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Author I am never buying a SE phone ever again! Plz Read!
impy78
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Joined: Aug 17, 2003
Posts: 207
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Posted: 2003-09-17 01:23
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The best way is to write a letter every day until they reply....and write one to everyone whose name youy can get hold of them...just create a big stink...
davo87
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Joined: Mar 22, 2003
Posts: 204
From: UK
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Posted: 2003-09-17 18:15
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I have recieved a brand new t300 but they have sent me a faulty MCA-25, i cant be bothered to complain!, at least i have a phone! [addsig]
prodjsxb
Xperia Arc Black
Joined: Jul 13, 2003
Posts: > 500
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Posted: 2003-09-17 23:18
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well there is an mca 30 coming anyways, at least there is somewhat a happy ending to this..
davo87
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Joined: Mar 22, 2003
Posts: 204
From: UK
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Posted: 2003-09-18 18:41
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Yea, i suppose, Ill get a contract phone next time anyway! and ill definitly have second thoughts about buying a se! [addsig]
switchbitch
P900
Joined: Apr 29, 2003
Posts: > 500
From: ELF Pap Cop (Avatar pending)
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Posted: 2004-02-20 20:59
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You can run celestica, but you cant hide. [addsig]
~lozishere~
M600 black
Joined: Dec 18, 2003
Posts: > 500
From: York, U.K.
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Posted: 2004-02-21 12:36
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so is there any companys other than celesticrap who repair phones in the uk?
davo87
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Joined: Mar 22, 2003
Posts: 204
From: UK
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Posted: 2004-02-21 12:38
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Yeah, Caudwell in stoke-on-trent do, the company is aptly named 'The Mobile Phone Repair Company' And i think they repair all phones, but you have to pay... [addsig]
#1
P800
Joined: Feb 21, 2004
Posts: 30
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Posted: 2004-02-21 13:08
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Then buy a Nokia, Siemens, Motorola or a Samsung fone.
davo87
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Joined: Mar 22, 2003
Posts: 204
From: UK
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Posted: 2004-02-21 13:29
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Got a samsung E700 now, n even tho it aint as feature packed as Similar SE ones, it feels like the components are of much higher quality.
grammo
T610
Joined: Sep 24, 2003
Posts: 22
From: England
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Posted: 2004-02-21 14:23
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Insist orange deal with it... When/if you do get in touch. The sale of goods act states that it is the retailers responsibility for up to 6 years after purchase. Despite what they say. Look up "sale of goods act" on t'internet to check. Good luck !

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gforce23
P800 no flip
Joined: Aug 25, 2003
Posts: > 500
From: Atlanta, London, Dubai
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Posted: 2004-02-21 14:33
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I agree that SE have very poor service.

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701
P1
Joined: Nov 26, 2002
Posts: > 500
From: Romania
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Posted: 2004-02-22 00:59
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U guys r lucky! I live in a country where corruption is regarded as a 'must'.If i have a problem with a phone in a shop, i don't expect them to swap it with a brand new one, just repair it.It would also take a month or so and i might be even unluckier for the phone to work 3 days and broke again..it'd take another one month!
If i'd bribe some1 there, and give him let's say 10$, i'd have it back in 3 days.They don't do nuthin' cuz they expect a bribe, then they'll do their job.
What can u do?Wait a month and if they don't fix it, make a complaint against the store that sold the phone at a bureau call 'Consumer's Protection', bribe some1 there too (like i said).What happens: they get a 300$ fine for stalling my repair and i get a brand new phone.THAT's customer satisfaction!!!
In ur case guys, that's not so good cuz in my case it's bad will but in ur case it's ignorance, incompetence and/or plain stupidty.Who has to lose the most? Not me..
I'm just sick of these things.
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davo87
K850 Blue
Joined: Mar 22, 2003
Posts: 204
From: UK
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Posted: 2004-02-22 22:52
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Least ya can get out of it with a $10 bribe, i mean i had to pay £10 (UKP) for a courier service to deliver it so thats almost the same!!!
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