet another incident with a phone failing to restart..SE better take note!!
Posted by schilbach
If it's within 14 days any Uk provider should do a no-quibbles swap. That's what o2 did with me!
Posted by jcwhite_uk
I had the same problem. I had to get it exchanged.
Posted by schilbach
Did you get another K800i - any problems with the new one!
Posted by jcwhite_uk
Ive had another K800i for 5 days and no problems so far.
Posted by schilbach
Cool - Put it down to first production niggles!
Posted by *Jojo*
This is the 3rd -
K800i Dead Handset I've seen so far 
Posted by marky
make that 4... cos mine has just done the same...
quite annoyed, as i have stuff on the phone memory i don't have elsewhere... grr
Posted by *Jojo*
@marky - Have it replaced dude if it is still covered by warranty. Good Luck !
Posted by marky
i got it replaced same day.... was without it for about an hour at the most...
o2 (i bought it in store) replaced it, no arguments at all as it was within 28 days...
and i didn't lose anything cos luckily it was all on my memory stick..
Posted by mckvakk
mine just died last night too. and it's too old to get a new one so i'll have to get it repaired
Posted by jakontil
This is interesting, too many k800 died even before its official launch here!
Posted by seros
Hi,
Is not normal, that during the first week, a lot k800 died
In my opinion SE MUST give an explanation
Regards
Posted by hjornhede
Mine just died.. Damn, can't do nothing. Won't even start with the charger.
Posted by Phantom
man hearing of all these dying K800s is scaring me...
hopefully mine will be okay..
Posted by >500
mine should be here in about 7 mins. Lol Fedex estimated time when tracking...
god help if its dies.....................
Posted by shaliron
I don't think that it's as bad as some people are stating. Come on, three or four out of the hundreds, if not thousands of K800 owners who visit the site isn't too bad. Still, there's always improvement! Least this isn't as bad as the M600
Posted by aremaboy
Hm, thanks God I don't buy these initial batch K800i..dead phones are every where..scary..very scary..
Posted by slyfox1
@JN: did you have yours replaced? youve seen 3 dead SE k800 units?
[ This Message was edited by: slyfox1 on 2006-07-24 14:17 ]
Posted by schilbach
I think even my faith in SE would have been shaken after three swap outs!!!
Posted by kristianm
So those K800 just died?
In the case of W550/W600/W900, they can still power on but are stuck with a white screen . . . But at least they the power turns on.
Posted by schilbach
ARRGGHHH....i do not believe it....My second K800 has died!!! Battery died went to put it on charge. Nothing. Changed battery and charger left on charge overnight. Nothing. Connected to computer via USB. Nothing.
Not even the red LED.
Any ideas anyone....can't face another day off work to swap a phoner out. This will be my third SE day off this year!!!
Posted by Phantom
man.. this is scary.
oh well.. i don't think i'll let my battery drain all the way.
ever. haha. maybe it'll help. i don't know.
Posted by schilbach
....also does anyone know whether i'd be able to take it back to o2 online shop, instead of having to wait for a courier, is this possible with an online account?
Posted by jcwhite_uk
Ok... Now found that on my replacement K800i that the Video Call camera doesnt work. In the video call it doesnt show a picture. If I try the Vdieo Call camera under service settings it does nothing.
thats now two K800i's that dont work properly. I have never had a problem with an
phone and now two of the same model have been faulty.
I will take it back to CPW tomorrow and see what they will do.
Posted by Phantom
man... sounds like you're not having good luck.
sorry to hear that. hopefully you'll get a good replacement...
_________________
-=|PhAnToM|=-
My K800 Blog
[ This Message was edited by: Phantom on 2006-08-04 03:51 ]
Posted by jcwhite_uk
Got it replaced by cpw this morning.
Posted by Jammers
Mine has also died and has gone off for repair - CPW reckon it could take 2 weeks.
Posted by zyavar
f*CK!
mine has just died too!
its and O2 veriation... i switched it off and using SEUS pressed and held "C" and nothing would happen!
so i gave up and put the SIM back in there, and now nothing.... zilch... not a sausage! the only it does is, when you connect it to the charger the RED LED comes on for like 2secs and goes off! WTF is up?
im doubley pissed off because mine is just over 28days!
back to my S700i for now, untill i take it to O2 tomorrow!
Posted by baconnugget
i got mine replaced by orange im on my third handset!!! i have to buy 3 wotonserver credits to reflash the firmware i hope my phone doesnt die again
Posted by Utking
My k800 just died too, after 2 days..
Posted by borg_
Just got mine replaced, for now no problems
Posted by masterp
looks very promising as i got mine this week
Posted by Vercetti
Mine died 2 weeks ago, still don't have it back from the store.
Posted by AngelofDeath
Mine died a week ago. It went back to O2 via a shop, even though the initial purchase was by phone.
Nothing back yet its been 7 days and been told it could take 7-14!
I'm of the opinion SE should just be replacing them rather than repairing them.
I want my phone back.......
Posted by k700 > Clara
I had the same problem. My K800i just died 3 weeks after i bought it. It would not switch on. The red led in the infrared panel flashed when i tried to turn it on. SE was able 2 fix the phone at no cost 2 me. Does anyone know what is happening? R there any tech guys out there who can explain?
Posted by The_Morgue
OK. Where should I start.....
My mom and I bought a K800i each at the first day they where released here in Sweden. Then in august her phone got the white screen death!
Two friends here at my work also got the white screen of death at the same time. Mom and one fried got there phones repaired, my other friends phone wasn't able do be repaired, so he got a new one.
Then yesterday I talked to my mom. She was sad because her phone just died white screen death AGAIN!!! I told her that she must have got a bad phone. Meanwhile I synced my phone through IR vs my computer and suddenly the IR link was interrupted....
My screen went white and nothing happened!!! Had to turn it off after a while and then wasn't able to start it again!!!!
Told mom about this and then she told me that when her phone died she also had the IR port activated to send files to another phone.
Both my mom and I got the one long red light when trying to turn on the phone. Second attempt to turn it on gives 6 short flashing lights.
Have returned our phones for repair. Have to wait 3 WEEKS!!!! according to the service centre!!!
Hope SE gives us a RCA (Root Cause Analyse) on this!
So...add 4 more phones with "white screen death" to the statistics!
Posted by sn3ipen
Add two more phones to the statistic.
Cause i have two friends who got the same problems with their phones. They both have to wait for three weeks or something like that. But my phone is still working but i will sync everything with my computer more often after this.
Posted by CpTbi||
my K800 just died too. It would not switch on.
Posted by macdid
omg this is SCARY MOVIE 5
Posted by Seirrah
Mine died this way too.
One night I had a white screen on and off for 10 mins, but it seemed to fix itself.
When I woke up the next day the phone's only use is as a paperweight
Posted by Dale_jeffs
mine died also. about 5-6 weeks back now. the service centre wont fix it because its not a UK spec handset and standing me at just under £300 it became a very expensive paper weight.... its been sent back to where it was brought from now. i am just praying it can be replaced!
i think i'd still buy another though because when they are working they're fantastic!
Posted by CpTbi||
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well the problem with my K800 was the change sim bug. Few mins before it died i had changed my sim card.
Anyway, i went to a SE service point where they upgraded the firmware and my phone is alive again. Unfortunately i lost everything (contacts, photos, etc).
Posted by Residentevil
Welcome to the K800 beta tester community. Sad but true. You would think, that someone other at SE than the mailroom would test the phone.
Posted by sn3ipen
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Thats exactly what happend with my friends phone. Mine was out of power so i borrowed his phone with my sim card so i could make some phone calls. OMG:O This is scarrying me...
Posted by Dale_jeffs
changing the sim was how mine died also...
Posted by Seirrah
I've had mine back from vodafone.
All they did was 'install new software'.
Posted by coo1k3n
My K800i died about 30 mins ago as well. Same symptoms.
I had my phone charging overnight, woke up this morning and it said 'Fully Charged'. So i pulled it out, turned on the phone and typed in my PIN.
The phone loaded to the standby screen, then when i pressed the shortcut button the phone froze and the screen turned white. I pulled out the battery, put it back in and now when i press the power button i get that blinking red LED in the infra-red as everyone is getting.
What the hell is up with Sony Ericsson???!!!