Posted by mark.mobile
Has anyone had a problem with the camera mine has a feint white line running top to bottom on fairly dark pictures it is quite noticeable.
Posted by lance
i also experience the same problem.. is the line colored yellowish? is it a broken line? i'm going bringing it back to the dealer for repair tomorrow.
Posted by BlackBauer24
No problems so far with the camera on my P800 since upgrading the firmware, call the sonyericsson helpline on 08705237237 press option 2 and ask for technical support they should be able to help you. goodluck
Posted by mark.mobile
The phone has the latest firmware r2d(phone) r3b(cda). You could say that it is a feint yellow/white line runnig all the way down top to botom about a quarter of the way in from the right hand side.
Posted by lance
@mark.mobile
yeah! same as mine. right side.. took some pictures-upload it in your PC then magnify it. you'll see its a broken line.
Posted by mark.mobile
Hi i dont think that its a firmware problem i have r2d, the problem is the lens probably a faulty cmos lens, how old is yours? I hope to return it to cpw for repair, i bought mine brand new and unopened from ebay and was told that it has the 1 yr manufacturers warranty and can be returned to any repair centre they can enter a code and can tell when the phone was used maybe from the service provider but as all these phones the oldest would be oct 2002 therfore all should be under 12 months old anyway we shall see!
Posted by lance
@mark
i brought mine last July.. i do think its Hardware related.
Posted by BlackBauer24
@mark.mobile the latest firmware is R2F, try that version and see if it resolves your camera problem, if not contact SE.
Posted by mark.mobile
rang cpw and decided to send away to SE service centre to the main centre celestica in telford they will repair and upgrade firmware at the same time. As for telling how old the phone is i asked and the girl said remove the battery and under the two bar codes one is the imei 15 digit number and under the other barcode in the middle (have to look hard) you will see something like 03w20 this means made in 2003 week 20 (02w54 would be 2002 end of december).
Posted by lance
@mark.mobile
is your P800 made in france?
Posted by mark.mobile
yes it is made in france , why is this of some significence?
Posted by JJayMobile
I had the same problem, I set it back to CPW on Monday, waiting to hear what the problem was...
I only had it 2 months and had the lastest firmware....
Will keep you posted on what SE say the problem is.....
Posted by bonkyboy
Yes I had this problem as well.. I noticed a white line right down the middle of the screen in a Night/dark situation...
I think I was using the latest o/s.. but I did take it back to the sony service center with some other issues...
Posted by lance
i got my P800 back now.. (thanks SEMICON phils. for the fast service). it is hardware related. they replaced my camera with a new one..
@mark.mobile
mine is also manufactured in france, maybe it is by the batch..
Posted by mark.mobile
sounds like mine is the same perhaps a bad batch, yours seems a very quick turnround for repair hope mine does not take too long from celestica.
Posted by mark.mobile
i have been chasing celestica about my phone it has been away nearly 8 weeks have rang SE and celestica probabally 20 times the phone was changed for another for the camera fault and sent to me . But after a week it turns out that it was sent to the wrong address still more phone calls and they(celestica )promised that it would be delivered to the correct address but they sent it to the same address, rang yesterday and they ammended the address had a knock from the citi-link courier this morning with the phone it was sent to the same address as before but he knows me and delivered to me , great i thought put my sim in and turned it on and they have sent me an orange phone locked to orange the one sent was unlocked and used on t-mobile /vodafone talk about p****d off have contacted SE and and a manager is suppost to be calling me back, i dont know how a company such as SE can deal with somebody like celestica.