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W800i self restart |
alanoon
Joined: May 13, 2003
Posts: 63
From: Singapore
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My W800i keep keeping self restart when i was tranfering file and folder.Is this a bug or my phone is faulty?I was trying to tranfer Picure,Sounds,theme and video folder from the phone memory as a backup.But while tranfering halfway,the phone self restart.Can some kind soul try on his W800i?By the way my phone has the lastest firmware.Thanks |
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scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
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@alanoon
Rule out the obvious things first: is the USB cable properly plugged in? Is the battery working properly? Have the drivers installed on your PC properly? Have you flashed your handset recently?
If you can rule out the above as possible causes of the problem then I would suggest a Master Reset. Save any information that you don't have backed up and then reset your handset and hopefully that should clear the problem up. If it doesn't then I would consider the possibility that your handset may be faulty or that the firmware may be faulty and perhaps you should try using a different firmware version, perhaps an older version.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC |
alanoon
Joined: May 13, 2003
Posts: 63
From: Singapore
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I had try using USB and Bluetooth to tranfer my file but the result is the same.And by the way,i had even tried master reset still the same. |
scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
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@alanoon
Have you ever been able to transfer files to your handset? If so then look to see what has changed since then.
If not then I do wonder about the possibility of some sort of flaw with the handset. Perhaps you can borrow a handset from someone else and try that with your PC top see if it works.
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"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC
[ This Message was edited by: scotsboyuk on 2006-01-09 16:48 ] |
alanoon
Joined: May 13, 2003
Posts: 63
From: Singapore
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That why i hope some kind soul will try it on their W800i and see if the result is the same or not. |
scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
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@alanoon
I haven't seen anyone mentioning this problem before, which leads me to believe that it is a fault with your handset. Certainly my K750 doesn't have this problem and I know people who either have a W800 or who are using W800 firmware and they aren't having this problem.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC |
alanoon
Joined: May 13, 2003
Posts: 63
From: Singapore
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Thank for your reply scotsboyuk,I think the only way to find out is service center.Haha...
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scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
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@alanoon
I think that may be your best option.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC |
Beep
Joined: Nov 18, 2005
Posts: 172
From: Bottom of the Garden...
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You have the latest firmware. How was the phone flashed? This could be the cause of the fault.
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alanoon
Joined: May 13, 2003
Posts: 63
From: Singapore
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i just got my W800I flash by the service center and the problem is still there. |
vanquish
Joined: Mar 20, 2003
Posts: > 500
From: Wor Newcastle Phone: V600i
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well take it back to where you got it or go to a respected store (you guys wont have carphone warehouse will you  )
ask the service centre what they say! if its still in warranty get it repaired. i have never seen this problem nor had it. it might be a physical default, i.e. something electronic.
[addsig] |
alanoon
Joined: May 13, 2003
Posts: 63
From: Singapore
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I had sent to SE center twice and all they did was remove all the bad memory and did a fresh reload of the firmware.but it still restart.I was damn piss off.
Can someone comfirm it again?
I select all the 5 folder in the phone memory;other,picture,theme,sound and theme with default item and transfer using USB cable.after a few sec the screen flicker and it went restart. |
mongoose3800
Joined: Nov 29, 2005
Posts: 416
From: Australia
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It's a bug with the firmware. Check the F/W post and you'll see it mentioned. I have tried to cover it in this post :
http://www.esato.com/board/viewtopic.php?topic=111693
But, for some reason not that many people have been bothered confirming this very real bug. A big thanks to those who have! It strikes me as strange how this rather serious bug gets less attention than the petty complaints about some minor "bugs" that I have seen in these forums. |
CrackerJack
Joined: Apr 28, 2003
Posts: > 500
From: NE of Borneo to the NE of US
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Quote:
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On 2006-01-09 17:51:31, alanoon wrote:
That why i hope some kind soul will try it on their W800i and see if the result is the same or not.
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No. My W800i does not have any of those problems. Tried it via  and USB cable, on two different PCs.
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Everything else is irrelevant.
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[ This Message was edited by: CrackerJack on 2006-01-18 13:50 ] |
TeenInvader
Joined: May 13, 2005
Posts: 398
From: South Africa - Jo'burg
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Mine did the restarting when I was using the device explorer to install / debug some midlet.
But according to the SE developer site that a bug related to the API.
It works fine when I transfer files.
My f/w is R1N035 which they say its not the latest. |
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Posted: 2006-01-09 17:12
