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K800i 3G Issues (Telstra AU) |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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Hi Guys & Girls.
I've purchased a SE K800i and have upgraded my sim and account to 3G with Telstra. The phone is working fine on there 3G network except this one problem. With all the correct settings on my side and on Telstra's side every time I try to access WAP it loads up the old 2.5G portal instead of the 3G portal (Bigpond Mobile Internet)
As Telstra don't currently have the K800i it's hard to get too much support form them. Has anyone here got a K800i on Telstra and is able to access the 3G portal?
I've tried my sim in my friends phone (Moto V3x) and the 3G portal loads fine, so I'm left to believe that it's not my account with Telstra stopping me. Looks like either there is something I'm missing or Telstra's 3G portal doesn't detect the K800i as 3G and redirects to the 2.5G.
Cheers,
rEEzA
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lovewalrus
Joined: Dec 22, 2002
Posts: 480
From: LoveWalrus
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Sounds like there special 3G portal has a IMEI recognition system running-meaning if you phone's IMEI range isn't on there database, you don't get access!
This message was posted from a WAP device |
jasond
Joined: Dec 31, 2005
Posts: 408
From: Australia
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Fingers crossed when the phone is officaly supported this issue clears itself up.
This will be my exact phone+network combo in the coming weeks so I'm behind you all the way!
How did you end up getting the phone?
Currently only 3 and Voda have their crap branded versions. Crazy John's & Telstra keep giving me the run-around saying 'only one more week.'
In the end I called the Crazy John's warehouse direct (last week) who said the phone had been ordered by Telstra and would give it only a few more days to arrive.
T65> K700i> K750i> K800i> Mars. |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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I got an HK import at a local shop in Melbourne. So it's unbranded and generic firmware and a hell of a lot cheaper then Telstra would do it for (just guessing based on past Telstra sales)
The phone is fantastic and works well with Telstra, it's just the internet browsing portal problem. I guess it's not a problem if you don't want the Telstra streaming media stuff and normal surfing is at top speed for anything else.
But I'll keep trying to work out why it's not working.
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Bob Adams
Joined: Apr 19, 2006
Posts: 13
From: Australia
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Hi all,
a little bit off topic but I was in the market for a K800 but after a lot of fobbing off by the Telstra shops saying real soon now I went for the W810 thinking taht maybe Telstra if they are selling an EDGE phone would somehow put in an EDGE network as well???!!!! But I'm not disappointed if they dont the 810 is great. And it is set up perfectly the Bigpond works fairly well for me so I dont have any real complaints
cheers
Bob |
lovewalrus
Joined: Dec 22, 2002
Posts: 480
From: LoveWalrus
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Have you tried askin your friend if the home page web address is the same on his phone as you've inputted on your phone? On T-Mobile in the uk it's different for the web and wap browser!
This message was posted from a WAP device |
>500
Joined: Jan 24, 2006
Posts: > 500
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the phone is on the telstra website, no pics though, just specs. I too got mine from hk, ebay though, unbranded. I have telstra also, my internet is working fine, but i dont have 3g sim. as someone said above, once the phone is actually released, it should work.
Though as jasond said its being delivered in a few days, then they would have done all of their network tests etc so dont see why it shouldnt be working. Or maybe it could be a firmware prob, as you have china firmware telstras may only work properly (3g) on aust firmware, i dont know though............ |
jasond
Joined: Dec 31, 2005
Posts: 408
From: Australia
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Quote:
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On 2006-08-07 08:06:04, reeza wrote:
I got an HK import at a local shop in Melbourne.
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Does is have a flush Quickshare logo, or a Quickshare sticker?
HK build quality ok? And how do you go with warranty and service?
Apologies if off topic, but this may well be a solution to my Crazy John's problems. 
PS: You're right, the K800 on Telstra (Crazy John's) is $AU879. I would expect direct from a Telstra shop to be even more inflated.
_________________
T65> K700i> K750i> Mars.
[ This Message was edited by: jasond on 2006-08-07 09:22 ] |
>500
Joined: Jan 24, 2006
Posts: > 500
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Quote:
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On 2006-08-07 10:07:17, jasond wrote:
Quote:
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On 2006-08-07 08:06:04, reeza wrote:
I got an HK import at a local shop in Melbourne.
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Does is have a flush Quickshare logo, or a Quickshare sticker?
HK build quality ok? And how do you go with warranty and service?
Apologies if off topic, but this may well be a solution to my Crazy John's problems.
PS: You're right, the K800 on Telstra (Crazy John's) is $AU879. I would expect direct from a Telstra shop to be even more inflated.
_________________
T65> K700i> K750i> Mars.
[ This Message was edited by: jasond on 2006-08-07 09:22 ]
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i got mine from ebay, hk seller, for $730 including 1gb m2 stick.
I didnt get a manufacturers warranty, i doubt reeza would have, as its a hk version, warranty wouldnt be valid here any way. and i assume its probably cybershot logo, as both of ours are hk versions, build quality is great, same as every where else.....but just wait for reeza to confirm this for you 
[ This Message was edited by: ads1107 on 2006-08-07 09:30 ] |
jasond
Joined: Dec 31, 2005
Posts: 408
From: Australia
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Thanks ads, that's a good price to include M2.
RE: Cybershot, I was more referring to the two different facias of the K800 (one with an actual sticker of Cybershot (as per your avatar), and one with the logo seemlessly part of the screen border (seen on the SE website main page, I think).
T65> K700i> K750i> K800i> Mars. |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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I got the phone from "Trendy Trade" Port Phillip Arcade Melbourne CBD. It's has a flush Quick share logo and the build quality is fantastic, I’ve played with my mates “3” one it is the same. Except unbranded and generic firmware and Quick share logo, so it’s even better
The store will give me warranty through them for 12 months and that’s fine by me.
They also have an Ebay store too. Same phones and prices in most cases.
Heres the phone (and store) here
http://cgi.ebay.com.au/BRAND-[....]129694QQtcZphotoQQcmdZViewItem
Check all addresses and it’s correct on both phones. Also the firmware you wouldn’t think would be a problem as its the generic. Anyway we will see when Telstra release the phone (for $900 Hehe) if it starts to work or they can help with support.
But in the end of the day $555 after trade in, it was to good a deal to pass.
Cheers.
[ This Message was edited by: reeza on 2006-08-07 09:43 ] |
>500
Joined: Jan 24, 2006
Posts: > 500
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yeah cybershot logo is 'printed', NO sticker.......
was a good price, the seller organised to get an m2 for me and send it along, with no extra shipping costs, on top of what i paid for the phone inc delivery, i was charged bout 85-$90 for m2........
reeza, any updates on ur telstra problems....
[ This Message was edited by: ads1107 on 2006-08-07 09:50 ] |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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hey ads1107, got the M2 512MB from them also $75, I think there are some cheaper around the net, but after delivery fee and waiting it was easy just to walk out of the store with it.
No luck yet with Telstra 3G at this point... still searching for info. |
reeza
Joined: Nov 19, 2002
Posts: 58
From: Australia
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Update: Still no real luck, and Telstra still don't support K800i
...but if I surf to wap.telstra.com/am/bp/bp2 it brings up a different BigPond Menu, looks different and seem to be some different stuff on it.
Not sure what it is, but I may be getting closer. |
jasond
Joined: Dec 31, 2005
Posts: 408
From: Australia
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reeza,
I ended up getting my K800 from the same place as you and think I may have a solution.
I have a similar problem - still using a 2G SIM Card, but have updated all the phone settings as well as having Telstra alter the settings at their end - however I can't send MMS.
I took the time and got through to Telstra tech support who indicated that Chinese firmwares are not 100% compatible with their network when it comes to data transfer.
So I'd suggest re-flashing the phone to EU firmware and see how that goes! I personally am going to wait until a new firmware is released before I re-flash to save paying twice, as the problem isn't dire for me. Cheers!
T65> K700i> K750i> K800i> Mars. |
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Posted: 2006-08-07 03:58
