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Author K750i "Insert Correct Sim Card"
lauracardiff
T68 gold
Joined: Sep 09, 2005
Posts: 4
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Posted: 2005-09-09 18:31
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I switched my handset on last week and the message appeared "Insert Correct Sim Card". I've tried several sim cards to no avail. Orange are useless and haven't bothered getting back to me. So am trying to find another way of fixing the problem.
If I hit the number 1, it requests me to enter an Authorisation Code.
Help!!!?*!@&^**(
Laura
defensive
K750
Joined: Jun 23, 2005
Posts: > 500
From: Cheshire, UK Phones: K750i &
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Posted: 2005-09-09 18:32
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Can the phone switch on correctly with an Orange sim card in it If it does it will mean that the phone is *locked* to Orange and you will need to ask them for the unlock/autherisation code to use your phone on any network other than Orange.

Hope this makes sense.. [addsig]
lauracardiff
T68 gold
Joined: Sep 09, 2005
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Posted: 2005-09-10 10:42
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It doesn't work with any Sim card. I am with Orange - one day it worked the next it didn't. Frustrating, eh!
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
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From: Dorset, UK Phone:Xperia Z1
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Posted: 2005-09-10 11:54
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It sounds as if the phone has locked itself against all networks somehow. It sometimes does this if an attempt to unlock the phone has gone wrong.
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darrengf
T68i
Joined: Dec 21, 2003
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Posted: 2005-09-10 13:38
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There are 2 types of codes for the SE phone, one of them is the Phone unlock code and one of them is a network code.

Does you sim card work in a other phone ?

If it doesn then ring Orange on 150, Option 3 then option 2. If you have Orange insurance, Orange will send you a replacement handset out within 24hours. If you dont you will have to take the phone into a CPW center or SE Service Center for them to repair the fault.

This might sound mad, but the phone is your responsability and not Oranges. Orange provided you with the airtime, the phone is responsability of the Manufacturer.

eg, If you purchased laptop from the ship an the item went faulty, if its within (I think)14 days you can have a replacement or refund, after this you contact the manufacturer for them to fix the unit. Same stands with a phone.

This applys to all makes and models of phones and all manufacturers.

Im not sure on where you ive, but there are plenty of service centers arround the uk that will fix your phone, all you need is your receipt.

Hope this helps.
lauracardiff
T68 gold
Joined: Sep 09, 2005
Posts: 4
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Posted: 2005-09-12 12:44
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Have spoken to Orange and they said that it sounds that the phone has locked itself against all networks.
The phone has been crashing since I bought it. I switched it on after it crashed and the message said "Insert correct sim card". I'm successfully using my sim in another handset.

Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2005-09-12 12:47
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Perhaps a firmware update could help? You could do it yourself using the Sony Ericsson Update Service if you had a DSS-25 Syncstation, or as it's under warranty take it to a service centre and get SE to do it for you
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

lauracardiff
T68 gold
Joined: Sep 09, 2005
Posts: 4
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Posted: 2005-09-12 12:59
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Tried using the update service but the software reports that there is a problem communicating with the phone.
You can't do anything with the handset. Even when you try putting a #command# into the phone it doesn't respond. The only thing that does respond is when you hit the number '1' it goes to a screen that says Emergency calls only, displays a picture of a padlock and has an area to allow you to type in a code. No idea what the code could be. Have tried 0000 and 12345. Any ideas?
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Posted: 2005-09-12 13:16
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Not sure - the only thing I can suggest now is to take it to a service centre as it should still be under it's warranty and see what SE have to say.
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

govigov
K500
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
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Posted: 2005-09-12 15:08
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if you enter the wrong code 10 times will it lock itself forever?


after which you can get it completely debranded ?
itikeksiden
T68 gold
Joined: Jan 15, 2008
Posts: 2
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Posted: 2008-01-15 09:39
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i bought my k750i in malaysia 2 years ago.

updated the phone yesterday and when turning on, it says "insert the correct sim card"

is there any solution to this besides sending the phone back to SE authorised dealer?
Cold Fusion
W810 black
Joined: Nov 21, 2006
Posts: > 500
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Posted: 2008-01-16 18:36
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There is a patch available that removes the sp-lock. IF u want it just ask.

I BEING DIFFERENT
Previous Username: Ricky_bad420
srsunlock
Model not set
Joined: May 29, 2008
Posts: 6
From: The Netherlands
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Posted: 2008-08-29 08:21
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Hi guys,

First some info;
A Sony Ericsson has 5 different locks not 2.

Secondly a phone will never lock itself just like that. You tried entering wrong unlock code for 5 times or more or you used bad software.

If this is not the case then you have hardware problem.

Btw you can check the status of your locks like this:
Get the phone lock data:

* Type: >*<<*<* on your phone (Where '<' and '>' are left and right menu button; if you have joystick like K750i push down instead of left and up instead of right)
* You will see a new menu now. Choose: 'Service Info'
* You will go into a new menu again, now choose; 'Sim lock'

Best regards,
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
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Posted: 2008-08-29 13:00
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If your phone is SIM locked, try using the SIMlock patch generator... Generate patch for your MAIN firmware... Then apply the patch using this tutorial:

http://www.esato.com/board/viewtopic.php?topic=172296

It is for CID49 though.
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
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