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Author Are O2 fobing me off!
vanquish
V600
Joined: Mar 20, 2003
Posts: > 500
From: Wor Newcastle Phone: V600i
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Posted: 2005-07-06 14:47
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so what was all the moaning about then [addsig]
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K750
Joined: Jul 04, 2005
Posts: 12
From: London UK
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Posted: 2005-07-06 15:29
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If its any help, I would never use O2 online... Last year, I was after a Moto v600 (sorry for swearing) and thought I would go for the good deal on o2 online... First order was cancelled as the phone was "ut of stock" after 2 months... but they still took the money out of my account for "express" shipping!.. Second order (1 month later) turned up, but it was a v500.... Third order NEVER turned up (but they billed me for teh new phone)

Several emails, phonecalls and letters laters, I get the "express" money back, but not the 3third order, as they say someone signed for it at my house. Asked a solicter for advise, he contacted them, they dumped my contract...

Off to O2 store, walk in, free phone (v600), free BT headset, free case car charger and voucher for facia change, and a better tarrif... And I upgarded to my K750i this year free, no hassles, nothing.

So now I always use the store, never use Online...
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