Esato

Forum > Sony Ericsson / Sony > General > SE ranks poorly in reliability/quality

Visitors browsing this topic: 1
Add to Bookmarks
Author SE ranks poorly in reliability/quality
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
PM, WWW
Posted: 2005-08-28 06:39
Reply with quoteEdit/Delete This PostPrint this post
I do agree mib, handset problems are interpreted by the end user, quite rightly, as a problem with the manufacture and design no matter what the cause.

I don't think it is show killer for SE though. I also think they are slowly getting on top of it - The latest software for K750 for example, while it doesn't have the higher video bitrate of early firmware, is nevertheless very stable. I would rather a phone that can be flash updated to reliable firmware, than one with hardware bugs that is never going to be right.

My K750 (R1L) doesn't crash at all I'm pleased to say. And I hammer it (I may not be a smartphone user, but I consider myself a power user of any phone I have ie: I push it to it's limits and usually find all weaknesses and strengths in any platform I use)

My K700, which had an early firmware, was very stable also. The T610 was rock solid in all respects.

But I have to grudgingly admit, without giving up the right to be a fan of SE hardware , that SE will do themselves a favour by 1. attending to the fit of external casings, and 2. providing a longer lead time for firmware releases (ie: get it right first, especially in new handset releases)
mario2002
J200
Joined: Feb 15, 2004
Posts: > 500
From: Jeffrey's-Bay ,South Africa
PM, WWW
Posted: 2005-08-28 07:21
Reply with quoteEdit/Delete This PostPrint this post
After reading thru most of the posts of this tread,I can't help to ask:should nokia and se change places (reliability wise),would you have posted the way you did ? Nokia is top and se bottom because the way they do their things .You should criticise if you want/expect a change and not look for excuses.(the managers and directors make/have plenty)Greetings from South Africa.Mario ;-)

This message was posted from a WAP device

chili
K700
Joined: Dec 09, 2004
Posts: > 500
From: Philippines
PM, WWW
Posted: 2005-08-28 08:03
Reply with quoteEdit/Delete This PostPrint this post
I, like most Esatonians, am here at Esato because I like SE phones. I had been using nothing but Nokia -- 3310, 3315, 8250, 8310, 7250i, 6600. Then I bought a K700i. The difference was like night and day, in that Nokia units are claimed to be able to do something but fall short for one reason or another. In contrast, the K700i (and the T610 that I have been borrowing) perform solidly and even have hidden functions -- the reason why there are "tips and tricks" threads here!

My K700i's back cover creaked too but I solved it easily with a strip of masking tape in each cover slat. My unit's 9 months old now but I could pass it off as brand-new, save for the missing quickshare and online stickers, which are nonessential anyway.

Nokias are built better? Please. My 7250i creaked and had dust on the LCD since it was a week old. Can't do anything about it.

I personally think Nokias aren't bad, but I wouldn't go so far as to insult other brands in public. Why slag off SE in an SE forum? Is the author of this thread a paid hack of another brand? Live and let live, man. Enjoy whatever phone YOU like, and leave it at that. And get a life.

It's not as if someone put a gun to my head and forced me to switch to SE. We SE users like SE because we like it, ok? What's the point of this thread?
ares
P1
Joined: Dec 11, 2003
Posts: > 500
From: Coimbra, Portugal
PM
Posted: 2005-08-28 18:47
Reply with quoteEdit/Delete This PostPrint this post
Looks like mario and mib are really enjoying this thread, it must be a dream come true lol I only say one thing: se must drug esatonianans to keep us buying their troublefull phones and coming here lol

This message was posted from a K750

scotsboyuk
T68i
Joined: Jun 02, 2003
Posts: > 500
From: UK
PM, WWW
Posted: 2005-08-28 19:49
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-08-28 05:00:20, mib1800 wrote:

Like u say majority of users are Joe Public. So the software needs to be as idiot-proof as possible and yet at the same time cater to more advance users. I think you know that it is much more difficult to design to cater to less-savvy users than advance users. Maybe SE has not done their homework in this aspect.



Or perhaps SE simply aims at more advanced users? I find SE's UI to be fairly intuitiv and easy to use As I said before, it is a matter of perspective.

Quote:

Of course, the basic telephony foundation (such as reception) must first be there. It would be an issue if joe public can get reception everywhere when using Nokia, but when he changed to SE he cannot get reception 15% of the time.



I don't think there is really very much to diferentiate the main manufacturers in terms of the basic technology employed.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC
mario2002
J200
Joined: Feb 15, 2004
Posts: > 500
From: Jeffrey's-Bay ,South Africa
PM, WWW
Posted: 2005-08-28 20:08
Reply with quoteEdit/Delete This PostPrint this post
Unfortunately there is,buddy.I dont like to contradict you but from my personal experience I am forced to say otherwise.I wish you are right so that I can buy any phone like everybody als.

This message was posted from a WAP device

peacemf
K850 Blue
Joined: Dec 10, 2004
Posts: 167
From: UK, but now in CZ :)
PM
Posted: 2005-08-28 22:18
Reply with quoteEdit/Delete This PostPrint this post
poor reception is something i hate!

ITS THE BASICS!
Kryptik
X1 Black
Joined: Jun 24, 2005
Posts: > 500
From: Port Elizabeth, S.Africa
PM
Posted: 2005-08-29 00:02
Reply with quoteEdit/Delete This PostPrint this post
I wonder if anybody from SE actually reads these threads, then acts upon what is said i.t.o implementing suggestions...

This message was posted from a Nokia

skhuu
P910
Joined: Feb 08, 2005
Posts: 88
From: Johannesburg, South Africa
PM
Posted: 2005-08-29 00:41
Reply with quoteEdit/Delete This PostPrint this post
I have used different phones, I do like SE menu, I am used to it. I agree with th guy wjo said its about how long have you used the phones from the manufacture. I have never had a problem with any phone. The problems are mainly due to users and for a small scale to the manufacture. I dont think there is a bug free phone, sometimes we notice and sometimes we dont. Some people use certain features a lot and they will find problems in those features and some call and receive only. At the end of the day, it depends on individuals.
I thought my phone had a problem and I asked on this forum, that was solved and I actually had no problem but did not know or understand.
Well to me, SE phones are great in advancement.
scotsboyuk
T68i
Joined: Jun 02, 2003
Posts: > 500
From: UK
PM, WWW
Posted: 2005-08-29 01:07
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-08-28 20:08:47, mario2002 wrote:
Unfortunately there is,buddy.I dont like to contradict you but from my personal experience I am forced to say otherwise.I wish you are right so that I can buy any phone like everybody als.


This message was posted from a WAP device




I can't say that I have ever noticed any real difference in reception between SE, Nokia, Motorola and Samsung.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM
Posted: 2005-08-29 01:23
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-08-29 01:07:38, scotsboyuk wrote:
I can't say that I have ever noticed any real difference in reception between SE, Nokia, Motorola and Samsung.



unfortunately reception is one thing I have often noticed that is worse in SE phones.

I live in a poor reception area for Vodafone and indeed can only get 3G if I step outside the house. However, just today I had some of my old phones out charging their batteries and noticed the different signal strength indications.

The phones I had out were Motorola Startac 130 and V3, Nokia 8210 and 8250, Samsung D500 and SE T68i, T630, K700 and K750. All had Vodafone sim cards in them and while the SE were showing about 1/3 scale the others were 2/3 or more

Poor SE reception has often been a topic of dicussion here and unfortunately it is one area I do happen to agree with
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
PM, WWW
Posted: 2005-08-29 01:26
Reply with quoteEdit/Delete This PostPrint this post
I agree, I've found most SEs are pretty bad for reception, both the T68 and the T610 were particularly bad imo.

Things seem a bit better with my S700i, but the signal indicator fluctuates so much it's hard to tell, I hate to say it but I find calls are clearer signalwise on a Nokia!
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
PM, WWW
Posted: 2005-08-29 02:17
Reply with quoteEdit/Delete This PostPrint this post
the K750 is better than the K700 on reception I'm pleased to note.

I always end up hating Nokias whenever I use them. ERGONOMICS is what makes a phone nice to use (along with a comprehensive feature set, of which SE is better than any other phone on the market, smartphone features aside of course mib ). As far as reliability goes, apart from the firmware issue SE handsets are more reliable than any.

Nokia dip out on both scores.

I've already conceded the firmware issue, but because I can update the firmware, I can usually avoid reliability issues related to early firmware by updating, so I live with the need to update occasionally, in order to have the HARDWARE reliability, and the great ergonomics of SE phones.
csioucs
T68 gold
Joined: Aug 16, 2005
Posts: 4
From: Romania
PM
Posted: 2005-08-29 08:15
Reply with quoteEdit/Delete This PostPrint this post
I agree that SE Phones have build problems, some of them, so much different from old Ericsson phones. I have had T10, A2628, R320 and R520 (the last 2 are in use now). R320 is the most reliably built. Dropped it, squezeed it - nothing happened. Unfortunately it doesn't have bluetooth, as R520 has. R520 is a strong phone, it looks like having survived WW2 but still works. Had the R320 had bluetooth and some internal memory I would never upgrade. (It does everything a phone is to do...). Maybe the sony part of SE should take heed from older ericsson experience. Personally I like SE because of the ericsson part...it would be like sE , because only screen technology should come from sony...

And menuwise, I also do find Nokias awkward sometimes and not so intuitive as SE.

[ This Message was edited by: csioucs on 2005-08-29 07:22 ]
gelfen
Z600
Joined: Nov 22, 2003
Posts: > 500
From: Melbourne, Australia
PM
Posted: 2005-08-29 09:06
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-08-28 05:00:20, mib1800 wrote:
Like u say majority of users are Joe Public. So the software needs to be as idiot-proof as possible and yet at the same time cater to more advance users. I think you know that it is much more difficult to design to cater to less-savvy users than advance users. Maybe SE has not done their homework in this aspect.



it doesn't matter how intuitive the UI is, it won't make Joe Public read the manual. i think part of @scots' point was that most people will blame the handset for their own willfull ignorance, because they can't be bothered working things out - "it's not the same therefore it's broken". incidentally, a majority of the reviews i read tend to compliment the UI.

wrt reception, i have always found my z600 to have excellent reception compared with other handsets. i often have full bars when others do not, and superior call quality when fluctuating between nothing and one bar. the UI ran well straight out of the box and has only hung a handful of times, while physically it is quite sturdy.
Whomsoever you see in distress, recognize in him a fellow man

Gelfen's special place where nobody talks to him anymore
Access the forum with a mobile phone via esato.mobi
Goto page:
Lock this Topic Move this Topic Delete this Topic