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O2 (useless) and SMS problem |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
Don't ring 02 it costs 50p a minute. Best thing to do is search on the internet for the setting for 02. Email 02 if you want but don't expect a reply this year.
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SCORPIONKING1982
Joined: Mar 11, 2003
Posts: > 500
From: Leeswood
PM, WWW
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When exactly did it stop being able to send sms's? Has it been used by other friends visiting during the 2 years your friend has been away? The sms centre numbers were changed a while back so it would have needed to be changed then, if it wasnt then that is likely to be the problem. Granted it isnt easy to find stuff on the o2 site though(its not even working at the moment lol).
You didnt mention whether the sim was a normal o2 one or an o2 online/genie sim either. If it was a normal o2 one you woud have been able to contact the normal (and cheaper) customer care people for o2. If it was the online/genie sim then im afraid the expensive contact number or email is the only option. There are completely different customer care teams for each one.
The reason you get all the free txt with online sims is due to reduced staffing and running costs as all work is supposed to be done ONLINE. People seem to forget this when they begin moaning about o2. You knew when you signed up what you were getting yourself in for so you cant complain!
myspace.com/scorpionking1982 |
Deanlambert
Joined: Sep 10, 2003
Posts: 466
From: East Yorkshire
PM |
Don't know. Tried asking 02 but you know what it's like talking to them. On the email front, 02 still claim that nothing is wrong with their system. I've been trying to get my emails for the part week, both on the web and by wap. It tells you login failed before you put your details in. I'll have to wait i suppose.
This message was posted from a T300 |
superunknown
Joined: Nov 21, 2002
Posts: > 500
PM |
I will be glad to have an o2 sim from you. I will exchange it with a smart sim from philippines. I'm a sim collector. Pm me if interested. Thanks. |
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Posted: 2004-01-30 11:11
