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Author about sony service centers
tupac1
W800
Joined: Mar 12, 2006
Posts: 318
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Posted: 2006-05-15 17:18
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Do you guys drive up to the service centers when you experience a problem or do you send your phone through mail to them?

My closest service center is pretty far away.

many thanks
PowerLee
Nokia Lumia 928
Joined: Sep 22, 2005
Posts: 344
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Posted: 2006-05-15 18:01
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Hi

I just rang Sony Ericsson U.K. customer services up & they gave me the freepost address to send the phone to.

If you post the phone off to them take it to the post office & get proof of postage.

It came back less then a week later via special delivery.
BobaFett
R520 copper
Joined: Jan 06, 2004
Posts: > 500
From: Kamino (wish it would be Lund)
PM, WWW
Posted: 2006-05-15 18:25
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here are some hotline nrs:

http://www.esato.com/board/viewtopic.php?topic=108429
Aquila non capit muscas - /// 4ever!

/// Ericsson Forum
*Jojo*
T68 grey
Joined: Oct 15, 2003
Posts: > 500
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Posted: 2006-05-16 01:47
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@tupac - Here at my END, I usually go directly to the 'authorized' service center - Semicon. As the mall is very near my place, actually it will just take my 15 minutes to walk from my place to the mall itself . . . but I would rather take my rollerblades with me to reach the place . . . faster! I think there's not much problem with mailing the fone/handset, however, there are some possibilities that the fone 'might' be damaged during the transport - might be dropped etc. [addsig]
Catalyst
W810 black
Joined: May 02, 2006
Posts: 66
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Posted: 2006-05-16 13:56
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I've just mailed my phone off to the "sony repaire centre" although the delivery address is for a logistics company in oxfordshire..... anyone know why this is?
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2006-05-16 14:03
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ACR logistics is just their current repair centre. As far as I understand its outsourced and they've had a couple of horrendous companies doing it for them in the past (if anyone remembers Celestica in the days of the T610 hiss!)
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