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Cooling Off period |
buckle247
Joined: Jan 02, 2003
Posts: > 500
From: UK: OXON
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how long have you had the phone, as i think 02 have some sort of 30 day policy, where if you aren't happy you can cancel. Maybe vodaphone will have the same thing, other wise just make a huge fuss, and if that doesn't work pay the difference for and unbranded one (worst case senario)
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stuartdb87
Joined: Nov 18, 2003
Posts: 468
From: Bolton, UK
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Manipulation is a key asset in a sales persons daily work. Just don't agree with them
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Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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I only got the phone last Thursday, so 3 working days
You in Banbury then buckle? |
Vlammetje
Joined: Mar 01, 2003
Posts: > 500
From: Den Haag
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I think buying a phone thinking it will be able to do all the manufacturer has built it to do, is not unreasonable. 
Voda does stock unbranded phones and they would usually rather give you a new clean phone than lose your contract (which is what in the end they make their money from)
Be friendly but firm  and do not leave the store without an unbranded phone
Why do they do this crappy branding anyway?  It causes more grief than one has joy over each phone purchase 
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etaab
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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They brand their phone because they know 9 out of 10 customers are docile, and only buy phones on how they look, not what they can do.
Every Vodaphone customer i know personally (well all but one) are style conscious fools who dont really care about things such as MP3 ringtones, or a nice interface, they just buy Vodaphone phones because of their style factor. Usually its the Sharp phones..
Thats why Vodaphone wont listen to that 1 out of every 10.
Like i said in the other thread, my mate has a P900 on Vodaphone, and its very very bad, and very heavily branded. Its ruined the phone.
Check me out on Instagram ! search for etaab ! |
Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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Well, to put an end to my saga, I went into the VF shop today and questioned them about the MP3 ringtone problem and they said that there is no way around it, as they do not sell unbranded phones.
So I cancelled my contract, using the 14 day cooling off period rule
I walked up the shopping centre to the Orange shop and asked about upgrading my original Ericsson t68i to the K700i and they upgraded me for free Well £49.99 for the K700i and a £49.99 refund for the t68i
The Orange K700i has very little Orange branding and the front buttons are back to SE defaults "Calls" & "Camera"
Also, it allows me to set MP3's as ringtones WOOHOO! result.
I am well happy now All sorted. |
scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
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As has been stated previously the reason the networks brand phones is because most people don't care, and the reason most people don't care is that they don't know any different. The average chap on the street who is looking to buy a new mobile phone couldn't care less if the camera is 1 MP or 1.3 MP, or what version the firmware is, etc As was said previously, most people are simply looking for a phone that looks nice and has some swish features.
If people were educated a little more on mobile phones then perhaps we could force the networks to stop branding phones and simply sell them as the manufacturers intended. Of course some networks are worse than others when it comes to branding, but the point is still the same, most of the network added features are useless. Unfortunately until enough people start complaining about this policy it will never be changed.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC |
Stan
Joined: Jul 08, 2003
Posts: 135
From: South Wales (Barry)
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Quote:
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On 2004-06-29 23:04:19, Vlammetje wrote:
I think buying a phone thinking it will be able to do all the manufacturer has built it to do, is not unreasonable.
Voda does stock unbranded phones and they would usually rather give you a new clean phone than lose your contract (which is what in the end they make their money from)
Be friendly but firm and do not leave the store without an unbranded phone
Why do they do this crappy branding anyway? It causes more grief than one has joy over each phone purchase
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Posted: 2004-06-29 22:27
