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o2 wont give out pac |
Daedalus85
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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I didn't mean Watchdog wouldn't take it seriously, I meant O2 wouldn't take that kind of threat seriously, why would they?
And as for being 'lied to', I wouldn't have said that, I think it just depends on who you get and how well they listened to their training. We're all human and we're all different, and we all make mistakes. I'm constantly going around correcting my colleagues because they think what they're saying it correct.
My opinions on this forum are that of my own and not of the company I work for. |
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gabbyevs
Joined: Sep 12, 2004
Posts: 351
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i apologise if i offended you obviously some people are trained differently and im sure you do your job well
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
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But at the same time Watchdog would not really take it seriously as its simply not really a major issue? If the network sends it in the post and has a policy not to give it out over the phone then they are hardly doing anything wrong now are they?
Phone?? What phone?? |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
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On 2009-01-14 21:06:19, gabbyevs wrote:
hi miss
how are you?
you i wouldnt be surprised if they happen to not do it on purpose if you know wot i mean
Hi Gabby
Im great thanks will be after the 16th anyway 
btw all this happened to me 16mths ago I was completely stressed trying to leave o2 and yep I rec this advisor did it on purpose to get me to stay,
when I rang them back 48hrs later the guy didn't seem very happy at the first advisor maybe she got the sack who knows lol |
pmerryman
Joined: Jun 02, 2004
Posts: > 500
From: Oldham,Uk
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Did you manage to get the pac over the phone?
One Day, Men Will Look Back And Say I Gave Birth To The 20th Century. You have to have a piss in the sea, its the law. The A-Z of Trusted Traders[img]http://a-zott.com/images/A-Z |
gabbyevs
Joined: Sep 12, 2004
Posts: 351
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hi
sorry have been away-non never managed to get it over the phone nor did i receive a text which they said i definitely would-it did come in the post thank god but im still waiting for my number to be switched over which should happen later on |
pmerryman
Joined: Jun 02, 2004
Posts: > 500
From: Oldham,Uk
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As long as you got it. Seems like its hit and miss with who you speak to on the phone.
One Day, Men Will Look Back And Say I Gave Birth To The 20th Century. You have to have a piss in the sea, its the law. The A-Z of Trusted Traders[img]http://a-zott.com/images/A-Z |
gabbyevs
Joined: Sep 12, 2004
Posts: 351
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yep got there in the end even if it took a bit longer than expected! |
lukechris
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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On 2009-01-14 21:58:53, Daedalus85 wrote:
On 2009-01-14 17:34:02, lukechris wrote:
O2 texted me mine, btw, if they wont give it you, say watchdog
Oh please, do you really think anyone cares if you say that? Boo-bloody-hoo if Watchdog do a report, the staff on the phone will most likely snigger that your dumb enough to think that will some how scare them...
I know what you mean, although, I said Trading Standards and that did the trick
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Daedalus85
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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LOL, if people say 'Trading Standards' to me, I tend to start giggling, it's like the most empty threat possible in retail.
My opinions on this forum are that of my own and not of the company I work for. |
lukechris
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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On 2009-01-21 19:22:36, Daedalus85 wrote:
LOL, if people say 'Trading Standards' to me, I tend to start giggling, it's like the most empty threat possible in retail.
I know what you mean, but it worked for me, that's all i'm saying. I'm a happy O2 customer anyway 
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Posted: 2009-01-14 23:11
