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Author All T610 users please sign my petition
dantec
K800 Black
Joined: Mar 02, 2003
Posts: 264
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Posted: 2003-08-28 08:34
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@ masseur

But it makes logical sense for them to not put java in the t68i. They've already been nice enough with the upgrade from t68 to t68i, which cost them a lot of money.

On top of this the t68i, is slow enough as it is, compressing menu's or cramming more stuff into it, is not going to help it.

However I do think that this petition can make a difference, because this is not asking S.E. to give a new life on an old phone, or add features that S.E. did not showcase or advertise (i.e. java on t68/i).

Whereas this petition 'should' work since it is simply a bluetooth pair between 2 Sony Ericsson products, and because it worked on the older model, it should work on the sucessor. Perfectly right, and we should demand this as this is the expected performance of a sucessor (meaning it should perform at least as good as the previous product or better)
iyiinsan
K700
Joined: Oct 20, 2002
Posts: 366
From:
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Posted: 2003-08-28 09:54
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The java thing was for fun but there is a real problem with the bluetooth thing and we're not begging them to put new things, we're just telling them to fix a major problem...
http://www.iyiinsan.net
Marley
T610
Joined: Jun 24, 2003
Posts: 64
From: UK
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Posted: 2003-08-28 10:56
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@dantec

Well said my man!

If there are is any non english people on this board that have this problem, could you please post the link to the petition on other boards that may perhaps be is your native language.

I would do it myself but unfortunatley i can only speak english

The more people we get to sign this the better.

Thanks


[ This Message was edited by: Marley on 2003-08-28 10:00 ]
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2003-08-28 11:07
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I wasn't really looking for a debate on the content of the petitions, and although I quoted that one there have been many others for SE of which I have never seen one that has been acted on.

I was more just making the point that while its easy for us to click on the petition I was just trying to make it understood about how realistic we should be about them doing anything based on the petition.

I also have concerns over what is done by that site with all the email addresses they collect.

Its also interesting that out of 320 views of this thread only 20 people have signed the petition.

While I won't be signing it myself I wish you all the luck but I am taking a more direct approach at SE and will be on the phone today again to the manager I spoke with yesterday to get this issue escalated to Sweden, which he said was possible.
bart
Ericsson T68
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
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Posted: 2003-08-28 11:46
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petitions dont do much, there was one for the T608 that should really lauch it, but we think they wont lauch it
Marley
T610
Joined: Jun 24, 2003
Posts: 64
From: UK
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Posted: 2003-08-28 12:01
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Quote:

On 2003-08-28 11:46:36, bart wrote:
petitions dont do much, there was one for the T608 that should really lauch it, but we think they wont lauch it



Bart your missing the point. The T610 has been sold to us (the consumer) as being a Bluetooth enabled phone ready to use with a Bluetooth headset.

Now I can only speak for myself but my phone is NOT usable with a bluetooth headset as the static / crackle is so bad.

If we put enough pressure on the will have to do something about it.

There are plenty of respectable consumer groups around that would be very interested in this petition if we get enough people to sign it.

The last thing will want is bad Publicity.

And in the mean time I am taking my case to Trading standards as Consumer law clearly states

'Items which are sold should be fit for the purpose they were intended for'

It's all well and good saying petitions dont work, your waisting your time etc etc. But whats the harm in trying? It only takes about a minute to sign the petition, so if nothing comes of it you've waisted a minute out of your life!

Stop pissing on my bonfire and be a bit more positive




[ This Message was edited by: Marley on 2003-08-28 11:05 ]
bart
Ericsson T68
Joined: Feb 03, 2002
Posts: > 500
From: Flanders
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Posted: 2003-08-28 12:04
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i'm not saying petions don't work.
but i'm saying that is already working on that, so its a bit futile to add more presure. but why not
Marley
T610
Joined: Jun 24, 2003
Posts: 64
From: UK
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Posted: 2003-08-28 12:16
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I don't think are working on a fix.

I'm 99% sure this is a hardware issue. have already lost a lot of money by having to implement a hardware fix for the hiss problem on the earlier models. So to admitt there is another hardware issue it will cost the a hell of a lot of money.

Places like Celestica or other Authorised service centres cannot fix these phones, they carry out procedures documented by

So a hardware fix for the Bluetooth crackle problem would have to be designed by techies, documented and then distributed to all the authorised service centres globally. In addition to the costs incurred there will have to foot the bill for every T610 repair, which would run into millions, maybee even tens of millions.

have tried to fudge over the fault with the cheaper alternative of a firmware upgrade. Its takes less time to carry out a software upgrade as opposed to a hardware fix. A hardware fix would take more time and more skill to implement which drives repair costs up and to top it off you have the price of the components to consider.

So if you think that they are working on a fix for the static/crackle problem then why do they deny this fault has ever been reported to their helpdesk? And how comes the last firmware upgrade R1L has improved the problem on some peoples phones?

They are trying to ride this storm out with minimum costs to them

!Rant Over!


[ This Message was edited by: Marley on 2003-08-28 13:09 ]
onezone
T610
Joined: Aug 10, 2002
Posts: 112
From: London
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Posted: 2003-08-28 15:57
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So true Marley.. so true..

everything you have just said makes 100% sense

deny deny deny (say sony ericsson)

dantec
K800 Black
Joined: Mar 02, 2003
Posts: 264
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Posted: 2003-08-30 06:53
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I know if it is a hardware problem I feel sorry for SE. T610 is the hottest phone in europe, and to have a big portion of them already fixed for this hiss, and now to have them fixed for this... ouch !

I hope SE doesn't use an Apple attitude of ignorning problems, and pretending that everything is O.K.

Don't get me wrong I love both companies to death !
onezone
T610
Joined: Aug 10, 2002
Posts: 112
From: London
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Posted: 2003-08-30 12:33
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Quote:

On 2003-08-30 06:53:47, dantec wrote:
I know if it is a hardware problem I feel sorry for SE. T610 is the hottest phone in europe, and to have a big portion of them already fixed for this hiss, and now to have them fixed for this... ouch !

I hope SE doesn't use an Apple attitude of ignorning problems, and pretending that everything is O.K.

Don't get me wrong I love both companies to death !



Dantec - they are doing just that... "we are not aware of this fault"
zzarg
T610
Joined: Aug 16, 2003
Posts: 25
From: Australia
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Posted: 2003-08-30 13:53
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Have noticed the same problem here on my T610 with HDW-2 headset, and have just logged a fault with the local (Australian) SE support (I bought my phone outright) to see if they'll upgrade from R1A to R1L (or whatever current is at the moment) under warrenty...
Fingers crossed it'll resolve the problem....
Might be worth seeing if we can run a poll somewhere to see what firmware levels the problems exist (and what headsets).... find out if the problem is firmware, headset or T610 hardware....
I suspect given that BT is still fairly new in implementation it'll be in the order listed, so at least it's fairly easy to fix the first one as the latter two are really painful !
www.rufan-redi.com
Marley
T610
Joined: Jun 24, 2003
Posts: 64
From: UK
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Posted: 2003-08-31 16:22
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39 Signatures so far. Not too bad considering its only been up for the last 4 days.

Does anybody know any other boards the URL to the petition can be posted on?

We need more signatures!

[ This Message was edited by: Marley on 2003-08-31 15:23 ]
Dorian
T68 gold
Joined: Sep 01, 2003
Posts: 1
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Posted: 2003-09-01 06:11
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Well...to make matters worse...I have this problem with my T616 (R1A) paired to vehicle Parrot (fixed mount) system.

Haven't tested it with a BT heaset yet but will report back when I have...

Dorian
Marley
T610
Joined: Jun 24, 2003
Posts: 64
From: UK
PM
Posted: 2003-09-03 15:21
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The petition has hit the big 50 now!

Keep em coming

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