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T610 - hissing problem |
doubleduh
Joined: Mar 21, 2002
Posts: 436
From: Culemborg, The Netherlands
PM, WWW
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I just got mine: 03w20...
It has got the hiss, but I don't think it's very irritating... |
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jaeckel
Joined: Nov 27, 2002
Posts: 34
PM |
Someone on another forum bought a week 21 phone from mobilefly that he says has no hissing. Anyone else have a week 21 or later phone that can confirm that the hissing is gone? |
Del
Joined: Jan 11, 2003
Posts: > 500
From: Kent, UK
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Mines 03w13 and only has a very slight hiss when the other person talks. To be fair I think my old nokia 8310 was much worse.
Brought to you straight from the event horizon of a quantum singularity.   |
macktv
Joined: Jun 05, 2003
Posts: 29
From: The World Of The Mack
PM |
Well mine is a week 13 and hisses. It's seems as though no one bothered informing the T-Mobile staff about the problem though and so the guy I took my phone back to talked to head office about the problem. They now have some new stock in the warehouse that the head guy thinks isn't R2C so hopefully they'll be hiss free. I'll found out more Monday. They're selling like hotcakes though.
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Freak
Joined: Aug 31, 2002
Posts: 349
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will get my T610 back from service tomorrow, i send it in 10 days ago. tomorrow i probebly will have a non hissing T610! |
davidberens
Joined: May 04, 2002
Posts: 9
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Week 19 from CPW with hiss. In my opinion it is diabolical to allow a product to ship with this problem as the hiss is very noticable. It would be unaccceptable even if the hiss was less prominent. There should be no hiss at all |
Zazou
Joined: Jul 03, 2002
Posts: 25
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03W18 with the hiss. I'm waiting a few weeks before sending it back to Celestica though, they are advising a four week turnaround at the moment..........
Lee
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tokelosh
Joined: Jun 06, 2003
Posts: 3
PM |
I bought mine in Singapore. Build is 03W19.
It had a bad hissing problem but I took it into SE service centre and they "flashed the firmware and adjusted the speaker" and now no more problems. Great sound in fact. I also use HBH-60 with none of the problems mentioned in the forum.
All this took two days! |
icecool
Joined: May 22, 2003
Posts: 19
From: Hong Kong
PM |
Got the week 21 batch today but the phone is still hissing badly. what the hell is wrong with sony ericsson ? all the t610 still hisses badly.
and over here sony ericsson repair service still deny that their phones have problems. they say this is normal ! ??????? |
teomf
Joined: Jan 29, 2002
Posts: 67
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Quote:
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On 2003-06-03 13:52:23, jaka wrote:
If it helps, I read on a German forum that fixed T610s have either a yellow or red (not sure which one) marking on the box. Thats in Germany - not sure about other countries.
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Hi,
I'm planning to purchase the t610 in Germany - assuming if it has the hissing sound, any ideas as to how I can have SE fix it for free? Can you provide a contact number?
Thanks! |
Jools
Joined: May 21, 2003
Posts: > 500
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Yesterday I emailed Sony Ericsson Customer Support asking if they could confirm after what date the phones should be ok. This is their response.
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From: Sony Ericsson Customer Care Center
Subject: Sony Ericsson Customer Care Centre, Case : 40150209
Dear Mr Wright,
Thank you for contacting the Sony Ericsson Customer Care Centre.
I can not help with the manufacturing date, we have no firm confirmation of this,
We are updating as many phones as we can get hold of at the moment, there should be no phones left with this problem very soon.
The turn around time for celestica should be a day, for this upgrade, however the normal fault support will not be available for a couple of weeks.
Please note the Mac software is available at www.apple.com/isync.
Please contact the Sony Ericsson Customer Care Centre again if we can assist you further.
Kind Regards,
Derek Ebbrell
Sony Ericsson Customer Care Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
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jaka
Joined: Jan 22, 2002
Posts: 162
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@ teomf
if you have a valid warranty for your phone every sony ericsson service centre should fix your phone for free - no matter in which country you bought it. that's what I think, maybe some other users could confirm this?
[ This Message was edited by: jaka on 2003-06-06 11:27 ] |
sectorlord
Joined: May 28, 2003
Posts: 31
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BUT THE BIG PROBLEM IS THE SE DO NOT HOW TO FIX IT !!!!
MINE had been in the service ctr twice and the vendict is :....
they will call if they already know the solution... (aside from being clueless on the defect sw or/and hw ??? no one knows... all are rumors and hopelessness)...
Mine is going back...
7250 here i go again...
I got burned in this good looking phone...with BT static/hisses/display flickering etc...
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teomf
Joined: Jan 29, 2002
Posts: 67
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Quote:
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On 2003-06-06 12:27:18, jaka wrote:
@ teomf
if you have a valid warranty for your phone every sony ericsson service centre should fix your phone for free - no matter in which country you bought it. that's what I think, maybe some other users could confirm this?
[ This Message was edited by: jaka on 2003-06-06 11:27 ]
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Nah doubt it. I purchased a t68 from Switzerland and went over to Malaysia. Asked 'em whether they'll do the firmware upgrade - they said no. THey only did upgrades for free to those t68s purchased in Malaysia.
But anyhow, are you in Germany? I'm thinking of buying the phone here and assuming if it has the hissing sound problem - where in Germany can I have it fixed? Can you provide a contact ? |
jaka
Joined: Jan 22, 2002
Posts: 162
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Quote:
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On 2003-06-06 14:32:54, teomf wrote:
where in Germany can I have it fixed? Can you provide a contact ?
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have a look here they specialise in repairing mobile phones.. th site is in german though...
[ This Message was edited by: jaka on 2003-06-06 13:50 ] |
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Posted: 2003-06-05 15:51
