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Author K800i 3G Issues (Telstra AU)
>500
Vivaz Black
Joined: Jan 24, 2006
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Posted: 2006-08-14 11:51
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regarding the mms, i sent a couple to someone and they did not get them. Im on telstra, they are optus. They also sent me something, but i received something totally differnt! what firmware should i flash too for it to work properly jasond?

cheers
jasond
T65 blue
Joined: Dec 31, 2005
Posts: 408
From: Australia
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Posted: 2006-08-14 13:13
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Hm, I forget whether it should be Europe_1 or Europe_3?

Both I'm sure would be fine, one of them is Australian (with mandatory shutter sound), the other English with suppressed shutter when in silent.

I know from experience that I changed my K750i over to the EU firmware and had no problems with MMS or otherwise on Telstra, but am unsure if this would still be the case with the K800.

I'm sure there would be others here able to be more definitive then I.

You could always try putting in a call to SE Australia and getting their thoughts on it? Just say you bought the K800 when you were over in Hong Kong, and want to know of any shortcomings when used on an Australian network? Maybe you can find out which Europe firmware to flash/not flash (for shutter sound reasons) The number is on their site.
T65> K700i> K750i> K800i> Mars.
reeza
K800 Black
Joined: Nov 19, 2002
Posts: 58
From: Australia
PM, WWW
Posted: 2006-08-14 13:39
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Hi Guys,

Besides the wrong portal for 3G MMS and every other feature is working 100% fine, every MMS has gone through with out a problem, also I've found some media streaming on Bigpond Wireless and even the streaming is working fine.

But the firmware update your talking about may help, I guess all we can do is just sit tight till the next firmware update and see.

What are your firmware versions just out of curiosity?

R1CB001

prgCXC1250214_CHINA_WI AR1CB001

I'm guessing the one your talking about has _EU rather then CHINA, is that correct? And would this be changed with the WOTANSERVER?

jasond
T65 blue
Joined: Dec 31, 2005
Posts: 408
From: Australia
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Posted: 2006-08-14 14:02
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Yeah, Wotanserver or Da Vinci. I've only ever used Da Vinci so can't really comment on Wotanserver.

You don't have to wait for a new firmware to upgrade, but it does make sense in my mind if there could be one just around the corner. It'll save reloading all your settings all over again, as I mentioned in my PM to you, it will reset the phone, so make sure everything is backed up, and also take out the M2 before you do the update as well!

And yes, I would expect CHINA to be replaced with EU. It seems odd that we are each experiencing different problems, possibly to do with 3G vs 2G (my phone). Cheers.
T65> K700i> K750i> K800i> Mars.
>500
Vivaz Black
Joined: Jan 24, 2006
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Posted: 2006-08-15 11:12
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i changed my w810i from hk firmware to eu2..... think everything worked well, though icant remember if the mms worked or not
jasond
T65 blue
Joined: Dec 31, 2005
Posts: 408
From: Australia
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Posted: 2006-08-16 03:37
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Did you do that just recently? Or is this eomthing you did to your W810 a while back?

Just curious to know if someone mentioned this was the thing to do a while back, as it would confirm that it's exactly what needs to be done to the K800 - although I'm already pretty sure this is the case.
T65> K700i> K750i> K800i> Mars.
>500
Vivaz Black
Joined: Jan 24, 2006
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Posted: 2006-08-16 11:29
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did this probable bout 3months ago...maybe more...maybe less
reeza
K800 Black
Joined: Nov 19, 2002
Posts: 58
From: Australia
PM, WWW
Posted: 2006-08-22 11:55
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Oh well, giving it a shot, running the K800 on Wotanserver now as we speak. Fingers crossed, will let you know how I go....

Geee, it takes a while for it to download from the server....
reeza
K800 Black
Joined: Nov 19, 2002
Posts: 58
From: Australia
PM, WWW
Posted: 2006-08-23 02:43
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Done, but not done.

I've change the firmware using the Wotanserver server. It auto detected to use R1CF001 Generic Australia [Europe 2] which I used.

The update worked fine, and now reports R1CF001 prgCXC1250210_GENERIC_WI R1CF001

But Big Pond's 3G portal is still not redirecting me from the 2G portal, which was the purpose of the exercise. But I can access a little more content as it's detecting my phone as a K800i.

At this point I may ring Telstra again and see if they can help me try and work it out, but I believe it may be the case I may require a Telstra firmware, Like our "3" brothers who have the HUTCHINSON firmware.

Cheers,

rEEzA
Daisun
K800 Black
Joined: Oct 25, 2004
Posts: 127
From: Australia
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Posted: 2006-08-23 02:53
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I bought my k800i from ebay unbranded and can access three content with no problems. All i had to do was enter all the correct settings for MMS, Internet and Email and off i went. I did not need the three firmware. But maybe telstras different...
reeza
K800 Black
Joined: Nov 19, 2002
Posts: 58
From: Australia
PM, WWW
Posted: 2006-08-23 04:03
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Thanks for the info Daisun.

I'll keep that in mind. Maybe I need this so called "Bigpond Menu" thingy installed?
Daisun
K800 Black
Joined: Oct 25, 2004
Posts: 127
From: Australia
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Posted: 2006-08-23 04:13
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Well i just checked on the telstra website and it doesn't show that the k800i is out yet, but three on the other hand are selling this handset. My suggestion to u would be to either call telstra or just wait until it comes out and then find someone who has a k800i from telstra and compare the settings.

I really doubt that you need a specific firmware to access their 3G website it would seem to be too much of a hassle for telstra to do this when they can just simply do what three have done and just enter their settings.
reeza
K800 Black
Joined: Nov 19, 2002
Posts: 58
From: Australia
PM, WWW
Posted: 2006-08-23 05:43
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I know Crazy Johns is selling them, and I believe Telstra Shops (not Telstra online) are also selling them, so I guess it's just a case of finding some one with one.

But I did visit the Telstra configure page for the settings, and the K800i is listed and it sent the settings to my phone.

http://configure.telstra.com.au/

I wonder if it's an account problem as I moved from a GSM account to a 3G account.
Daisun
K800 Black
Joined: Oct 25, 2004
Posts: 127
From: Australia
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Posted: 2006-08-23 06:40
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Well if they sent u the settings it should all work then... I think its time to give telstra a call
reeza
K800 Black
Joined: Nov 19, 2002
Posts: 58
From: Australia
PM, WWW
Posted: 2006-09-12 13:22
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UPDATE

Hi Guys,

Well after trying everything to get this to work including firmware update with no luck. IT'S WORKING!

For no reason at all, the 3G portal started working today. So must of been a Telstra issue with the K800i.

Anyway happy to report, that I now can't fault the K800i on the Telstra network

Cheers,

rEEzA
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