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o2 wont give out pac |
gabbyevs
Joined: Sep 12, 2004
Posts: 351
PM |
well over the phone they wont
finally sorted uot a new contract with someone else and phoned o2 for my pac-i was prepared for the old sales pitch just said i want a phone u havent got-ok he said reluctantly
i said can i have my code-he says yes i'll email the relevant dept and they'll send it to u in 2 days
i say so i cant have it now-no he says we dont do it like that-i said well you do because my sister phoned up and got hers last week(which she did as i heard her)-no well she couldnt have as we dont do it like that
i said fine wotever u say he said ok be with you in 2 or 3 days!
is he jsut trying to fob me off hoping i'll stay?
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pmerryman
Joined: Jun 02, 2004
Posts: > 500
From: Oldham,Uk
PM |
All the Pac codes I have had, have come through the post and never over the phone.
One Day, Men Will Look Back And Say I Gave Birth To The 20th Century. You have to have a piss in the sea, its the law. The A-Z of Trusted Traders[img]http://a-zott.com/images/A-Z |
gabbyevs
Joined: Sep 12, 2004
Posts: 351
PM |
ok thanks-maybe my sister was just lucky then
i do recall a couple of years ago i also got mine over the phone
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masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
PM |
t-mobile give them over the phone if you ask. I have had 2 from them in recent months and also a couple of colleagues as well.
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gabbyevs
Joined: Sep 12, 2004
Posts: 351
PM |
i might jsut phone them back then and try and get it-i am going away friday so it would be good to sort it out before i go or i'll be using a temp number while im away
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Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Well O2 did with me as well as send via post. |
lukechris
Joined: Dec 30, 2007
Posts: > 500
From: Preston, UK
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O2 texted me mine, btw, if they wont give it you, say watchdog
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babianfarthez
Joined: Feb 25, 2003
Posts: 34
PM |
Orange sent my wifes through the post, that was this week. |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Actually thinking back O2 did the same for my brother when he left and went Orange. Cos it was Christmas and sure to be a delay they sent it him via text. Normally the data protection act stops them doing this and only via post. Oh well.
Phone?? What phone?? |
haynesycop
Joined: Mar 10, 2004
Posts: > 500
PM |
I got one over the phone but only because i was persistent, t-mobile also did without any problems at all.
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Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
02 said they'd text mine out within 48hrs but it never arrived so I rang them and they gave it over the phone. The advisor who I spoke with on first account done a balls-up apparentley. |
gabbyevs
Joined: Sep 12, 2004
Posts: 351
PM |
hi miss
how are you?
you i wouldnt be surprised if they happen to not do it on purpose if you know wot i mean
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Daedalus85
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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On 2009-01-14 17:34:02, lukechris wrote:
O2 texted me mine, btw, if they wont give it you, say watchdog
Oh please, do you really think anyone cares if you say that? Boo-bloody-hoo if Watchdog do a report, the staff on the phone will most likely snigger that your dumb enough to think that will some how scare them...
My opinions on this forum are that of my own and not of the company I work for. |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Actually yes your right Watchdog would not take it seriously as its not really a big deal. Also the data protection act covers them so they have both legs to stand on. O2 dont have to give it you over the phone. Watchdog take on more serious problems than that. |
gabbyevs
Joined: Sep 12, 2004
Posts: 351
PM |
no i wouldnt go to wathdog over it its just that i felt i was being lied to when my sister got her pac last week from o2 instantly
maybe she got through to someone higher up or something
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Posted: 2009-01-14 10:47
