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Friggin' Dust! |
dr.david
Joined: Aug 12, 2002
Posts: 205
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Damn phone, i wonder if its worth buying a w800 instead?? I dont have dust inside yet, but i will go fu**ing mad if i end up with the same problems you got. built quality sucks really, thinking of buying a w800 but it might be the same shit quality??
[ This Message was edited by: dr.david on 2005-09-08 13:32 ] | |
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numb
Joined: Feb 07, 2005
Posts: > 500
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If you havent got dust under the screen allready I wouldent worry to much about it. The screan is sealed as opposed to what some may think, but that is no guarantee that some samples are not poorly assembled at the assembly line. Every assembly line produce some samples that are not quite up to standards, and this is also the case for some K750's or W800's
If the phone gathers dust under the screen in 3 weeks, then its most likely a poorly assembled sample, and the phone should be delivered to a servicecentre for cleaning and proper assembly or maybe even replacement if theres something wrong with the sealant.
#afov
I dont want to argue with you about how to best keep your phone.
I work with these matters every day and do have some knowledge on the subject. I tried to help a litle by giving you some general information that many people obviously either do not know or do not care for, since so many people keep their phones in their pockets, and at the same time so many of these bitch about joystickfailures, dust problems and scratches. I figured it could be usefull information once you got your dusty K750 fixed. I allways use a good quality leather beltcase myself, I have not made any curgical operations to my leg as you suggest.
You may use the information supplied as you wish, or you may bitch and moan and think Im an idiot, I really dont care.
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dr.david
Joined: Aug 12, 2002
Posts: 205
PM |
Do they have quality control at all`?
Why are they producing and shipping phones that are not quite up to standards?
[ This Message was edited by: dr.david on 2005-09-08 18:24 ] |
numb
Joined: Feb 07, 2005
Posts: > 500
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well, because, as you suggest, quality control arent allways as good as it should be. Theres no excuse for poor qualitycontrol, but its not isolated to S//E. Other manufacturers are no better.
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afov
Joined: Dec 05, 2004
Posts: 192
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Quote:
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On 2005-09-08 20:37:09, numb wrote:
well, because, as you suggest, quality control arent allways as good as it should be. Theres no excuse for poor qualitycontrol, but its not isolated to S//E. Other manufacturers are no better.
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numb
To be honest recent reports would suggest that SE are the worst when in comes to reliability etc. I would couple this with using handsets from all manufactuers and never ever having a dust problem before (as I can recall). I am not specifically knocking SE but all my experience and feedback would suggest the K750i is a shabbily built product.
IMO, if a mobile phone manufacturer releases a phone that is unable to withstand the 'ardours' of someones pocket, there is a significant failing in that product. I am happy that you have a leather case however, I do not want a leather case. I know I take a risk with dropping it etc but I will state again....a mobile phone should be able to withstand normal day to day usage....every other phone I have phoned has apart from 2 K750i's.
BTW, I have every right to moan. If you spend £250 on a much hyped and anticipated item you expect it to provide a satisfactory service to you. IMO SE have cut corners with the K750i build and it would appear to be plain 'luck' if you have a well built unit or a duffer.
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alex2751
Joined: Jul 22, 2005
Posts: 40
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I agree with a very bad finish quality of any K750 I have saw in my country. It is normal since they needed to cut expenses on something it should be even more than price now. You have to realise it is mostly compared to Nokia N90 which is way of the league. Because of hungry users they need to cut on something so people would buy it rather than some Nokia. It is not an excuse, that's the reason I have bought D750 which is a bit better in finish than K. |
alex2751
Joined: Jul 22, 2005
Posts: 40
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Just been thinking of something, if it is SE collecting so much dust it must be really static device. I have always dust on it, must be something inside really strong to collect so much. TV screen on SE? lol |
numb
Joined: Feb 07, 2005
Posts: > 500
PM |
#afov
I can fully agree with most of what you say.
Indeed it should be able to withstand normal everyday use, and you are certainly in your right to demand this. Thats also why I suggest to take it to a servicecentre to demand the problem solved.
I also agree we have seen userpolls recently indicating that S//E qualitycontrol is not amongst the very best, if its true its really a shame. I do think however that userpolls like these doesnt really give a proper picture, as these are based on useropinions and S//E users are generally known to be more demanding in terms of technology and quality and thus complaint faster, while for instance nokia users generally seem to be more forgiving of the shortcomings of their phones.
I would feel more inclined to beleive specific numbers of repairs and specific information of types of repair from servicecentres compared to marketshares.
My own experience based on my job responsibility for 1500 companymobiles and the service of those, are that our servicecentre through the years have had a significantly higher number of problems with nokia, samsung and motorolla mobiles than with S//E mobiles
So much that today we use S//E mobiles as company standard, currently approx 200 P910's, 500 K750's and 800 K700's and our repairstatistics are now an alltime low.
And personally I have never ever owned an S//E phone that ever needed service other than firmwareupdates. I still have every single one of them and all are in prime condition. I also have some nokias, motos, an alcatel and even a single phillips, amongst those non S//E phones, only the alcatel doesnt have any hardwareproblems.
Im not trying to say there are no problem phones amongst S//E phones, only that my experience doenst indicate more problems with those than with other manufacturers.
I agree we have seen diffent types of errors reported here, but dont we allways se lots of those when new models arrive, regardless of manufacturer. I see them in every manufacturer forums.
I also beleive that forums like these tend to paint a wrong picture, when new hyped models get on the market and someone experience a problem. It gets alot of attention when 10 users report a problem with something specific, but we dont hear anything from the maybe thousands of sold units that doesnt have that problem and whose users doesnt write in these forums, and in 6 months when the hype is over, a problem also gets lot less attention. This attention tends to paint a picture as if its a general fault that all or most users experience, when in fact it may be a very limited number.
Often you only need one person reporting a fault, and almost immediately you have lots of repliers worrying and roumours floating everywere.
Offcource, none of this really helps you in your current annoying situation, and I really do hope you get it fixed or replaced with a problemfree phone like I have been fortunate to have.
[ This Message was edited by: numb on 2005-09-08 22:32 ] |
max_wedge
Joined: Aug 29, 2004
Posts: > 500
From: Australia
PM, WWW
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numb, whole heartedly agree! Finally someone else not afraid to say SE are reliable. I also have found exactly what you say (although only through fixing friends phones).
check this article, it shows clearly that SE and Nokia are both above average, and almost neck in neck in quality, which disputes the findings of the recent 'Which' survey that claims SE handsets are twice as unreliable as Nokia handsets:
http://www.gizmag.com.au/go/4335/
The above survey was of 38 phone models and 12000 participants, about 5 times bigger sample than the 'which' survey. |
dr.david
Joined: Aug 12, 2002
Posts: 205
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Im so f**king tierd, its 07.49 AM, dont know what you maniacs doing up so early, waking me up again.
I found this on a reviewsite:
The K750i’s build quality is unquestionably outstanding – where it has proven to be significantly better than any of its predecessors.
Initially, all phones may seem quite sturdy and reliable for the first few weeks after they come out of the box. But after performing more of those repeated actions with the device – which can include the opening/closing of clamshells/sliders/swivels and the removal and replacing of batteries and their covers into their rightful places, this is where the “cracks” in the design begin to show themselves. And sad to say, the greater number of handsets will eventually succumb to greater wear-and-tear of such movable parts.
For the K750i, however, Sony Ericsson seems to have managed to come up with a design that minimises the possibility of such physical degradations. The battery cover is one physical element on the K750i that has yet to show signs of wearing out (through continuous removal and replacements), but easily gets worn on many of their other models (e.g. K700, Z800/V800/802SE).
And the only other movable part, the sliding lens cover, is still as solid and usable as it was on the first day that I took it out of the box (I’ve already taken more than 500-plus pictures with the camera already, where – on average – I do around 2-3 shots per open-close of the cover!)
As always, users should treat their phone will great care. Sony Ericsson has done an exemplary job with the K750i, specifically with its physical design – and it would be a shame to see any knocks or dents on any of its surfaces.
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cg171s
Joined: Oct 24, 2003
Posts: 27
From: Indonesia
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well, I must say that I never experience dust problems with all my SE phones (I owned t68i, Z600, and now k750i) apart from dust accumulating on the joystick and the ear piece.. maybe it is true it depends on how lucky you are to get a perfectly sealed phone.. but I found it unexceptable for a manufaturer to put out a sort of bad product out in the market. I'm sure SE has a quality control department.. Surely if they can make one that is sealed perfectly, they can ensure all the other phone to be like that also |
dr.david
Joined: Aug 12, 2002
Posts: 205
PM |
Quote:
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On 2005-09-09 08:07:09, cg171s wrote:
well, I must say that I never experience dust problems with all my SE phones (I owned t68i, Z600, and now k750i) apart from dust accumulating on the joystick and the ear piece.. maybe it is true it depends on how lucky you are to get a perfectly sealed phone.. but I found it unexceptable for a manufaturer to put out a sort of bad product out in the market. I'm sure SE has a quality control department.. Surely if they can make one that is sealed perfectly, they can ensure all the other phone to be like that also
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Yes, you are right... Its my fault, i havnt had it easy the last months. But i will look into this problem ASAP and i promise you guys i will not drink again during the quality control and i will be totaly clean and sober for the next stock. Wont thinking of buy any more parts from poland again. |
afov
Joined: Dec 05, 2004
Posts: 192
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Quote:
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On 2005-09-09 08:07:09, cg171s wrote:
well, I must say that I never experience dust problems with all my SE phones (I owned t68i, Z600, and now k750i) apart from dust accumulating on the joystick and the ear piece.. maybe it is true it depends on how lucky you are to get a perfectly sealed phone.. but I found it unexceptable for a manufaturer to put out a sort of bad product out in the market. I'm sure SE has a quality control department.. Surely if they can make one that is sealed perfectly, they can ensure all the other phone to be like that also
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Agreed, I have owned a 610, 630, 2 700i's and a s700i and never had a problem with dust under the screen on any of these. It may well be coincidence that I have had 2 units they have experiencied this problem however, I have to couple this with the retailer who had dust under his screen and testimony he supplied about the number of complaints.
I should also mention that when I mention dust, I am not on about loads...just the occasional small specks (no, they are not dead pixels...I know the difference). When I showed the phone to my wife it took her ages to spot it and thought I was being really anal about it. The point is, once I have spotted flaws like this, they stick out like a sore thumb to me and really annoy me....maybe it would not be an issue for some people and they wouldn't even consider it an issue. For example, my mate has a Nokia 6230i which I borrowed the other day. This was really swimming in dust, lint and fluff....I asked him why he hadn't cleaned behind the screen and he replied that he hadn't even thought about it and it didn't bother him in the least....it was just a phone to make calls on and nothing more.
In future I think I may well choose phones that have easily servicable user covers (ie xpress on etc)....this is a double edged sword however as these tend to let dust in easily but at least it's easily solved.
When I mentioned that recent reports indicate that SE had a poor reliabilty record, I was only mentioning it in light of what was published. I agree that there may well be reasons why these stats may well not show the true story but this can be said to refute any such figures.
I cannot agree with anyone who states that the K750i is a well built handset. I agree it is well designed but this is a totally different thing. Problems I experiencied aside from the dust was a number key that was so loose and ill fitting it felt like it was going to fall out, a joystick that was not correctly centered ( worked fine but still a tad annoying) and creaking constantly (in particular the top right of the key pad). I can see many, many people are enjoying the K750i with no problems or issues whatsoever....in many ways I could argue the opposite of 'numb' and say many of these people are just putting up with these issues as they know no better. As stated I now have had my money back and am now using an old handset until I decide to what to do....it is frustrating as I loved so much about the K750i but am just not willing to compromise on quality...I readily admit to being a perfectionist so maybe this handset is just never going to be right for me.
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Falcon786
Joined: Sep 09, 2005
Posts: 139
From: Vereeniging-South Africa
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i currently have a moto E1000 and the dust is terrible,plus the only way to get rid of it is to take it to vodafone!i had a problem with the joystick but yesterday it fell and it's sorted!i must say after seeing the k750 i was bit let down-i think i'll go for the w800
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dr.david
Joined: Aug 12, 2002
Posts: 205
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Why did you get let down? | |
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Access the forum with a mobile phone via esato.mobi
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Posted: 2005-09-08 14:32
