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Author O2 complaints
goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Posted: 2009-08-25 05:28
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Search for consumerfocus and get advice there. Its the new complaints site. You also have to officially register a complaint(s) with O2. Make sure you do. Not enough people complain these days which is why we get treated like crap. Complain all the time.

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Bonovox
LG G4
Joined: Apr 13, 2008
Posts: > 500
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Posted: 2009-08-25 12:45
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True. When i had constant problems on O2 i complained every day until it was sorted. There were constant network problems in my area then after complaining every day they finally realised there was a problem and it was sorted. For a while. Then it happened again. O2 kept saying there was no reported problems with any of the masts in my area. Then they sent engineer out and all of a sudden 3G started working.
Phone?? What phone??
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