| Author |
Dead T68m |
virex
Joined: Oct 17, 2002
Posts: 15
From: Philadelphia, PA, USA
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i have a T68m and was transfering a picture over to the phone on bluetooth and it stopped in the middle....now i can't get it to turn on.
it brings up the planet animation but it doesn't animate and just hangs there....is there any way to reset everything if the phone won't turn on? |
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jnonhoffzieg
Joined: Sep 02, 2002
Posts: 268
From: Newport Beach, California
PM |
virex... welcome to Esato. 
Try removing your battery while the phone is in the hanged (on) state. Also make sure any  devices within range of your phone are turned off before you turn your phone back on.
T68m -> R2F0004 on Cingular - I want my MMS! |
virex
Joined: Oct 17, 2002
Posts: 15
From: Philadelphia, PA, USA
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did nothing....the problem is with an f'd up background picture...it's failing while trying to load it methinks...so i need a way to delete it |
jnonhoffzieg
Joined: Sep 02, 2002
Posts: 268
From: Newport Beach, California
PM |
You could try leaving it on for a while but otherwise it sounds like you are going to have to visit a Service Point. If you are in the US you'll have to visit your network operator's retail outlet.
T68m -> R2F0004 on Cingular - I want my MMS! |
virex
Joined: Oct 17, 2002
Posts: 15
From: Philadelphia, PA, USA
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that really sucks |
jnonhoffzieg
Joined: Sep 02, 2002
Posts: 268
From: Newport Beach, California
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Are you in the US? If so, who is your carrier?
T68m -> R2F0004 on Cingular - I want my MMS! |
virex
Joined: Oct 17, 2002
Posts: 15
From: Philadelphia, PA, USA
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i have t-mobile
just bought this phone from a friend |
jnonhoffzieg
Joined: Sep 02, 2002
Posts: 268
From: Newport Beach, California
PM |
If your friend bought it at T-Mobile you can bring the phone to one of their stores and they should be able to fix the problem. If not, try calling SE USA tech support. Here's the info for them:
http://www.esato.com/board/viewtopic.php?topic=11927&forum=31
T68m -> R2F0004 on Cingular - I want my MMS! |
jnonhoffzieg
Joined: Sep 02, 2002
Posts: 268
From: Newport Beach, California
PM |
Btw you could also try removing and replacing the SIM card, or turning it on without one. Just in case it isn't related to the background...
T68m -> R2F0004 on Cingular - I want my MMS! |
virex
Joined: Oct 17, 2002
Posts: 15
From: Philadelphia, PA, USA
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i did...works without the sim card...says insert sim card
also my 'friend' is ebay...so i doubt he can take it to t-mobile for me  |
jnonhoffzieg
Joined: Sep 02, 2002
Posts: 268
From: Newport Beach, California
PM |
Hmmm, one of the reasons I wouldn't buy a phone on ebay. Was it supposed to be a "boxed item" when you got it?
T68m -> R2F0004 on Cingular - I want my MMS! |
virex
Joined: Oct 17, 2002
Posts: 15
From: Philadelphia, PA, USA
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nah...used opps
but it worked fine...until i f'd it up with the picture xfer
but can i get it fixed without being the original owner? |
jnonhoffzieg
Joined: Sep 02, 2002
Posts: 268
From: Newport Beach, California
PM |
Go to the link above and call tech support, they'll answer your question - and good luck...
T68m -> R2F0004 on Cingular - I want my MMS! |
Booker
Joined: Jan 23, 2002
Posts: 24
PM |
You should be able to. When I sent my phone in for repair they asked when I bought it but didn't require any proof of a receipt. They did ask for the numbers on the back of my phone which were the serial number, manufactured date and esn number i believe.
I believe all their phones are covered by a 1 year warranty. I bought my phone from expansys when they only shipping from the uk and was able to send my phone to the MN SE service center. |
MrSavoy
Joined: Oct 04, 2002
Posts: 267
From: NY, USA
PM |
Goto a TM store they will fix or replace it for you. Let us know how you make out. GL |
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Posted: 2002-10-17 02:46
