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Author O2 Network
Mr Miyagi
K850 Green
Joined: Mar 28, 2005
Posts: > 500
From: UK
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Posted: 2008-01-11 21:56
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customer service is good, its all UK based, they don't have any staff outside the UK. Signal as I said to you before in the previous post, you need to go onto the o2 website, and put in your postcode in the network coverage section of the website, to find out what your coverage is like. We wont know here, we can tell you what our own coverage is like, but won't know your area, unless you check yourself, or if you give us the post code we can check for you.

edit: go here:

http://www.webmap.o2.co.uk/

and follow the instructions then you can check your coverage.


[ This Message was edited by: Mr Miyagi on 2008-01-11 21:03 ]
upper
K800 Black
Joined: Apr 17, 2004
Posts: > 500
From: London UK
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Posted: 2008-01-11 22:39
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On 2008-01-11 20:36:29, Daedalus85 wrote:
Thats now incorrect.

As from January 1st, as stated in the small print in the brochure and on the website, video calls no longer come out of your free minutes.



http://www.esato.com/board/vi[....]ic=128596&start=15#post2220157
ben0667
Xperia X10 Mini Black
Joined: Dec 13, 2007
Posts: 80
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Posted: 2008-01-12 03:00
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i wouldnt rely to much on the postcode coverage map as my sister checked her postcode and it said good coverage but shes lucky to get one bar signal, i checked where i live and it says 3g coverage which is wrong i dont get 3g at all, but i do get a full gsm signal all the time and i mean full!
rhybo
T68 gold
Joined: Jun 30, 2004
Posts: 25
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Posted: 2008-01-12 03:58
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I'm hearing rumours that 02 will include free data on all their tarifs soon? Anyone else have any info on that?

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Daedalus85
K750
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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Posted: 2008-01-12 20:49
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Ah, ok, thanks for that, I'll be having a closer look next time I'm at work


And they already do give you inclusive data, just not much.

All tariffs that are £30/month and under give you 100kb, the £35/month and above give you 512KB. The online contracts give you 1MB.
My opinions on this forum are that of my own and not of the company I work for.
rhybo
T68 gold
Joined: Jun 30, 2004
Posts: 25
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Posted: 2008-01-13 02:36
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Lets be honest, that amount of free data is a waste of time. I'm talking about 200mb or more a month for free.

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ben0667
Xperia X10 Mini Black
Joined: Dec 13, 2007
Posts: 80
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Posted: 2008-01-13 04:21
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£7.00 unlimited data addon
SORTED
Daedalus85
K750
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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Posted: 2008-01-13 11:20
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On 2008-01-13 02:36:49, rhybo wrote:
I'm talking about 200mb or more a month for free.




Yeah, and while their at it, they'll give you a free flying pony named Bob and a gold weaved carpet made by blind nuns. Every month, for 18 months.


In otherwords, 200MB a month free is financial suicide, I really wish people would give the f-ing networks a break and stop expecting everything their heart desires given to them on a plate for nothing...
My opinions on this forum are that of my own and not of the company I work for.
Daedalus85
K750
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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Posted: 2008-01-13 18:18
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Just to give you an idea, as I just realised, 200MB per month to each and every of O2's estimated 17m customers in the UK alone is 38910TB (yes, TB) per year.
My opinions on this forum are that of my own and not of the company I work for.
p900 lover
W960
Joined: Jan 08, 2004
Posts: > 500
From: London
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Posted: 2008-01-18 15:16
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iv been with o2 for a while now and never really had any problems, their coverage has always really good for me.

Just wondering for those that work at o2 im getting a staff discount 30% on my tariff, just waiting for o2 to change my billing onto some other system so i can get the discount, aparently you ned to do this for upgrades and just wondering if i should wait till next month as iv heard new tariffs are coming out?

any truth in this?
danarc
T68 gold
Joined: Nov 16, 2007
Posts: 36
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Posted: 2008-01-20 00:31
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what have you heard about the new tarrifs?
Paul_C
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Joined: Dec 03, 2003
Posts: 249
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Posted: 2008-01-20 01:24
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Do tell about these rumored new tariffs! Is it true?? I am holding off upgrading in anticipation
darrengf
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Joined: Dec 21, 2003
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Posted: 2008-01-20 01:34
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I have been with O2 for the last year and its a massive improvement over Orange.

2g signal for me is excellent, very rare i get any problems where ever i go in to the uk.

3g signal is well extremely poor. I live in a town and get 2g only, I have to travel at least 10 miles to at least pick a 3g signal up. I dont even think 3g is gr8 when you get it in cities etc.

GPRS - Edge, Very good, never had a problems at all.

Video calls are smooth (When i have 3g coverage) and they are removed from your allocation of mins.

MMS has never failed me.

They are the cheapest network aborad for most of there calls and if you are on contract and have a sms allowence, you can use your allowence aborad from mms and sms. (1 sms from aborad will remove 4 from the allowence)

The Wap bundle i have is gr8, I can use it on everything and its never failed.

** Customer care is extremely good, Never had a problem at all, staff are friendly and very helpful. If they are unsure, they will try to find out for you.


I have heard the same about the Tarrifs, very tight lipped tho
Paul_C
W890 Brown
Joined: Dec 03, 2003
Posts: 249
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Posted: 2008-01-20 01:58
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Darren - I too moved from Orange to O2 due to me getting sod all Orange signal in my new house, O2 has no such bother! I havnt even bothered upgrading my O2 Sim to 3G because my town has no 3G coverage, I also have to drive 10 miles or so to get 3G, I can live without that tho

Otherwise Im very pleased with O2!!
p900 lover
W960
Joined: Jan 08, 2004
Posts: > 500
From: London
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Posted: 2008-01-23 18:38
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Somethig like a o2 to o2 unlimited calls bolt on, not sure how true it is jsut heard it from a mate who works at o2. cant be 100%sure tho
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