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Author T610 - hissing problem
teomf
T68 gold
Joined: Jan 29, 2002
Posts: 67
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Posted: 2003-06-06 14:50
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Quote:

On 2003-06-06 14:48:27, jaka wrote:

On 2003-06-06 14:32:54, teomf wrote:
where in Germany can I have it fixed? Can you provide a contact ?


have a look here they specialise in repairing mobile phones.. th site is in german though...

[ This Message was edited by: jaka on 2003-06-06 13:49 ]



For free? part of the t610 warranty? Would I have to post the T610 to them? and I assume I can claim that for free as well?

jaka
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Joined: Jan 22, 2002
Posts: 162
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Posted: 2003-06-06 14:51
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For free? part of the t610 warranty? Would I have to post the T610 to them? and I assume I can claim that for free as well?



sorry mate no idea, havent used their service nor do i own a t610... would be best to email them and ask
teomf
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Posted: 2003-06-06 14:54
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On 2003-06-06 14:51:49, jaka wrote:
Quote:

For free? part of the t610 warranty? Would I have to post the T610 to them? and I assume I can claim that for free as well?



sorry mate no idea, havent used their service nor do i own a t610... would be best to email them and ask



Where in Germany are you? You own a P800? Where do you usually get your firmware upgraded? and for free, I assume?
jaka
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Posted: 2003-06-06 14:58
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i am in the uk at the mo... just read all that stuff on a german forum.. service is free of charge at www.w-support.de if you have proof of purchase and the fault is covered by the warranty (the hissing problem is covered by the manufactures warranty)
jaeckel
T68 gold
Joined: Nov 27, 2002
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Posted: 2003-06-06 16:55
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So it's starting to look like week 23 (or later) for non hissing T610's might be true. Now if someone who purchased a T610 with this or later manufacture date would post here with the verdict, we will finally know what to look for before buying.
triforce
T610
Joined: May 19, 2003
Posts: 40
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Posted: 2003-06-06 17:06
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My T_mobile T610 has the hissing problem, it is a 03w16, I just went to the T-Mobile shop and tried out 2 03w17 and they also hissed.

I then went to a sim free mobile store on Tottenham Court Road and they had just received a batch of 03w21.

I tried 2 handsets with absolutely no hissing at all so I bought one.

When I got home I had a voicemail from SE saying that the hissing problem was now being sorted at Celestica with a 24 hour turnaround, I called Celestica to confirm and they did.

I'm gonna get my T-Mobile T610 sorted and then putting it on Ebay for £200.

jaeckel
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Joined: Nov 27, 2002
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Posted: 2003-06-06 17:16
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It looks like SE is still shipping hissing T610's. This is from Mphone's web site:

Price is now fixed. The T610 arrived on 6 June 2003 but was found to have the "hissing" background noise and was therefore returned. New batch is expected within a few days.

Very frustrating!
sschelle
T68 gold
Joined: Mar 08, 2003
Posts: 6
From: Scott Schelle
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Posted: 2003-06-06 18:05
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It doesn't matter when the handset was shipped it matter when it was made. There's a sticker inside (BEHIND the battery, not ON the battery.
jaeckel
T68 gold
Joined: Nov 27, 2002
Posts: 34
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Posted: 2003-06-06 19:02
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Everyone knows that. We've all been looking at the label under the battery such as 03W21. I'm just saying that Sony Ericsson still seems to be shipping hissing T610's.
Mobile_Phil
K750
Joined: May 14, 2003
Posts: 53
From: Sweden
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Posted: 2003-06-07 02:35
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The problem is that it's most often not SE sending out the phones... SE sends the phones off to distributors who in turn sends the phones off to the stores... This means that the distributor might have old batches, but send them out now... What matters is when the phones have been delivered to the distributor! And fixed phones have been sent out from SE for some time now, but I guess it takes some time until the stores actually get them as it makes so many stops before it gets there!
jaeckel
T68 gold
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Posted: 2003-06-07 04:00
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The whole situation is ridiculous. I sent my first T610 back over a month ago and I still don't think there's a reliable source of hiss free phones available. And SE has not been very helpful at all.

This message was posted from a T68i

goook
T610
Joined: Jun 19, 2003
Posts: 1
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Posted: 2003-06-19 09:00
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I've got a SIM-free T610, 03W21 R3A.
What I can tell, theres no hissing. I even tried the Mic-test which can be found in the servicemenu, all i could hear was background noise.
P1Victor
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Joined: Mar 13, 2002
Posts: 5
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Posted: 2003-06-19 09:43
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03w21, had it for a week, NO hissing!

[ This Message was edited by: P1Victor on 2003-06-19 08:45 ]
fs80uk
W800
Joined: Jun 08, 2003
Posts: 42
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Posted: 2003-06-20 13:56
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Just got a 03w22 doesn't seem to have any hissing yet - but will post again if I hear anything.

This was from a batch new from T Mobile, who had recalled the stock.
ballandbiscuit
T610
Joined: May 20, 2003
Posts: 19
From: UK
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Posted: 2003-06-20 14:10
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If I send my phone off to Celestica will it come back with all my contacts removed etc like it would if it had been flashed?

Cheers

Alex
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