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Author Rotten Orange
Bones
T610
Joined: Aug 06, 2002
Posts: 16
PM, WWW
Posted: 2002-08-08 16:19
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CPW have just refused to do it.....
Nightwind1973
P990
Joined: Jul 08, 2002
Posts: 7
From: Beds, UK
PM
Posted: 2002-08-08 19:17
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@Bones

I've just re-read the Orange T's & C's. The only way I can see the upgrade affecting your warranty is if you have taken out the Orange Care insurance.

All in all, point 14 of the T's & C's is most pertinent :

14 phones

your phone is not a part of your contract
14.1 Your Phone and Accessories are acquired by you outside the terms of you Contract
Eciton
T68 grey
Joined: Jul 20, 2002
Posts: 11
From: Windsor / Oxford
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Posted: 2002-08-08 19:54
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Got back my t68-->i upgrade today - software is now r2e006. It works and all appears kosher.

If you're near Langley, they're Premier EuroCom and their number is 01753 543712.
Eciton
Bones
T610
Joined: Aug 06, 2002
Posts: 16
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Posted: 2002-08-10 19:21
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I've just been into another Orange Shop, and they blame SonyEricsson for not being able to get my 'phone upgraded! They say that Orange have no problem, its just that SE want people to buy a T68i and have therefore stopped upgrading all t68's!

Are Orange feeding their staff bullsh*t, or is he just plain wrong?
Eciton
T68 grey
Joined: Jul 20, 2002
Posts: 11
From: Windsor / Oxford
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Posted: 2002-08-11 12:32
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That's bull. Every time I've spoken to SE they've said it was Orange. And I know which company *I* believe...

Try emailing SE or Celestica, or trying other service centres.
Eciton
pinolo77
K800 Black
Joined: Jan 17, 2002
Posts: 390
From: Lugaggia, Switzerland
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Posted: 2002-08-12 16:21
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Hi, i want to say that Orange UK is not the only one doing shit...
I live in Switzerland...
Orange here were the first to launch GPRS, but did nothing more. Let me explain...

Once they launched GPRS I, as anyone else I guess, was expecting to be able to use the mail function on my phone, without connecting to their WAP homepage. Guess what? NO WAY, the service will be launched sometimes in september.
The other companies waited some months more but now everyone except me (Orange) has this service.
They have a price plan that allows you to browse on their WAP portal without time limit at a flat rate monthly (5.- CHF, 3.40 €), that is fine... BUT ...
We are in August now and it has been two weeks since the news were updated (Do I have to read the same news 10 times??) and the download is limited to 1KB.

MMS? Everyone has it except... guess who? Orange!
And the funny thing is that they pretend, at least as stated in their "mission", to become the first carrier in Switzerland...

They told me on the phone that the critical mass for such applications is not available yet. But they seem not to now that the few people spending on such applications make good advertising to friends and also tend to spend A LOT more than the average 12 years old boy or 95 years old woman...

In conclusion:
They spent far too much money on UMTS and now don't have the money to improve services on such a competitve market.
On the phone I was told that when Nokia launches their phones they will procede in implementing those services...

NO COMMENT
Deltayoda
T68i
Joined: Mar 03, 2002
Posts: > 500
From: Los Angeles, California
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Posted: 2002-08-13 00:56
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Hey, that sounds like Cingular! I wonder if Orange and Cingular is related
They advertise like crazy, they try to scam people and they practically use the same colors, ORANGE! Hmm...
Bones
T610
Joined: Aug 06, 2002
Posts: 16
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Posted: 2002-08-13 20:45
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RIght, I'm fed up! Every service centre I have contacted has been threatened by Orange and will not upgrade an Orange t68 to t68i.

CPW (3 branches), Intercity in B'ham, Celestica in Telford and even SE themselves!

Anyone got any suggestions?
Eciton
T68 grey
Joined: Jul 20, 2002
Posts: 11
From: Windsor / Oxford
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Posted: 2002-08-13 22:09
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If you're really desperate, you could phone that service centre in langley i wrote about above, and post it to them...
Eciton
Bones
T610
Joined: Aug 06, 2002
Posts: 16
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Posted: 2002-08-14 20:24
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I might just do that. Where's Langley? Is your 'phone on Orange?

[ This Message was edited by: Bones on 2002-08-14 19:31 ]
gazobee
K750
Joined: Apr 03, 2002
Posts: 146
From: Reading, England
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Posted: 2002-08-14 21:04
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Just to the east of Slough @bones@
Back in love with the Big O again!
Bones
T610
Joined: Aug 06, 2002
Posts: 16
PM, WWW
Posted: 2002-08-14 21:07
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I'll give 'em a ring. Ta.
Bones
T610
Joined: Aug 06, 2002
Posts: 16
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Posted: 2002-08-22 22:00
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It says here:
http://www.theinquirer.net/?article=4938
that Orange have relented and WILL allow t68 users to upgrade.

I'm waiting for confirmation from Orange.

I will let you know when/if I get it.
Bones
T610
Joined: Aug 06, 2002
Posts: 16
PM, WWW
Posted: 2002-08-24 12:04
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It looks as if Orange have relented slightly..

They will allow upgraded t68's to use MMS.
They will not invalidate the warranty on upgraded t68's.
They will not allow you to get your 'phone flashed, but if you do, that's OK.

Many independant dealers are now carrying out the upgrade (see my other thread for a list)

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