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Author How to answer a company mobile?
Aldrew
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Posted: 2006-08-08 20:06
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So what do you guy’s think the correct way/etiquette is to answer a company mobile? I have just been given one, some rubbish Nokia but it’s free. But I need to know how I should answer it? As the person phoning must know that they are calling me and want to talk to me, but if I don’t know who is calling what should I say. Doesn’t seem right just saying “hello” but also seems odd saying “hello, company name, how can I help” ect ect.

So what do you say?
Cycovision
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Posted: 2006-08-08 20:08
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How about 'Hello (company name), (your name) speaking?'
masseur
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Posted: 2006-08-08 20:09
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yeah, short and sweet. I hate long winded company answers when I call people
Berry
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Posted: 2006-08-08 20:16
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I just say:

Hello (name) speaking...

Seems to work except sometimes i get - yeah i know i am calling you...i know who it is

Guess it depends if it will be used only for work or not
glorfingal
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Posted: 2006-08-08 21:35
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I use "Platform Support" - that's the department I work in, doesn't half get
rid of p.i.t.a. marketing/sales calls
I reject your reality and substitute my own.
Glenny
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Posted: 2006-08-08 22:44
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as a customer? i would just like to hear, hi, (name speaking), but i would personally use, "hi (business), (name) speaking", maybe a "how can i help you?"
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fatreg
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Posted: 2006-08-08 23:01
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to answer a phone i generally press the send key. normally denoted on modern phones by a green handset...

ought to do the trick



edit: and yes i know sarcasm is the lowest form of wit, i however think its the funniest by a long way.

fatreg

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[ This Message was edited by: fatreg on 2006-08-08 22:20 ]
bico
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Posted: 2006-08-08 23:03
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I always answer my (mobile) phone stating my name.

Even though the caller hopefully and normally knows who he/she is calling, he/she might accidentally dial the wrong number, at least if he/she for any reason does not use the builtin phonebook.

If you answer your (mobile) phone stating your name the caller will immediately be aware of any mistake.

@fatreg:
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[ This Message was edited by: bico on 2006-08-08 22:11 ]
Aldrew
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Posted: 2006-08-10 19:55
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@fatreg; Cheers, that helps. I was having difficulty with that;)

@All; I'm going with "Hello, (my name) speaking"

Thanks for your help.
fatreg
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Posted: 2006-08-10 20:12
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excellent.

glad i could be of use

fatreg
Scorchio
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Posted: 2006-08-11 11:12
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I personally prefer the Homer Simpson approach..... Nyewllo!

No really, thats how I generally answer both my Work and personal mobile!

Or you could go for the classic.... "you'll have to speak up, I'm wearing a towel"
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Lembo
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Posted: 2006-08-11 11:19
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I use either "Hello Lee Speaking" or just "Speak......"

Seriously as it's a company mobile and not a landline you can say pretty much anything as long as they know that they are phoning a mobile and not being diverted to it.
CaRMaN
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Posted: 2006-08-15 22:54
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Lol, I love this thread....

I would just stick with "Hello Joe Bloggs speaking"

...although obviously replace it with your own name!

At work i have to say

"Good Afternoon/Morning, *COMPANY NAME* *BRANCH LOCATION*, *MY NAME* speaking, how may I help you?"

Its ridiculous.....but you never know when a mystery shopper or district manager may call up......lol

slugworth
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Posted: 2006-08-15 23:12
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i always start with what? yes? yello? smeg house how may i help? gay hardcore lovers at ur door how may i suck u?, or the best... what? what the £**K do you want?!
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CaRMaN
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Posted: 2006-08-16 00:42
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Yeah with my own phone, its usually just "Yeah?"
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