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Need your help with Royal Mail C905 insurance claim |
golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
PM |
This thread is a run off from the "Dont post your packages on friday 13th! it isnt lucky!" Read below I need your help on what to do...
The royal mail have admitted after 5 days (ment to be 15 working days) that its lost and i can submit my claim.
My problem is that i want to get £400 from the insurance but i only paid £320 for the phone over ebay. how would i explain that I CANNOT get another phone for that price and i want the £400. I know its cheeky but worth it? credit crunch and all?
I think if i think up some plan i could get this money because on the Sony ericsson store the price is £399.99 http://www.se-store.co.uk/ind[....]6C24245849FEBF&type=Sim%20Free
any ideas please share!
looking forward to your reply |
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blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
I would think RM needs a proof of purchase before paying out.
You can try and tell them you lost it but that won't do your case good, I assume you bought it new from ebay. I give it little chance they will pay you 400 because that is the price on Sony Ericcsons website, they will pay whatever you paid for it (if you're lucky) and probably only with proof of purchase.
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Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
Do what i did.Print off the page showing the phone and price. Get 3 examples and send them along with your claim form as proof. The only problem is that if you specified the value of contents you will only get that amount.
This message was posted from a WAP device |
golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
PM |
On 2009-03-18 16:12:16, Rookwise wrote:
Do what i did.Print off the page showing the phone and price. Get 3 examples and send them along with your claim form as proof. The only problem is that if you specified the value of contents you will only get that amount.
This message was posted from a WAP device
I havent yet told them how much its worth i've filled out the general information and left value blank. Im thinking i could say i bought it off a friend for a cheap price and show them Play.com Se-store.com as examples of price. Do you know any other people who sell it for 400 and above? ooo just a thought would it help to get actual quotes off phone shops instead like o2, phones4u |
Rookwise
Joined: Mar 22, 2004
Posts: > 500
From: UK. Phone:Samsung Galaxy A54 5
PM |
it might help. the more supporting evidence the better. you did send it special delivery didn't you ? if you only sent it recorded delivery the maximum you'll receive is £38.
I tried sniffing coke once but didnt like it. The bubbles kept going up my nose  |
PeterKay
Joined: Jul 08, 2003
Posts: > 500
From: The Ummah
PM, WWW
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true, recorded post has no value £38 is all you would get
RMSD is a different ball game.
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golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
PM |
On 2009-03-18 16:48:50, PeterKay wrote:
true, recorded post has no value £38 is all you would get
RMSD is a different ball game.
yup there was a choice send it FREEPOST or use special delivery... glad i chose the right one  i paid for a service with was well.. not there
Does anybody know any firms that sell the C905 pay and go for around 500? at the moment i got Marshallward Littlewoods-Direct and sony ericsson? i would like to find a few more |
blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
Lets hope RM doesn't find this thread. Personally I think you should just claim back what you lose and not try to make a profit out of it. But that's just me I guess.
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Ooh thats bad i had a courier years ago about to deliver an expensive Nokia phone. Turns out someone stole it at the depot. I had to show them actual reciept my actual proof to claim not just something showing the price. Thats bad luck that.
Phone?? What phone?? |
golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
PM |
On 2009-03-18 17:01:15, blerk wrote:
Lets hope RM doesn't find this thread. Personally I think you should just claim back what you lose and not try to make a profit out of it. But that's just me I guess.
I'm a student though lol im strapped for cash as it is and im not too worried they cant find my real name i hope i guess ill just claim the £320 then |
blerk
Joined: Jun 12, 2008
Posts: > 500
From: London, UK
PM |
Shoot for the stars mate, just saying that I would just claim back what I've lost 
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golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
PM |
On 2009-03-18 17:29:43, blerk wrote:
Shoot for the stars mate, just saying that I would just claim back what I've lost
guess my family will guide me or encourage me to do the best thing ill find out soon |
dougproctor
Joined: Jan 07, 2004
Posts: > 500
From: Gosport, UK
PM |
From RM's website: You can also claim compensation for loss or damage in writing within 12 months of posting, as long as you include your proof of purchase receipt.
Everything seems to point at proof of purchase required'
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golemsmate
Joined: Nov 09, 2007
Posts: 442
From: United Kingdom
PM |
"Inside the package i sent my phone for repair was the proof of purchase so i dont have it" i have included so i my dad just attached 3 different places it can be bought from for £399
going to hand it in soon and i will be sure to post up my reply on here |
gaming_guy
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM |
On 2009-03-18 19:42:41, golemsmate wrote:
"Inside the package i sent my phone for repair was the proof of purchase so i dont have it" i have included so i my dad just attached 3 different places it can be bought from for £399
going to hand it in soon and i will be sure to post up my reply on here
i'm sure a paypal/bank statement should do for the proof of purchase for the phone
K700i > K750i > K810i (current phone)
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Posted: 2009-03-18 16:02
