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Author Need your help with Royal Mail C905 insurance claim
golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-18 20:27
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yup it will but it shows i bought the phone for £320 and i want to get myself a HTC Touch so the more the better I think its a good idea, whether it'll work or not i dont know
blerk
T100
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
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Posted: 2009-03-18 20:55
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Just a general pro-tip, never send your original proof of purchase when you need to send items for repair, send a copy, you should also make a copy for your own account of course. I would claim back the 320 as that's easy for you to proof. The other 80 quid you can get in different ways; saving up, not buying beer for a few weeks, etc, etc
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golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-18 21:28
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hehe ye ill try this one and if not ill make another, lower claim dad made me try the 400 so that'll be my excuse i would save but interest rates being 0.5% i'd be saving a while
voda_jon
S500 Green
Joined: Nov 28, 2004
Posts: > 500
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Posted: 2009-03-18 21:56
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just a word of warning... this is classed as INSURANCE FRAUD and carries a prison sentence if found out...

is £80 really worth the chance of prison if found out?
golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-18 23:23
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it isnt really? I need the money to buy the phone again from a reputable retailer.
voda_jon
S500 Green
Joined: Nov 28, 2004
Posts: > 500
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Posted: 2009-03-19 13:24
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it is classed as insurance fraud as you are claiming for the cost of the handset you bought. if u bought it for £320 u should claim for £320 as thats the purchase price u paid. if u claim for more you are basically committing fraud as you didnt pay that much.

IF they word the form you fill in to say how much is the REPLACEMENT cost then you would be ok but from what i can remember its what you purchased it for they will replace.

J.
pmerryman
HTC Wildfire S
Joined: Jun 02, 2004
Posts: > 500
From: Oldham,Uk
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Posted: 2009-03-19 13:35
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On 2009-03-18 23:23:12, golemsmate wrote:
it isnt really? I need the money to buy the phone again from a reputable retailer.


You mean you need all the money to buy a HTC Touch. And as voda_jon says, it is fraud.
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Rookwise
Xperia X10 Black
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
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Posted: 2009-03-19 13:35
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On the claim form it asks you to state the total value of the contents. It doesn't ask what YOU paid for the phone. Therefore. If you paid for something at a promotional rate and it's price has since changed and gone up in price. You should state the actu
golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-19 16:56
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You guys were makin me worry I dunno eat will happen but in about a month I'll get back 2 u
blerk
T100
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
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Posted: 2009-03-19 17:39
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I think the big question is, could you buy a replacement for 320 or not?

If yes, claim 320 and buy a new one.
If no, claim whatever it costs for a replacement, and explain to RM you got it at a discounted rate as stated earlier in this thread. This way you cover yourself.

80 quid is definitely not worth getting a record for, or is it?
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golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-19 18:28
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I could probably get one off eBay or here but if I'm gonna get another 1 I don't want 1 that breaks 2 times in a couple of months
golemsmate
C905 Black
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
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Posted: 2009-03-19 23:11
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I've looked through the terms and conditions of applying and the MINIMUM requirements say nothing about proof of purchase. They do say they want evidence of the value though

" Evidence of the item’s value (for loss, part loss & damage claims only) 4"

but they can look into how much is being paid and change it

"Royal Mail will take in to account any findings and the compensation policy for the product used to determine how much, if any payment is due."

So i have done NOTHING wrong. just to clear it up
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