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Author Problems with HBH-60
Vacoum
W900 black
Joined: Mar 03, 2003
Posts: 30
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Posted: 2003-03-06 14:22
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So I got the HBH-60 a few days ago. It's my first bluetooth headset and I'm having various problems:
-Connection drops during phone call
-Quality of voice is sometimes very bad. I've been told I sound like I'm underwater and sometimes I cannot hear the other party.
-Voice commands don't always work (very seldom work).
-Caller hears their own echo during conversation with me.
-Sometime phone freezes (this has only happened since the HBH-60 as I've had no problems with bluetooth connection with computer)
-Sometimes headset doesn't connect to phone when needing to answer call.

Anyone have comments/suggestions to improve my HBH-60 experience.

I'm using a T68i phone.

Thanks,
lazarini
R520
Joined: May 08, 2002
Posts: > 500
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Posted: 2003-03-06 14:29
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whats ure phones firmware = maybe that coud be ure problem ...

regards laz
Ericsson R520m - Nokia 9300i - Nokia E90 - iPhone 8Gb
Vacoum
W900 black
Joined: Mar 03, 2003
Posts: 30
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Posted: 2003-03-06 14:35
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How do I check my phone firmware?
lazarini
R520
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Posted: 2003-03-06 14:51
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its all here take a look m8 and btw welcome to esato ...

http://www.esato.com/help/faq.php
Ericsson R520m - Nokia 9300i - Nokia E90 - iPhone 8Gb
Vacoum
W900 black
Joined: Mar 03, 2003
Posts: 30
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Posted: 2003-03-06 15:04
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Thanks lazarini,

Seems my software version is R5D007. That would make it very old huh? I'll upgrade the software hoping that it'll fix my problems.

Great board!!

lazarini
R520
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Posted: 2003-03-06 15:07
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WEll i hope this solves ure problem but on the other hand ure software isent that old so it coud be ure bt headset still i think software upgrade is the first thing to try if that doesent solwe ure problems try connecting the hbh 60 to some other phone ( friends ) to see if it makes the same problem ...

regards laz
Ericsson R520m - Nokia 9300i - Nokia E90 - iPhone 8Gb
richieleo
T68 gold
Joined: Dec 03, 2001
Posts: 34
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Posted: 2003-03-07 07:59
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Don't know if this helps but I just bought a HBH-30 and in the box was a notice from SE and it states:-

"If you own a Sony Ericsson T68i mobile phone, you might have to upgrade it with new software to obtain optimal performance with the Bluetooth Headset HBH-30.

Please contact your local dealer for help with the software upgrade.

Note: For optimal performance, the T68i should have software version R2E0006, or later"

Bottom line is check your software version of your T68i. If may have the same issues with the HBH-60.
c96sthl
C702 Speed Black
Joined: Mar 31, 2002
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Posted: 2003-03-07 13:43
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What is your bluetooth operation mode?

If you set it on automatic, sometime you can lost connection especially after you off one of the device.

I tried voice command on HBH60 before...whenever I use automatic, normally it failed.

But I am using T39 which is a different phone.....but advisable to upgrd as mentioned.
Vacoum
W900 black
Joined: Mar 03, 2003
Posts: 30
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Posted: 2003-03-07 17:30
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I keep the phone on bluetooth on all the time (drains the battery fast).

I have noticed that the "underwater" effect that I described is when I'm driving. Is it common when driving to have slightly distorted voice?

I'll try the software upgrade first and see how it goes.
c96sthl
C702 Speed Black
Joined: Mar 31, 2002
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Posted: 2003-03-08 05:27
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i get what you mean.

this seem to happen if you are having a bumpy ride.

the person I am talking to always complain I talk like a robot whenever I pass thru a bumpy road while going back home.

I am not sure this is severe on Hbh-30 or not but it is a bit obvius/iritating on HBH60....well i don't mind tht coz the receiver of my call still manage to hear what i am talking.

one more thing, try not to get your air conditioner vent facing the microphone....tht make the voice quality really bad.
Vacoum
W900 black
Joined: Mar 03, 2003
Posts: 30
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Posted: 2003-03-08 16:20
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Thanks for the tips! I hope my HBH-60 experience improves.

Like another poster on this board, I also find the battery time very shrot.
SunilC
P800 no flip
Joined: Jul 07, 2002
Posts: 49
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Posted: 2003-03-09 00:51
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How short is very short? I used mine today after a full charge and it lasted less than an hour before it cut off! Is anyone else experiencing this or do I have a faulty headset? I have a motorola bt headset too and that also has a talktime of 2.5 hours and it lasts much longer than the hbh-60. I was planning of getting rid of the motorola headset and replace it with the HBH-60 but I'm not so sure anymore. Any advice guys?????! Thanks!

Sunil
Vacoum
W900 black
Joined: Mar 03, 2003
Posts: 30
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Posted: 2003-03-09 03:14
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I haven't really been counting the actual time, but in a mix of standby and talk time, I've had to charge it every other day.

If your battery charge lasts only one hour, I would suggest you get it checked out by SE.
SunilC
P800 no flip
Joined: Jul 07, 2002
Posts: 49
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Posted: 2003-03-09 04:47
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thanks! i think i'll just exchange it for a new one rarher than taking it to se, hopefully the next onw will be better. Just one question though, how long did yu charge your headset the first time?

sunil
jplacson
Sony Xperia P
Joined: Apr 21, 2002
Posts: > 500
From: Philippines
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Posted: 2003-03-09 04:54
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My HBH-30 works great. If you don't have a BT headset yet... I'd say go for the HBH-60. But seriously? To upgrade a BT headset just isn't a great idea since all BT headsets (except Bluespoon) will be using the same BT chipset. So it's kind of pointless.

I tried the HBH-60 and it's really small... not that much lighter than the HBH-30...it actually feels heavier on the ear since all the weight is on the outer part of the headset... the HBH-30 distributes the battery at the back of the ear so the headset FEELS lighter when worn.

The HBH-60 also has a much shorter battery life than the HBH-30 since it had to use a smaller battery.

Just get the one that looks best for you. They're all the same. Except of course, for Bluespoon.
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