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about sony service centers |
tupac1 Joined: Mar 12, 2006 Posts: 318 PM |
Do you guys drive up to the service centers when you experience a problem or do you send your phone through mail to them?
My closest service center is pretty far away.
many thanks |
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PowerLee Joined: Sep 22, 2005 Posts: 344 PM |
Hi
I just rang Sony Ericsson U.K. customer services up & they gave me the freepost address to send the phone to.
If you post the phone off to them take it to the post office & get proof of postage.
It came back less then a week later via special delivery. |
BobaFett Joined: Jan 06, 2004 Posts: > 500 From: Kamino (wish it would be Lund) PM, WWW
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here are some hotline nrs:
http://www.esato.com/board/viewtopic.php?topic=108429
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*Jojo* Joined: Oct 15, 2003 Posts: > 500 PM |
@tupac - Here at my END, I usually go directly to the 'authorized' service center - Semicon. As the mall is very near my place, actually it will just take my 15 minutes to walk from my place to the mall itself . . . but I would rather take my rollerblades with me to reach the place . . . faster! I think there's not much problem with mailing the fone/handset, however, there are some possibilities that the fone 'might' be damaged during the transport - might be dropped etc.
[addsig] |
Catalyst Joined: May 02, 2006 Posts: 66 PM |
I've just mailed my phone off to the "sony repaire centre" although the delivery address is for a logistics company in oxfordshire..... anyone know why this is? |
masseur Joined: Jan 03, 2003 Posts: > 500 From: Sydney, London PM |
ACR logistics is just their current repair centre. As far as I understand its outsourced and they've had a couple of horrendous companies doing it for them in the past (if anyone remembers Celestica in the days of the T610 hiss!)
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