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W800 - o2 online |
Miss Bunnypenny
Joined: Mar 28, 2005
Posts: 54
From: Southsea, UK
PM |
Woohoo!! Have had an email to say my phone has been dispatched... wheeeeeeeeeeeeee!! |
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baconnugget
Joined: Jun 08, 2005
Posts: 429
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i ordered yesterday morning was told it was going to take 7-8 day delivery, it was dispatched this morning around 6am guess i ordered just in time to get the phone for free will probably receive the phone tomoz by dhl. |
md0u1124
Joined: Aug 16, 2005
Posts: 10
PM |
Hi guys,
My order was dispatched at 6am too via DHL, so when am i likely to receive it?
I never received an email from 02 saying it has been despatched, did any body else get one?
Thanks for any help  |
Miss Bunnypenny
Joined: Mar 28, 2005
Posts: 54
From: Southsea, UK
PM |
I got an email confirmation, but I think that's because I upgraded online - you might not get one if you went via the customer service line. |
md0u1124
Joined: Aug 16, 2005
Posts: 10
PM |
i didnt know you could upgrade online...
@kokoko can you let us know when you get yours? As mine was sent out this morning at the same time as yours we should probably receive them at the same time too
I havent recevied a tracking number tho 
Anyway thanks for all your help. |
baconnugget
Joined: Jun 08, 2005
Posts: 429
PM |
i never receive any emails for my last two handsets but when i upgraded phoning the retentions line i said i never have received emails confirming my bill and they must have fixed it. I received an email confirming the order and 1 saying it was sucessful and another with the tracking number |
petez5
Joined: Aug 16, 2005
Posts: 5
PM |
I upgraded yesterday via the phone and received three emails from o2 in total. The final one saying it had dispatched and the other two just confirmation type things. Also expecting the phone tomorrow after checking the DHL site and seeing they picked it up this morning from o2. Can't wait!! |
X-Ter
Joined: Jul 19, 2004
Posts: 49
PM |
This is absolutely ridiculous. It seems like some of you have ordered the phone as late as yesterday and yours have been dispatched today. I ordered mine last Saturday and O2 have been very unhelpful telling me that the phone is out of stock on O2 online and that it has not even been dipatched. Anyone else had this problem?
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Miss Bunnypenny
Joined: Mar 28, 2005
Posts: 54
From: Southsea, UK
PM |
Well, don't get upset until one of us has the phone in our hands!! You know what o2 can be like - we might all still be waiting next week!  |
X-Ter
Joined: Jul 19, 2004
Posts: 49
PM |
Quote:
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On 2005-08-17 15:05:24, Miss Bunnypenny wrote:
Well, don't get upset until one of us has the phone in our hands!! You know what o2 can be like - we might all still be waiting next week!
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Actually I had vodafone before but at least youve reassured me a bit Its just that O2 have been lying to me while vodafone did not. I emailed them saying that Im going to change back to vodafone if they dont help me. Will that work?
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t610geordie
Joined: Aug 01, 2003
Posts: 30
From: Newcastle, UK
PM, WWW
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I ordered the w800i on Monday and have had no emails and nothing is showing up on my o2 online account but just phoned o2 customer services on 0870 6 003 009 and she confirmed it was picked up this morning and gave me my tracking number so maybe worth phoning them?
cheers
Andy |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
I had a little delay with my K750i last week as it was "Out Of Stock".
I believe they keep a lot of stock for new contracts, as they should.
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md0u1124
Joined: Aug 16, 2005
Posts: 10
PM |
im gonna phone them now just to make sure its all going to plan, they can be slow to update things so phoning is the best option. |
baconnugget
Joined: Jun 08, 2005
Posts: 429
PM |
i think it depends on the operator you talk to, i rang monday to order they said out of stock ring back thursday that when they getting stock in, i decided to ring on tuesday morning there in stock and i will beable to order a handset (dispatched this morning)
Another 1 i got, i rang to to get another m8 a 200xnet n 500 text for £15 and the samsung e720 it went through ok but when i ask for the k750i they said it had been withdraw because of problem with the phones... yes i rang up today lol and when i asked about the w800 is out of stock lol but my m8 wanted the e720 anyways so it all gud! |
X-Ter
Joined: Jul 19, 2004
Posts: 49
PM |
Can anyone help? I have finally recieved a tracking number but dont know where to put it in the DHL website. Thanks
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Posted: 2005-08-17 10:37
