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change T68m for T68i |
mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
PM |
Yepp, cause we have already paid for a phone with these features.
And if no Network Operator supports MMS, whats the deal of selling the T68i?
Once again weve been cheated!
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Nicomic
Joined: Mar 27, 2002
Posts: 19
From: Denmark
PM, WWW
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Hey all 
I am kindda new here and kindda not, you see i have been watching allmost every thread here for the past 2 months.
Well i like Barts idea 100% (he sent a very good e-mail to the compay who sold him the phone)
I fact i liked his idea so much so i tryed the same, i wrote an e-mail very similair to his, but a little longer, then i sent it to the shop where i bought my T68m (Orange)
Well after such long letter i expected somekind of a good or at least wise answer du instead i got an aswer that had a lenght of 2 lines!
Eventhough i in my e-mail has wrote that i had talked to Ericsson they gave me this little standard answer and told me to contact Ericsson!
It showed that they had not even read my letter!
sorry i know most of you guys must be very tired of this case but to me it is very important, now i have e-mailed Orange and before that i had called Ericsson here in denmark, their response was that they could not at all see my problem because the T-68i is a totally different product(yeah right!) and i was lucky that i didn´t have to pay for the upgrade when it was released sometime in the future.
Well all these facts combined makes me(along with a lot of other costumers, i am sure) feel ripped off, so i have decided to take to all the parts involved in this because if i keep doing it with the same kind of nice way i have done untill now, i´ll end up as the ball in a Ping-Pong game played by SE and , in this case, Orange.
Cheers Nico
[ This Message was edited by: Nicomic on 2002-03-27 20:16 ]
[ This Message was edited by: Nicomic on 2002-03-27 20:17 ] |
mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
PM |
The store there I bought it called me today and told me that they would be nice and let me upgrade my T68m for FREE whenever the MMS SW is released!? Have you heard anything more stupid? Its FREE from the beginning and as being as nice they are they would let me do it for FREE.
They are completley NUTS, I´ll never buy a thing there again!!
And to tell you all the sad truth, my phone "will get" the same error as I had it in for service last time again, and when they fixed it replaced it. Believe it or not get the same error again, and according to Swedish Consumer Laws a store has 2 tries to repair a product, then the customer has right to return the item and get the money back! And this is whats going to happen straight after Easter!
_________________
- mrNoodles -
Technican @ Ericsson AB (formerly ERA)
[ This Message was edited by: mrNoodles on 2002-03-27 20:24 ] |
apaman
Joined: Feb 19, 2002
Posts: 191
From: Italia - USA
PM, WWW
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Yo guys I have just been e-mailed back from  and I sent out this e-mail on the press release of the t68i read:
Dear Sir
The T68 can be upgraded with new software for further imformation you will need to contact the Global Customer Support desk by accessing www.sonyericsson.com, Global Customer Support (link on right side of page) and then follow instructions.
Regards
Sony Ericsson Mobile Communications
-----Original Message-----
From: ********* [mailto:******@san.rr.com]
Sent: Tuesday 05 March 2002 16:14
To: SonyEricssonInfo
Subject: t68i question?
How could you guys do this to us, I just purchase a 500 USD t68m and now you release this one. I find it really unfair to us t68m users, will our phone at least be of the same features as the t68i with a firmware update.
I would love to hear from you.
Thank You
--------------------------------------------------------------------
This fruit is saying it's available, can they get thier act toghter ??:confussed:??
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mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
PM |
Ive been told W20, end of May!
And its said by PerAlksten in Mobil.se
They are so lousy at communicate at that Company - feel a shamed for working for them, but its my last day tomorrow 
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Nicomic
Joined: Mar 27, 2002
Posts: 19
From: Denmark
PM, WWW
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well i called orange and made some noice
They were especially emberrased by the answer to my mail, so now they were really nice, and they promised me to talk to some of their chiefs and then call ericsson about this case!
So i have a glimmer of hope now |
Psycho Dave
Joined: Jan 17, 2002
Posts: 119
From:
PM |
I have changed my T68m for a T68i at a Telia dealer here in Sweden. I had to pay the price difference of 200 SEK (€ 22, $ 19).
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tom pen
Joined: Mar 05, 2002
Posts: 7
From: England
PM |
Hi,
I was at a meeting on Monday were it was said that there are no sites which can make use of the T68 colour streaming facility, is this true ?
Tom |
Z...
Joined: Feb 27, 2002
Posts: 19
PM |
Quote:
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On 2002-03-27 20:19, mrNoodles wrote:
... Its FREE from the beginning and as being as nice they are they would let me do it for FREE.
They are completley NUTS, I´ll never buy a thing there again!! |
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No, SE will provide the software for free to their ServicePoints and ServiCentres. Then it will be up to the Sp or Sc to charge you for the upgrade. My guess is that most dealers won't be charging anything but you never know. All I know is that I won't charge my customers anything for the upgrade!
Quote:
| ...and according to Swedish Consumer Laws a store has 2 tries to repair a product, then the customer has right to return the item and get the money back! |
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Actually the store has three tries to fix any problem. If they can't fix it AFTER the third attempt, you can claim your right to return the item. |
mixin
Joined: Jan 26, 2002
Posts: > 500
From: Notts, UK
PM, WWW
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So bart, you havent had yours changed yet???
after you kept us waiting with that annoying thread, "7days to go" or whatever it was. You told us it was possible. I thought you would have been one of the first to get your phone changed, after hearing such "good" news.
Or have you just been playing us for fools??? |
kevin81
Joined: Mar 12, 2002
Posts: 390
From: Stockholm, Sweden
PM |
to peanut: EXACTLY! Ericsson promised that the software upgrade WILL be available when the MMS service is available (meaning: implemented by the teleoperators). And guess what, Telenor (a teleoperatore in Norway) has started MMS service! It's available RIGHT NOW!
But no way in Norway has got the upgrade, just like in the rest of the world. In that respect, SE has broken its promise.
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mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
PM |
Quote:
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On 2002-03-27 22:27, Z... wrote:
Quote:
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On 2002-03-27 20:19, mrNoodles wrote:
... Its FREE from the beginning and as being as nice they are they would let me do it for FREE.
They are completley NUTS, I´ll never buy a thing there again!! |
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No, SE will provide the software for free to their ServicePoints and ServiCentres. Then it will be up to the Sp or Sc to charge you for the upgrade. My guess is that most dealers won't be charging anything but you never know. All I know is that I won't charge my customers anything for the upgrade!
Quote:
| ...and according to Swedish Consumer Laws a store has 2 tries to repair a product, then the customer has right to return the item and get the money back! |
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Actually the store has three tries to fix any problem. If they can't fix it AFTER the third attempt, you can claim your right to return the item.
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I have the KKL in front of me and it clearly says "if an error still is available after 2 tries to solve it can you as a consumer return the bought item and you dont have to let them try to fix it once more"
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CyberVisitor
Joined: Dec 21, 2001
Posts: > 500
PM |
Quote:
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On 2002-03-27 23:51, mrNoodles wrote:
Quote:
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On 2002-03-27 22:27, Z... wrote:
Quote:
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On 2002-03-27 20:19, mrNoodles wrote:
... Its FREE from the beginning and as being as nice they are they would let me do it for FREE.
They are completley NUTS, I´ll never buy a thing there again!! |
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No, SE will provide the software for free to their ServicePoints and ServiCentres. Then it will be up to the Sp or Sc to charge you for the upgrade. My guess is that most dealers won't be charging anything but you never know. All I know is that I won't charge my customers anything for the upgrade!
Quote:
| ...and according to Swedish Consumer Laws a store has 2 tries to repair a product, then the customer has right to return the item and get the money back! |
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Actually the store has three tries to fix any problem. If they can't fix it AFTER the third attempt, you can claim your right to return the item.
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I have the KKL in front of me and it clearly says "if an error still is available after 2 tries to solve it can you as a consumer return the bought item and you dont have to let them try to fix it once more"
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FYI:
När det gäller lagtolkning är det viktigt att komma ihåg att många gånger räcker det inte med att "kunna läsa texten" i ett lagrum. Rekvisitens betydelse, tolkningsmetoder m.m. framkommer inte alltid. Dessa måste man ha kunskap om. Därutöver framkommer alltid det egentliga syftet med lagrummet och hur det skall tolkas i motiven (förarbetena med utredningar). För att få full förståelse för vikten av lagrummet får man dessutom ofta se hur de har tillämpats i domstolarna. |
peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
PM |
so i take it every body you all know has an mms phone then? That will explain why you are all so anxious to send mms all over the world? how many 'friends' do we all have with mms or should we just send them amongst ourselves here........
This post was posted from a WAP device |
bart
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
PM, WWW
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i can take my dealer into replacing my T68m for a T68i but the are not availeble yet here.
ericsson said that it was ok to replace the phone's but the new company SE said no and i believe if we send them one email a day they will get some 3000 a day the will have to give up and give us what we need the T68i |
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Posted: 2002-03-27 17:14
