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New O2 Data Tariffs |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
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Phoning them would be a case of them telling me to bog off they just don' seem motivated to help you out over the phone half the time, lastime I rang up the guy told me he'd pass me thru to retentions line and all I said was I was thinking of paying my contract of early and he seemed eager to pass me thru lol
ive had a email of 02 regarding my bill before and they've told me I can pay it off in installments however I didn't like this persons attitude basically seemed like sod off really!
I will do a more dramatic email and see how it goes if nothing i'll send a letter to there headquaters 
An "Apple" a day keeps the Doctor at Bay! |
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alanjrobertson
Joined: Mar 07, 2004
Posts: 96
From: UK
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Full data T&Cs now online at http://shop.o2.co.uk/boltonTerms?boltonId=6021 ...
Bolt On Terms and Conditions
Generic data terms and conditions
Data usage is measured in kilobytes (KB). 1MB = 1024 Kilobytes (KB), 1024 MB = 1 Gigabyte (GB)
Data usage is rounded to the nearest kilobyte on a daily basis and charges are rounded up to the nearest 1p.
You are billed for the amount of data that travels over the data network. Please note that your bill may include charges for re-sent data packets and packets added to control the flow of data over the network.
You will lose any inclusive data allowance previously included as part of your O2 voice tariff when you add on a data tariff.
The Charges set out within this Charges Schedule do not incorporate data roaming rates which are set out here Data roaming charges
To access O2’s data services your mobile device must be data compatible and enabled.
All prices shown are for payment by Direct Debit - a different rate may apply if paying by another method.
Access to data services is subject to network coverage.
Connection to a data tariff is subject to status and credit checking.
The Minimum Period is 1 month if a data tariff or Bolt On is added to a voice tariff.
O2 Web Bolt On
The monthly subscription package for the O2 Web Bolt On can only be added to a consumer voice tariff and allows you unlimited use of O2’s 3G/GPRS Mobile Data Services for Permitted Uses only.
Permitted Uses of O2 Web Bolt On are uses of your SIM Card within a handheld mobile device for the purposes of Internet Browsing and email (excluding BlackBerry® email) only.
Any other use of the O2 Web Bolt On will not be a Permitted Use, including but not limited to:
Use of the O2 Web Bolt On with Data Cards or Modems;
* Instant Messaging,
* IP Telephony,
* Point 2 Point file sharing and file transfer,
* VoIP (e.g. Skype™),
* Video and TV streaming,
* Slingboxes; and
* Use in conjunction with routers.
O2 reserves the right to suggest an upgrade to the O2 Web Max tariff or to withdraw the O2 Web Bolt On from you at any time if O2 reasonably suspects you of using the service for uses other than the Permitted Uses or abuse of the service, including using an atypical volume of data as compared to normal users of the O2 Web Bolt On, which will normally be less than 200MB of usage within a one month bill cycle (termed “fair usage”).
O2 will contact you before O2 Web Bolt On is withdrawn or upgraded. If for any reason contact is not possible then O2 may temporarily bar the service until contact can be made. In the event that O2 withdraws the O2 Web Bolt On, O2 is not obliged to offer any alternative replacement service. If O2 determines that you may upgrade to an alternative tariff which is more appropriate for your requirements then, if you consent, O2 will transfer you to the alternative service as soon as is reasonably practicable after you advise O2 that this is what you wish to do.
In these terms the expression “you” shall mean the Customer, and your shall be interpreted accordingly.
O2 Web Max
The O2 Web Max tariff can be added to an O2 consumer voice tariff and allows you unlimited use of O2’s 3G/GPRS Mobile Data Services for Permitted Uses only. Permitted Uses of O2 Web Max are use of your SIM Card within a handheld mobile device for Internet Browsing and email (excludes BlackBerry® email) and use with a Data Card or Modem.
Any other use of the O2 Web Max tariff will not be a Permitted Use, including but not limited to:
* Instant Messaging,
* IP Telephony,
* VoIP (e.g. Skype™),
* Video and TV streaming; and
* Slingboxes.
O2 reserves the right to withdraw the O2 Web Max tariff from you at any time if O2 reasonably suspects you of using the service for uses other than the Permitted Uses or abuse of the service, including using an atypical volume of data as compared to normal users of the O2 Web Max tariff, which will normally be less than 3GB of usage within a one month bill cycle (termed “fair usage”).
O2 will contact you before O2 Web Max is withdrawn or upgraded. If for any reason contact is not possible then O2 may temporarily bar the service until contact can be made. In the event that O2 withdraws the O2 Web Max tariff, O2 is not obliged to offer any alternative replacement service. If O2 determines that you may upgrade to an alternative tariff which is more appropriate for your requirements then, if you consent, O2 will transfer you to the alternative service as soon as is reasonably practicable after you advise O2 that this is what you wish to do.
In these terms the expression “you” shall mean the Customer, and your shall be interpreted accordingly.
Pricing seems better than Voda/Orange but T-Mobile are still cheaper and with less restrictive usage (esp. being able to access Slingboxes, etc. on WnW Plus).
Cheers
Alan |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
3 are cheaper then T-Mobile though
An "Apple" a day keeps the Doctor at Bay! |
kai_
Joined: Sep 30, 2006
Posts: 1
PM |
Someone please explain all this to me as I am in the midst of a contract renewal with O2 and I'm interested in getting some kind of data plan. I'm thinking about the £7.50 200Mb 'unlimited' data bolt-on mainly.
After scanning the T&C's (posted above), I'm led to believe that my nice shiny new phone will only be allowed to browse using WAP?!
Use of the O2 Web Bolt On with Data Cards or Modems;
* Instant Messaging,
* IP Telephony,
* Point 2 Point file sharing and file transfer,
* VoIP (e.g. Skype™),
* Video and TV streaming,
* Slingboxes; and
* Use in conjunction with routers.
If I'm right, then the 200Mb limit is beginning to make some kind of sense as anyone would struggle to break that limit just by browsing WAP sites. Or are we allowed to browse on full-fledged internet sites too?
What I'm looking to do is to mainly use MSN Messenger and probably VOIP. I guess that O2 would not be the provider for me at all then in that case?
What are my options - is it only 3 and T-Mobile that will mkae this viable?
Thanks in advance.
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alanjrobertson
Joined: Mar 07, 2004
Posts: 96
From: UK
PM |
On 2007-10-06 02:36:21, miss uk wrote:
3 are cheaper then T-Mobile though
Yes, they are cheaper however they don't allow streaming video - they want you to buy their X-Series for this. As I'd like to use a Slingbox on my laptop T-Mobile seem to be less restrictive. It also seems that to use the web on your laptop with 3 you need to get the USB data modem and are not allowed to use your phone as a modem (although I'm not 100% certain of this).
Cheers
Alan |
alanjrobertson
Joined: Mar 07, 2004
Posts: 96
From: UK
PM |
On 2007-10-06 09:17:27, kai_ wrote:
What I'm looking to do is to mainly use MSN Messenger and probably VOIP. I guess that O2 would not be the provider for me at all then in that case? Yep, O2 are certainly pretty restrictive in what they allow you to do - quite disappointing given their low data cap. T-Mobile WnW Plus (£12.50/mo, 3GB cap) allows you to send/receive whatever you want apart from VOIP - for this you need the Max package. I'm not sure quite how strict they are about enforcing the rules, perhaps occasional VOIP usage wouldn't fall foul of the rules but I'm not certain.
3's pricing is certainly quite appealing (they allow Skype usage as standard and it can be used abroad on other 3 networks). At present I find it diffcult from their site to find much about adding it on to an existing mobile contract as it mostly seems to be setup for use with their USB data modems. However looking in 1the 'got a question' bit of the broadband page does reveal that £10/mo 1Gb and £15/mo 3Gb options are available as add-ons for mobiles (the casual and 7gb max are USB-only). Unfortunately when selecting a phone from their shop it only lets you add the unlimited browsing £5/month plan but this certainly doesn't let you use the phone for modem access. If you go the other way round and select mobile broadband then try to change from the USB data modem to a phone it doesn't allow that either. Presumably once you've got the phone you can call them up to get it added on but it's a bit annoying not to be able to do it up front.
I'm also not sure whether their mobile broadband options allow video streaming or not - the T&Cs don't seem to list any restrictions, which is great but it'd be nice to see confirmation of this!
The list of compatible phones at present is Nokia 6120, Nokia N95, LG Chocolate U830, LG Shine U970, Motorola RAZR V3xx. Presumably the K850i will be added to this list once released on Three as it is also HSDPA compliant.
Has anyone successfully added the mobile b/band option to their 3 phone? At present I'm more tempted by T-Mobile's WnW Plus (£12.50/mo, allows everything except VOIP, 3Gb cap) although some of the deals available on 3 for voice/text are quite good and the roaming to other 3 networks abroad is a nice touch.
Cheers
Alan |
alanjrobertson
Joined: Mar 07, 2004
Posts: 96
From: UK
PM |
Have searched further and now found the Three offering at their add-ons page - it just doesn't seem to offer it when you are initially selecting a phone and add-ons in the shop.
For info I've also been collating the current data tariffs in the UK and thought they might be of interest to people...
O2
Costs
- £7.50/mo for 200MB O2 Web Bolt On - modem access NOT permitted
- £30/mo for 3GB O2 Web Max Bolt On - modem access permitted
Restrictions
- O2 Web Bolt On - Instant Messaging, IP Telephony, Point 2 Point file sharing and file transfer, VoIP (e.g. Skype™), Video and TV streaming, Slingboxes; and Use in conjunction with routers not allowed
- O2 Web Max Bolt On - Instant Messaging, IP Telephony, VoIP (e.g. Skype™), Video and TV streaming; and Slingboxes not allowed
Vodafone
Costs
- £7.50/mo for 120MB - modem access permitted
Restrictions
- No obvious restrictions but £2/MB over monthly limit.
Orange
(very difficult to find information - eventually found at http://www1.orange.co.uk/entertainment/OrangeWorld/terms.php)
Costs
- £8/mo for Orange World Monthly Access - 30MB of anytime access - no mention re. data modem access in T&Cs (cf. off-peak access) so appears to be permitted.
- £5/mo for Orange World Off-Peak Access - 1GB of evening/weekend browsing - modem access NOT permitted
Restrictions
- common to both plans: not to be used for other activities such, non-Orange internet based streaming services, voice or video over the internet, instant messaging, peer to peer file sharing, non-Orange internet based video
T-Mobile
Costs
- Web'n'Walk - £7.50/mo for 1GB - modem access NOT permitted
- Web'n'Walk Plus - £12.50/mo for 3GB - modem access permitted
- Web'n'Walk Max - £22.50/mo for 10GB - modem access permitted
Restrictions
- WnW - peer to peer file sharing, internet phone calls or instant messaging not allowed
- WnW Plus - internet phone calls not allowed
- WnW Max - no restrictions
Three
Costs
- Internet 10 - £2.50/mo for 10MB data - modem access NOT permitted
- Internet Max Add-On - £5/mo for 1GB data - modem access NOT permitted
- Broadband Lite Add-On - £10/mo for 1GB data - modem access permitted
- Broadband Plus Add-On - £15/mo for 3GB data - modem access permitted
Restrictions
- I've searched over the site and even the T&Cs at http://www.three.co.uk/personal/help_support_/terms_conditions.omp?cid=1187800248881 don't seem to mention any services that are blocked - would be very interested to hear people's views.
Cheers
Alan |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
On 2007-10-06 12:56:13, alanjrobertson wrote:
On 2007-10-06 02:36:21, miss uk wrote:
3 are cheaper then T-Mobile though
Yes, they are cheaper however they don't allow streaming video - they want you to buy their X-Series for this. As I'd like to use a Slingbox on my laptop T-Mobile seem to be less restrictive. It also seems that to use the web on your laptop with 3 you need to get the USB data modem and are not allowed to use your phone as a modem (although I'm not 100% certain of this).
Cheers
Alan
Still if you wanna just go browsing then 3 are pretty good still 
02 actually send you a warning text when your running low on the 200MB don't they is this correct???
An "Apple" a day keeps the Doctor at Bay! |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
has anyone took this new bolt on yet?
have you gone over the 200MB and can you confirm you get the warning text?
An "Apple" a day keeps the Doctor at Bay! |
Daedalus85
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
PM, WWW
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Best bet is ring CS and ask about it, because I'm not sure.
My opinions on this forum are that of my own and not of the company I work for. |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
i'll ring emm next month lol
An "Apple" a day keeps the Doctor at Bay! |
thami
Joined: Feb 08, 2005
Posts: 169
From: UK
PM |
i just got a huge bill for using gprs or o2 3G.I only used about 1000 some thing kilobytes on o2 active. I now have a huge bill and i mean huge. |
Miss UK
Joined: Jan 11, 2003
Posts: > 500
PM |
I had a big bill September for £60 I wasn't happy how much is yours?
you have asked them for the 200MB Bolt on haven't you?
An "Apple" a day keeps the Doctor at Bay! |
thami
Joined: Feb 08, 2005
Posts: 169
From: UK
PM |
same here £60 and some pennys. yeh i have known about these boltons for some time, I think they are rubish. |
Daedalus85
Joined: Apr 23, 2007
Posts: > 500
From: Suffolk, UK
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Right, so you've just paid a £60 phone bill thats mainly data and you think the data bolt ons, that will reduce that are rubbish, yep, perfect logic...
My opinions on this forum are that of my own and not of the company I work for. |
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Posted: 2007-09-17 02:11
