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Trying to get update for K850 |
Pieman007
Joined: Jan 31, 2008
Posts: 7
PM |
Hi All
my 850 has decided to throw a wobbly.
The Centre touch "button" has gained a life of it's own.
It is almost like someone else is touching it. but if I try to select Menu from the Standby screen it won't activate. If I go into Contacts and scroll down one name it will select that person. I press Back (right hand sensor) and scroll down another name it selects that automatically. The centre sensor is highlighted without touching it.
I rang O2 store who advised a download.
I have tried doing an Update via PC Suite but am getting an error that it can't get to the Update site.
I have tried reinstalling Updater and still no luck. My firewall is set to Permit All activitiy from Updater....
I have tried to go to the Updater Home Page from the menu and have no luck either with the Grey screen staying blank.....
Can anyone advise a) what could be wrong with the phone; and b) how to get the update....
Thanks in advance
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the-prince
Joined: Oct 31, 2007
Posts: 15
From: London
PM |
this is a problem that some of us are experiencing, mine did the same so i had to send it for repair back with o2, its been a week hopefully it wont be too long.
see here for more info
http://www.esato.com/board/viewtopic.php?topic=163667
http://www.esato.com/board/viewtopic.php?topic=163136 |
Pieman007
Joined: Jan 31, 2008
Posts: 7
PM |
Prince - thanks very much for that - so the software update from the O2 shop was a bit of a red herring.....
BTW - Not sure if anyone else has had the problem - I installed the latest updater software from the SE website on my desktop machine and can no longer access www.sonyericsson.com even off a link on the sony site. I know that it was not a site problem as I had my laptop on without the Updater software on and could get to the SE site.
I then installed the Updater software on the laptop (from the SE site) and guess what can no longer get to it.........
Is this a bug in the Updater software ?????? |
darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
Its not just you. I also had the same problem. I was in usa on the last day of my holiday when it happened. I called o2 and got a replacement. The problem is the keys at the bottom of the keyboard. No7 and * if you press round there with some force then it becomes the center soft key. I belivie that the keypad circuit board is the cause of the problem. Im hoping that my new replacement doesnt show the same problems. Altho i have had it for over 6 weeks now. Ok it is my 5th phone since its being released.  |
mxd-52
Joined: Dec 30, 2007
Posts: 7
PM |
Yesterday Happened to me! first the middle touch key, goes kind of crazy, and later it stop workin at all, all the 3 touch keys. Thanks SE |
lBlackenedl
Joined: Feb 04, 2008
Posts: 10
PM |
On 2008-01-31 22:31:55, Pieman007 wrote:
Prince - thanks very much for that - so the software update from the O2 shop was a bit of a red herring.....
BTW - Not sure if anyone else has had the problem - I installed the latest updater software from the SE website on my desktop machine and can no longer access http://www.sonyericsson.com even off a link on the sony site. I know that it was not a site problem as I had my laptop on without the Updater software on and could get to the SE site.
I then installed the Updater software on the laptop (from the SE site) and guess what can no longer get to it.........
Is this a bug in the Updater software ??????
Sounds like either sonyericsson was down, or for whatever reason they blocked your IP which is really unlikely. Just reboot your PC and modem.
My K850 has been fine on the touch button front, though occasionally slightly unresponsive on the centre one. I find for some reason it works best if I touch it lightly.. |
Robart
Joined: Feb 12, 2008
Posts: 1
PM, WWW
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Yeah, my K850 too works at its best, just try to handle it with a soft hand; otherwise it z just cool...
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sallyxi
Joined: Feb 14, 2008
Posts: 12
PM, WWW
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i also use SN, but i never downloaded anything from internet.Since it can not work at all with poor buttons on key board. |
Pieman007
Joined: Jan 31, 2008
Posts: 7
PM |
Hi All
Thanks for the comments about the screen - took into the O2 store Monday of last week (11th feb) and they sent it off......picked it back up today - they couldn't repair it so have a new phone........
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steve110
Joined: May 30, 2008
Posts: 3
PM, WWW
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Yeah, it's so nice ! |
anarchy2cruo
Joined: Sep 09, 2007
Posts: 7
From: Langkawi Island, Malaysia
PM |
hi...
mine also have problem since after i sent for repaired...my phone can't update using seus....before it was sent to repaired.....updating it works juz fine....but now seus keep showing my phone already the latest one...but actually it is still R1EA031....can someone tell me hoe to deal with this problem.....tq....
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Korey Pauli
Joined: Oct 10, 2008
Posts: 18
PM |
Any way to stop the HP K850 from printing jagged when in draft mode?
Fast Normal and other modes print too slowly for what I am doing.
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islam
Joined: Mar 02, 2008
Posts: 83
PM, WWW
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its a shame the k850i has so many problems, its such a nice phone.
www.youtube.co.uk/trojanproductionzzZ |
Tsepz_GP
Joined: Dec 27, 2006
Posts: > 500
From: Johannesburg, South Africa
PM |
With this R1FA035 FW its very stable and fast but Media player still slows down when multitasking, otherwise its what it was meant to be only now.
Phone: iPhone 15 Pro Max Black Ti 512GB
Tablet: iPad Pro 11” 2020 Space Gray 256GB
Watch: Series 3 Nike Edition Space Gray
Droid: Huawei Mate 40 Pro 256GB |
strizlow800
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM |
Yeah it has a lot of firmware issues and sometimes the hardware knows to stop working too...  The three touch buttons problem seems to be a hardware related one as it has happened to many users before... The best thing to do would be to send the phone to the service center or where you bought it... They should fix it for free if it is still under warranty.
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Posted: 2008-01-31 20:00
Sony Ericsson software/hardware support! 
