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Bloody phones at :se: sc again. |
arroyootje
Joined: Feb 01, 2002
Posts: > 500
From: UK-Belgium-Azerbaijan
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my friend was given a Motorola V.66 as a replacement and the second time he got a Nokia 8310!!! This was Antwerp, Belgium!
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mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
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Quote:
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On 2002-05-13 16:46, zingo wrote:
..If you had the same flaw 3 times under the warranty period you can demand a new unit or money back.
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According to serveral Stores I spoken with here in Sweden itīs the 4th time (tehy says its :se policy, nice to know that  thinks they are above KKL and more.), the same flaw occures, you can demand a new phone or money back.
Quite interesting though is that Swedish Consumer Laws (And I do believe that they are for more than Sweden) says that the 3rd time you get an error, not sure if it has to be the same error all time even - You can return your phone, claim money back etc.
Dont let them get you!! 
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Psykotik
Joined: Jan 18, 2002
Posts: 476
From: the safety of my padded cell
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Its had loads of problems since I bought it, but as I live so far away from the store (and the service centre) I cant just go and sort it out. Its been to Celestica in Telford, they sent it back with a software update, but didnt include a repair sheet telling me what the other problems were, and just as I thought my lovely state of the art T68 would work correctly, it completely cocks up and deletes my whole phonebook! Not happy........ |
gullak
Joined: Mar 29, 2002
Posts: 64
From: Copenhagen, Denmark
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I was given a Siemens C25, when i turned my T68m into the service point. For the 3. time, but with a new problem every time. One week later it came back! But the problems wasn't over. So I made a complaint and have recieved a T68i today instead of my T68m  |
mrNoodles
Joined: Feb 28, 2002
Posts: > 500
From: Sweden
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>>gullak
Nice to hear!! Hope your T68i will work better, my sure does, can hardly believe its the "same" phone 
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gullak
Joined: Mar 29, 2002
Posts: 64
From: Copenhagen, Denmark
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Im so excited!!!
I think the design is better, and I like the buttons much better. Haven't send any SMS's (or MMS's  ) yet but I really hope it's faster than on the m-version! |
Psykotik
Joined: Jan 18, 2002
Posts: 476
From: the safety of my padded cell
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they sent me a new one. The bloody thing doesnt turn on unless i stick thecharger up its arse! |
havardot
Joined: Apr 25, 2002
Posts: 28
From: Trondheim, Norway
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When handing in phones for repair, You shall always tell youre needs. Dont accept a 5110 or 3110 or something else. Youll need a phone with the following support
* IrDA - since you most likely use it for youre Laptop
* Bluetooth - If you have a Bluetooth iPAQ, Laptop or headset
As a customer youre legally allowed to have this, and SE are responible for the not working phone. Service Points / Mobile Shops can say what they want to - but actually SE is the one who should pay the bill
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evoke
Joined: Mar 05, 2002
Posts: > 500
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Sorry about this random post but does anyone know if theres a problem with the wap access to the forum section? It tells me 'bad answer from origin server' can access my old bookmarks thus this post! Ed
This post was posted from a T68i |
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Posted: 2002-05-13 20:21
