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O2 are pathetic |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
Great another o2 Complaint's thread 
Im the last 1 here with a workable K700i on o2 I swear
An "Apple" a day keeps the Doctor at Bay! |
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*Jojo*
Joined: Oct 15, 2003
Posts: > 500
PM |
@govigov - I guess it's not OXYGEN mate, rather AUTOMOBILE as in O2=AUTO  My, and some local networks here are selling XDA II with an "O2" on it  Will that be included in the omen too 
[addsig] |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
I think its mean't to be something like hO²
An "Apple" a day keeps the Doctor at Bay! |
lpt100
Joined: Oct 17, 2004
Posts: 113
PM |
ho2? lol cant exsist, not enough bonds... :s
Don't you mean H2O? Water... O2 is the chemical description of how oxygen exsists in our atmosphere....
I supposed if we relied upon this O2 to survive we woulb probably be dead... |
Lembo
Joined: Mar 13, 2004
Posts: > 500
From: East London
PM |
I really can't see the problem with O2.
I've had a K700i on O2 Online contract for 5 months now and not a single complaint.
Apart from the price of phoning O2 Customer Services, but I've never needed to do that anyway as I haven't had a reason 
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[ This Message was edited by: Lembo on 2005-02-19 10:50 ] |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
So o2=auto or oxygen? 
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FuricTrax
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
PM |
Most likely Oxygen I would of thought....As most of the adverts seem to depict bubbles (oxygen) rising through water.
I guess trying to signify that O2 is a refreshing network..... |
heppell2k
Joined: Aug 27, 2002
Posts: 164
PM |
I agree with the post name, O2 are pathetic. I emailed them asking to replace my K700 cause of the fault, said ook i dont want a nokia and there isnt another phone on the market i like, apart fromt he Samsung D500, I thenr eceived the meail saying yeh fo sure you can ahve one, but ud ahve pay the difference, i thought ok, how much would that be. I then got an email yesday saying having checked your account i am glad to inform you that you can be replaced with a Samsung D500 for free,a fter all my monthly costs tend to vary between £50 and £100. Today after i emailed back saying yes please send me one, i recieve an email saying sorry, you've gotta pay 80quid for it. I have since sent a reply in disgust at the lack of customer service and cooperation, and that if im a new customer and spend 45 quid a month i can have a samsung d500 for jack sh**, but if im an existing customer, i was given a dodgy phone, and spend a load more than 45 quid, that i have to pay 80quid. I feel i should be laughing at the shambles of a national network of prats! No offense to anyone who works for o2, or has loved ones who do! |
Dyce9984
Joined: Apr 16, 2004
Posts: 168
From: London
PM |
God its always moan moan moan with you lot, change the record, because you sound like a baby that need's its nappy changing.
You have to realise that O2 only have about 500 people in customer service, two teams of 250.
All I will say is have a little think about why their 3g operation hasn't been hyped up as much as Voda.
Lets just say that they have a BIG trump up their sleave. And EVERYONE will want to be on O2 in about a years time.
That is ofcourse if you lot stop crying over spilt milk.
Btw if you say you will stop your contract they are totally allowed to say "we will sue you" for not keeping to your end of the agreement. Whether they replace your phone or not.
Yes O2 are having a problem but it has nothing to do with the K700, put it down as an exuse for an "upgrade"
You'll see what I mean in about 3 months time.
Some of you in oxford or the isle of man last year will know what I am talking about  |
FuricTrax
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
PM |
@Dyce9984
Are you talking about Super G? |
Dyce9984
Joined: Apr 16, 2004
Posts: 168
From: London
PM |
Nope |
FuricTrax
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
PM |
Give us a hint then |
liamtollan
Joined: Sep 21, 2004
Posts: 26
PM |
Dyce,
Is this what you are talking about?
http://www.computerweekly.com/Article136681.htm
IMO, o2 shouldnt be supplying faulty phones. if they cannot replace it with one of similar quality, then they are not keeping their end of the contract (IMO).
Liam |
Dyce9984
Joined: Apr 16, 2004
Posts: 168
From: London
PM |
partly, but that is just the tip of the iceberg.
example of TV channels "BBC1" etc
imagine downloading a 45MB, yes that is 45MB avi file to your phone at DVD-quality in under 5 mins.
all I will say is, have you ever considered O2 and an ISP and you will be on the right lines 
btw there is nothing wrong with the K700i, it's just o2 use a different form of compression for their text messaging, and the K700i processes this at a different speed. Well something like that.
Does it make -->[se-nse.com] |
Bammers
Joined: Jan 03, 2005
Posts: 250
PM |
If they have supplied the phone and network as part of contract, and the network and phone aren't compatible then they should be offering either to cancel the contract or replace the phone with a suitable alternative that is working. That is often the sticking point. BUT you do NOT have to accept a replacement. Hold out for either a working suitable phone or the contract being cancelled. |
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Posted: 2005-02-19 02:54
