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Author K850 Firmware Overview
obentou
K850 Blue
Joined: Sep 19, 2005
Posts: 364
From: Toronto
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Posted: 2007-10-26 19:26
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Hopefully the phone does get its fixes sometime soon, a product at launch is supposed to be the peak of market sales. Judging by all the replacements people are getting, the bugs plaguing the phone sure isn't helping the K850i. Unfortunate since I would also like to own this phone - minus the quirks, of course!
Spambanjo
K850 Blue
Joined: Oct 26, 2007
Posts: 6
From: The Midlands, UK.
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Posted: 2007-10-26 20:18
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I have a real crazy problem.

I got 200+ MP3s and 30+ MP4 Videos on my K850. I can see all of the files in the "File Manager" in the organiser. I can even play them, rename, etc.

If I go to the "Media" menu... The Photo's, Music, and Video all say 0 Files. If I then go into either Video or Music... I get no files.

If I go into the Photo browser however... the phone crashes, goes black, then after a while I'm back on the main menu.

The phone also crashes if I start the camera, then switch over to the "View" option on the camera function slide-switch.

I've tried loads of stuff to try and fix the damn thing. To no avail. I fear a replacement is the only option, but REALLY want to fix this one. I get the feeling with how often I add/remove files, that this will only happen again.

Anyone else having this or has anyone fixed it already???

From what I have read above, the bug should have been fixed with the firmware upgrade.
UBUNTU LINUX : Who needs Windows in a world without walls.
apotts
K850 Blue
Joined: Aug 27, 2003
Posts: 117
From: UK
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Posted: 2007-10-26 21:01
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Here are some great K850 flash photos! Woo hooo!!!





This is daytime, but gloomy conditions:

obentou
K850 Blue
Joined: Sep 19, 2005
Posts: 364
From: Toronto
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Posted: 2007-10-26 22:57
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apotts:

No offense to you, but it looks like you have perfect examples of how botched the K850i flash is... haha.. those pictures to me seem like the flash is out of sync, hence the dark photos... if you compare it with the K800i, the difference becomes more obvious.
-Ryan-
C905 Black
Joined: Mar 14, 2006
Posts: 132
From: Northern Ireland
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Posted: 2007-10-26 23:06
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On 2007-10-26 22:57:07, obentou wrote:
apotts:

No offense to you, but it looks like you have perfect examples of how botched the K850i flash is... haha.. those pictures to me seem like the flash is out of sync, hence the dark photos... if you compare it with the K800i, the difference becomes more obvious.


I think he was being sarcastic. But what you said still stands. The camera has definitely taken a step backwards.
jmcomms
Satio Black
Joined: Mar 12, 2002
Posts: > 500
From: Jonathan Morris
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Posted: 2007-10-27 00:22
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The camera flash problem is a software bug, hardware fault, or a combination of the two.

This is NOT the way it should be!! The phone would not be a step backwards if it worked as designed.

I am surprised how many people are affected by this, and how it managed to go unnoticed during product testing. Were testers just assuming it was their fault the camera didn't flash and not investigating further?
Jonathan Morris
Editor, What Mobile magazine - the UK's leading mobile phone magazine
www.whatmobile.netforum.whatmobile.net
Twitter @jmcomms
apotts
K850 Blue
Joined: Aug 27, 2003
Posts: 117
From: UK
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Posted: 2007-10-27 00:49
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The flash does fire, but just at the wrong time or for the wrong amount. In all those shots, the EXIF data records the fact that the flash fired too, in Auto mode.


[ This Message was edited by: apotts on 2007-10-26 23:55 ]
dcuk
K800 Black
Joined: Jun 28, 2005
Posts: 121
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Posted: 2007-10-27 02:32
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I wonder if it's just certain production batch that have the flash fault as not all K850i's have this problem?

Hope this helps!
Cheers,
Dcuk
obentou
K850 Blue
Joined: Sep 19, 2005
Posts: 364
From: Toronto
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Posted: 2007-10-27 02:44
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Oh hahaha right, sarcasm!

Well I haven't been too updated on the K series handsets ever since I jumped onto the P1i bandwagon, but it appears the K800i making some good progress with modded camdrivers, flash menus, and such, much like how I modded my K750i quite a long time ago.

Other than that, if SE says it's coming out with an update for months to come, and the handset remains plagued with this flash sync problem, I might as well get a K800i to substitute!
dcuk
K800 Black
Joined: Jun 28, 2005
Posts: 121
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Posted: 2007-10-27 02:59
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On 2007-10-27 02:44:54, obentou wrote:
Oh hahaha right, sarcasm!


Did you mean at my comment or the pictures posted above, if it's any help I can take & post some test photo's!?

obentou
K850 Blue
Joined: Sep 19, 2005
Posts: 364
From: Toronto
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Posted: 2007-10-27 03:32
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Oh I meant the pictures above... but if this flash sync problem can be verified to be production batch related, then perhaps I may reconsider getting this phone.
tai020381
Satio Black
Joined: Dec 07, 2004
Posts: > 500
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Posted: 2007-10-27 04:28
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Change the way you guys hold your phone... holding on only the side of the phone. Then take a flash picture. Also ensure that the light sensor is not chalked up by dust or other particles. If all else fails, send for service. Good luck.
CruSifiXken
K850 Blue
Joined: Jul 06, 2005
Posts: 215
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Posted: 2007-10-27 11:51
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I have the K850i - EU (europe) version and haven't found any of the bugs posted here... been playing with it for 2 days...
(PS: I'm using HPM-82)

- Phone can crash whilst in standby mode, requiring a hard reboot (taking the battery out) --- NOPE
- Alarms only produce three beeps on some phones rather than play the selected ringtone. --- NOPE
- Play/Pause and FF/RW controls on HPM-82 do not work ---- NOPE
- Phone can crash when using HPM-82 ---- NOPE
- Some Video playback is out of sync with the sound ---- YES, My Family Guy episodes are sometimes out of sync, but the catch back up...
- Corruption of the filing system can occur affecting photos, applications etc ---- NOPE
- USB photo transfer can lead to duplicated pictures / removal of other pictures present on the phone --- NOPE
- Video is of lower quality than the K800 --- Didn't own a K800i, but the video is of pretty good quality, maybe more poor than k800
- Occasional second or so delay between the vibration of an incomming text/call and screen illumination. ---- YES, slight delay...
- Audiobook functionaility cannot be accessed
- When you connect the phone via the usb cable, You cant see the ringtone folder ---- YES
- Phone doesnt support some Mp4 files and doesnt support some jpeg photos. ---- NOPE
- The flash doesn't always sync with the image capture, leaving dark photos in night conditions. --- NOPE
- On some phones the shutter ocasionally fails to open --- NOPE
- Not all symbols are possible to enter in the email client settings, e.g. not allowing you from adding a : for gmail addresses. --- Didn't try
- The zoom buttons both zoom into a picture and change the volume if you are listening to music whilst browsing pictures. --- Didn't try
- On some phones, adding a birthday to a contact does not give you a chance to add it to the Calendar. --- Didn't try


Seems I have a good k850i in my hands compared to some others...

What does seem to be a problem is that my pictures look "greaced"... they aren't sharp at all! I have tried different settings, but can't really figure something out.... *pictures only taken at night so far...*

Can somebody help me out?

[ This Message was edited by: CruSifiXken on 2007-10-27 10:58 ]
jmcomms
Satio Black
Joined: Mar 12, 2002
Posts: > 500
From: Jonathan Morris
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Posted: 2007-10-27 12:03
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On 2007-10-27 00:49:51, apotts wrote:
The flash does fire, but just at the wrong time or for the wrong amount. In all those shots, the EXIF data records the fact that the flash fired too, in Auto mode


Not all the time. Sometimes it fires early, but in most cases on the handset I just gave back it didn't fire at all. I turned the camera around to check!

The flash fires okay in the engineering menu (discharge flash) so I am pretty sure the flash is fine - even when it doesn't fire at all in camera mode. I wonder if it's a faulty sensor, although the fact the EXIF data says the flash was on suggests not.

It's a major problem though. A flagship camera phone, that is more camera than anything else before it, and it can't take photos in the dark despite having THREE super-bright LEDs and a Xenon flash!!
Jonathan Morris
Editor, What Mobile magazine - the UK's leading mobile phone magazine
www.whatmobile.netforum.whatmobile.net
Twitter @jmcomms
Vash
K850 Blue
Joined: Apr 05, 2005
Posts: 3
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Posted: 2007-10-27 13:06
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To everyone with camera problems:

You either have a defective model or you're blocking the sensors when shooting. Your fingers must not stick out from the back of the phone, even one centimeter is enough to screw up the picture. It took me some shots to get used to it but to SE's defence, they do give a leaflet with detailed instructions on how to shoot.

The video is definately 320x240x30fps and far better than any other SE Phone's video. Only the W900 comes close but its blurry compared to K850.

No lights photo (taken in a hurry too):


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K850i...

[ This Message was edited by: Vash on 2007-10-27 12:09 ]
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