Posted by James1000
It's an ex vodafone HTC and is unlocked and on T Mobile. Basically the problem is that it's not accepting phone calls or accepting incoming calls, also cannot text or get texts. But the internet works. It's not the sim card as the sim works on other phones. I have also tried other sims in the HTC with no joy.
I phoned T Mobile and they sent out new settings but that never worked. Tried switching HSDPA to GSM and 3G, but still nothing.
I read on the vodafone site that there are people with similar problems. There were a bunch of people with similar problems, about 10. One of them said something about updating the firmware but can't find the update.
[ This Message was edited by: James1000 on 2010-05-22 14:21 ]
Posted by number2
Ooops,
Sorry matey, i dont have much idea, though i would start off with a hard reset, then check it with a Vodafone sim, as its 2nd hand the unlock may not have been pure, ie full. Buyer beware as they say!
Good luck!
Posted by altemyr
Well, at least this is an indication of that it's not only
that produces new phone models that are not flawless. One have to realize that complex machines like modern mobile phones really are complex an often suffer from problems, mostly software, especially when a new model is coming out of the pipe. The only difference is how the manufacturer is handling the problems. It should be interesting to see whether HTC is better than SonyEricsson in this case...
Posted by Caspa
To see if it needs a software update...
Settings - About phone - System software update.
Does the phone have any sort of Voda branding? What's the software version?
I would also direct you to two other sites that are Android based; Modaco and Android Forums...
Posted by mario2004
On 2010-05-22 20:24:52, altemyr wrote:
Well, at least this is an indication of that it's not only
that produces new phone models that are not flawless. One have to realize that complex machines like modern mobile phones really are complex an often suffer from problems, mostly software, especially when a new model is coming out of the pipe. The only difference is how the manufacturer is handling the problems. It should be interesting to see whether HTC is better than SonyEricsson in this case...
You obviously talk crap
This has nothing to do with HTC or DESIRE. Read the original post again ! The device is locked to one network and the customer 'unlocked' it to use it on a competing network. Obviously he was only partially successfull in his quest. What I am concerned, this activity (unlocking) borders to fraud to begin with. Usually the network subsidise the cell and hence is locked. SE's poor and cheap manufacturing goes a lot deeper than that . . . Reality check . . .
Posted by James1000
On 2010-05-22 16:56:05, number2 wrote:
Ooops,
Sorry matey, i dont have much idea, though i would start off with a hard reset, then check it with a Vodafone sim, as its 2nd hand the unlock may not have been pure, ie full. Buyer beware as they say!
Good luck!
I'll take it to a shop and reset it. Thanks for the suggestion.
I have checked it with a vodafone sim and it still doesn't work. It was working for about a month when first bought. It was bought second hand from ebay. Maybe the original owner noticed that it locks and then unlocks (hopefully) and that's why he has sold it. I mean why else would someone sell a brilliant phone like that, just after they bought it? It's probably still in warranty considering the phone only came out a couple of months ago?
Posted by James1000
On 2010-05-22 20:24:52, altemyr wrote:
Well, at least this is an indication of that it's not only
that produces new phone models that are not flawless. One have to realize that complex machines like modern mobile phones really are complex an often suffer from problems, mostly software, especially when a new model is coming out of the pipe. The only difference is how the manufacturer is handling the problems. It should be interesting to see whether HTC is better than SonyEricsson in this case...
That's exactly what I though. I'm on here on behalf of my girlfriend and I warned her about buying these "smart" phones. When I first met her she had an iphone, Blackberry Storm and that 12mp SE! She wasn't happy with the iphone because she couldn't get it fully and properly unlocked, she wasn't happy with the SE (obviously) and she didn't like the Blackberry for some reason. Now the HTC! And that has something wrong with it! I have a SE C510 and nothing ever goes wrong with it. Before that I had a W890i which was a bit dodgy as it turned itself off every now and agin, but I could handle that as it was a neat little thing. And before that I had a W880i, K750i, Razr. Respectively. All brilliand little phones that I could still be happy with to this day.
Posted by James1000
On 2010-05-23 00:47:36, Caspa wrote:
To see if it needs a software update...
Settings - About phone - System software update.
Does the phone have any sort of Voda branding? What's the software version?
I would also direct you to two other sites that are Android based; Modaco and Android Forums...
Thanks I'll check those forums out. No vodafone branding on it at all.
Here's the software version details and stuff;
Firmware Version
2.1-update1
Baseband Version
32.30.00.88U_4.05.00.11
Kernal Version
2.6.29-3cb3dfbf
Build Number
1.15.161.4 CL155070
Software Number
1.15.161.4
Posted by James1000
On 2010-05-23 01:10:50, mario2004 wrote:
On 2010-05-22 20:24:52, altemyr wrote:
Well, at least this is an indication of that it's not only
that produces new phone models that are not flawless. One have to realize that complex machines like modern mobile phones really are complex an often suffer from problems, mostly software, especially when a new model is coming out of the pipe. The only difference is how the manufacturer is handling the problems. It should be interesting to see whether HTC is better than SonyEricsson in this case...
You obviously talk crap
This has nothing to do with HTC or DESIRE. Read the original post again ! The device is locked to one network and the customer 'unlocked' it to use it on a competing network. Obviously he was only partially successfull in his quest. What I am concerned, this activity (unlocking) borders to fraud to begin with. Usually the network subsidise the cell and hence is locked. SE's poor and cheap manufacturing goes a lot deeper than that . . . Reality check . . .
I doubt unlocking a phone is fraud. You can phone up your operator service provider and sometimes they will unlock it for you, if they feel like it.
Posted by Miss UK
Hmm thats odd, have u got full signal in the phone?
Posted by Caspa
I would suggest debranding it using this guide...
http://android.modaco.com/con[....]nericifying-your-t-mo-handset/
Your software seems to be different from mine and I'm running the generic stock ROM.
Posted by James1000
On 2010-05-23 07:31:00, Miss UK wrote:
Hmm thats odd, have u got full signal in the phone?
Yup, full signal.
Posted by James1000
Turns out the phone is blacklisted on vodafone, which means it has been stolen.
I found this out as I phoned vodafone from my contract number and was in the process of asking them if I could put my sim in the HTC and they could send the current settings to it, which I think would have worked.
As soon as I gave the girl the IMEI number of the HTC, she told me it has been blacklisted.
So we have contacted ebay and they are dealing with it, my gf should have her money back in 10 days.
It's a shame that I couldn't give a concrete explanation of what has actually went wrong here. But I'm guessing that because it has been stolen that the IMEI has been blacklisted, therefore no updated could be sent to the phone. Also another reason that updates would not be able to be sent to the phone is because it was being used on another network other than the original network.
I'm wondering if my idea would have worked by asking vodafone to send the updates via the vodafone sim. I suppose any vodafone sim would do this job, either contract or PAYG?
Posted by Bonovox
Oh dear bad luck mate. Be careful next time but as long as you get money back than all is well
Posted by Caspa
On 2010-05-24 13:37:53, James1000 wrote:
Turns out the phone is blacklisted on vodafone, which means it has been stolen.
I found this out as I phoned vodafone from my contract number and was in the process of asking them if I could put my sim in the HTC and they could send the current settings to it, which I think would have worked.
As soon as I gave the girl the IMEI number of the HTC, she told me it has been blacklisted.
So we have contacted ebay and they are dealing with it, my gf should have her money back in 10 days.
It's a shame that I couldn't give a concrete explanation of what has actually went wrong here. But I'm guessing that because it has been stolen that the IMEI has been blacklisted, therefore no updated could be sent to the phone. Also another reason that updates would not be able to be sent to the phone is because it was being used on another network other than the original network.
I'm wondering if my idea would have worked by asking vodafone to send the updates via the vodafone sim. I suppose any vodafone sim would do this job, either contract or PAYG?
Nothing would work, the phone is blacklisted in the UK so as soon as it trys to get onto the network for a call or text the network say 'computer says NO!'... The phone will work outside of the UK though...
Posted by Miss UK
I was gonna say that I thought it had been blacklisted too previousley but i didn't want to upset you,
im so sorry to hear that hope you get your money back yeah, people need to be shot who sell blacklisted handsets on eBay it's not fair to genuine people who also use the site
Posted by James1000
On 2010-05-24 18:50:48, Caspa wrote:
On 2010-05-24 13:37:53, James1000 wrote:
Turns out the phone is blacklisted on vodafone, which means it has been stolen.
I found this out as I phoned vodafone from my contract number and was in the process of asking them if I could put my sim in the HTC and they could send the current settings to it, which I think would have worked.
As soon as I gave the girl the IMEI number of the HTC, she told me it has been blacklisted.
So we have contacted ebay and they are dealing with it, my gf should have her money back in 10 days.
It's a shame that I couldn't give a concrete explanation of what has actually went wrong here. But I'm guessing that because it has been stolen that the IMEI has been blacklisted, therefore no updated could be sent to the phone. Also another reason that updates would not be able to be sent to the phone is because it was being used on another network other than the original network.
I'm wondering if my idea would have worked by asking vodafone to send the updates via the vodafone sim. I suppose any vodafone sim would do this job, either contract or PAYG?
Nothing would work, the phone is blacklisted in the UK so as soon as it trys to get onto the network for a call or text the network say 'computer says NO!'... The phone will work outside of the UK though...
It worked for a while when she was in the UK. Then she went to Australia for 3 weeks and it worked there, but when she got back it stopped working. There must have been a little time between her buying it and the IMEI number being banned in the UK.
The guy she bought it from on ebay has been contacted and wants nothing to do with it. But ebay were contacted first as we knew the seller would obviously not play ball.
I'll maybe post his name on here if there is a section dedicated to that.
Posted by hulkhaugen
Shit, i think i've been fooled myself, bought a htc desire from a guy on ebay, and now it doesn't work anymore. Strange thing though, because i live in Norway...
Posted by lukechris
PayPal may be able to get away with ridiculous charges, but its for the benefit of people like you now. Quite lucky actually that you got it back.
Posted by Bonovox
I don't like using ebay
