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Nokia X6 Dust in Screen |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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Yes i did. Its not all bad the x6 is good phone perhaps if people shout about it enough to Nokia they will sort the fault on future handsets. My Nokia still zero dust. Remind them that your in a contract stuck with this for many months to come. The goods are not satisfactory and the dust inside the screen should not be there and it spoils the display. If that were my phone i always get my way in shops.
Phone?? What phone?? |
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Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
lol I sent them a Email 1 hr ago and they have responded already!
Dear Kerry,
Thank you for contacting Nokia Care.
In response to your email, we value your constructive feedback. While we can appreciate the dismay expressed in your correspondence, we can assure you that Nokia prioritize and understand the support required by our customers. The comments you have made will not go unnoticed and we will strive to ensure that every effort is made to assure our customers of the level of commitment available.
In this case, we suggest having the phone assessed by a qualified technician at a Nokia Care Point to check whether a repair is required and advised if this may be covered under warranty.
Hmm...
An "Apple" a day keeps the Doctor at Bay! |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
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Typical I bet that was an automatic email by the system  Sony Ericsson did that to me
Phone?? What phone?? |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
lol did you send them a threatening message? 
An "Apple" a day keeps the Doctor at Bay! |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
No I just said when will new firmware be out for the Elm before it was nicked.
Phone?? What phone?? |
Tsepz_GP
Joined: Dec 27, 2006
Posts: > 500
From: Johannesburg, South Africa
PM |
MissUK
How are you finding the X6 besides the dust? Have you installed any interesting apps?
Bono,are you also using the Contacts Bar homescreen with Contacts and Email bars turned off there?
Phone: iPhone 15 Pro Max Black Ti 512GB
Tablet: iPad Pro 11” 2020 Space Gray 256GB
Watch: Series 3 Nike Edition Space Gray
Droid: Huawei Mate 40 Pro 256GB |
lukechris
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
PM, WWW
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Demand a replacement since you are paying for a "new" phone and are not satisfied with the service. If your embaressed, there's more than one Vodafone shop you can go too!
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
At the end of the day your paying them a contract the way I see it it's the same as any other fault. If you had a camera would you be satisfied if dust got into your lens? No. I have read some iphones had this problem. And yes go to another store if possible. I have done so before. Do not be embarrassed just do it 
[ This Message was edited by: Bonovox on 2010-04-23 21:50 ] Phone?? What phone?? |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
lol theres only one Vodafone at Merryhill
but about 50 in Brum right?
I'll sort it tomorrow after my last minute interview
btw should I take just the phone or should i take the box too? what would you lot do?
if they say there gonna repair it then what do i do lol
@ Tsepz,it's agreat phone I downloaded a Internet radio app for it but the stations weren't very good lol...
haven't downloaded anything else a few kaka games and a bright theme lol
@ Luke Vodafone eforum said they'd replace it as it's in it's 30days thingy, the problem ive now got is if they do this what happens iof the next X6 has the same fault? lol
An "Apple" a day keeps the Doctor at Bay! |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
If your taking it back take everything back in the box as your returning the lot. They will give you a new one in a new box if they agree
Phone?? What phone?? |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
lol we hope
An "Apple" a day keeps the Doctor at Bay! |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Well put it this way you have the 30 days or 28 as some say & if it occurs again well i would not go back  but get it repaired put a note with your phone explaining to get rid of dust & seal the screen properly. By the way Ed Doolan on Radio WM here who deals with consumer issues he say's the 28 or 30 thing is bull. He said within ANY warranty period you have the right to a replacement
[ This Message was edited by: Bonovox on 2010-04-23 23:42 ] Phone?? What phone?? |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
There seems to be a few problems with dust in this phone from other people,
im the first on vodafone with this problem I think, haven't seen any other thread yet!
tbh I would like something else but I guess it's not possible lol
they only change it after 7 days not after
another thing the X6 has the most horrid phonelocking on the side,
imscared to even touch it as it looks like it could fall of easily 
An "Apple" a day keeps the Doctor at Bay! |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Oh the key latch you pull down on the side same as mine but mine seems pretty robust
Phone?? What phone?? |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
LOL when it came to Quality I think Nokia do more in terms of cheaper models,
my first impressions of the X6 when I first got it was it lacked in quality
but it's what on the inside that counts not the outside
hmmso now im gunna have to get my old 5300 back out then and clear the X6 for tomorrow...
Nokia insist it goes to a NSC don't Vodafone send it to the manufacturer?
also saying that since the phone has failed and got faults then Vodafone should just
be able to send it back to Nokia and them issue them another right?
so they shouldn't be outta pocket and give me a new phone :/
An "Apple" a day keeps the Doctor at Bay! |
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Posted: 2010-04-23 18:33
