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Cooling Off period |
Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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Has anyone actually been able to cancel a Vodafone contract, in the UK, using a 14 day cooling off period?
I have just read in their terms & conditions:
you cannot bring the Agreement immediately to an end because you have changed your mind.
I haven't changed my mind, the phone doesnt do what it is meant to do 
Cheers
Jonny. |
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robinEllis
Joined: Jun 25, 2004
Posts: 44
From: london, uk
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what phone was it? |
Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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SE K700i
Vodafone have disabled the MP3 ringtones and also replaced all the menu's with their stuff.
I am going into the shop tomorrow to see what can be done. |
Residentevil
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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I would get in there and become really loud, so they know how pissed off customers get, when you screw with their SE phones.
Tough times don't last, tough people do!
Free Tibet |
Retrospek
Joined: Jul 09, 2002
Posts: 62
From: England
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What I don't understand is why Vodafone can't see how much business they are probably losing because of all this Vodafone Live crap.
I for one would never move to Vodafone just because of this reason.
I find it very weird they can't see this... |
Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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I am quite happy to have a Vodafone contract, if they were to swap the handset with an unbranded one.
I have heard on here that VF do stock unbranded ones, but I will find out tomorrow 
If not then i will say I want to cancel as they are not providing me with the level of service I require
[ This Message was edited by: Loaded on 2004-06-29 20:50 ] |
buckle247
Joined: Jan 02, 2003
Posts: > 500
From: UK: OXON
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It is a joke how the screw around with phones, i thought O2 was bad fir changing 1 icon in the menu, but that i can live with. But changin the whole menu and disabling mp3's takes the p*ss. The MP3's are one of the main features in the phone.
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Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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Exactly
Which is what I will be shouting about tomorrow in the shop
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buckle247
Joined: Jan 02, 2003
Posts: > 500
From: UK: OXON
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good good, alot of noise always helps if it is a busy shop
P.S where about in oxfordshire are you from?
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stuartdb87
Joined: Nov 18, 2003
Posts: 468
From: Bolton, UK
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If the shop wont do anything then have a look around for a cheaper contract that offers the same as voda and complain about pricing etc. They have to cancel it
This message was posted from a T610 |
Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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Banbury. you? |
buckle247
Joined: Jan 02, 2003
Posts: > 500
From: UK: OXON
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lol banbury, maybe i should come down and watch. Is the vodaphone shop still opposite the market square, or has it moved now?
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Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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Nah, Its now in the new Castle Quay shopping centre. |
buckle247
Joined: Jan 02, 2003
Posts: > 500
From: UK: OXON
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don't have a clue where then as there are so many phone shops in the centre now.
I read somewhere else though that the unbranded phones are more expensive and vodaphone will charge extra if you want one. Which is totally unfair, if there phone doesn't work in line with what the manufacture has made.
Its like ferrari making a car, then their dealer removing the engine and replacing it with one from a 50cc moped. It is ridiculas.
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Loaded
Joined: Jun 26, 2004
Posts: 25
From: Oxfordshire, UK
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Yep, you are spot on.
The way i see it is if the phone doesnt do what it is capable of doing, then I want one that can or I cancel
I dare say they will have some clause to wriggle out of me cancelling
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Posted: 2004-06-29 21:28
