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Phone self "reboot" |
IceRAM
Joined: Sep 02, 2002
Posts: 28
From: Bucharest, Romania
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Cytech, why do you say that a should do the work? I mean, what does the Reset have to do with all the crashing.
I'm asking this from the technical point of view, since I'd be definitely glad to find out how I can prevent further resets.
10x
P.S. i've just experienced a crash on my first phone-call, after the R5A update, just about 30 mins ago... | |
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Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
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On 2002-09-02 20:28, IceRAM wrote:
Cytech, why do you say that a should do the work? I mean, what does the Reset have to do with all the crashing.
I'm asking this from the technical point of view, since I'd be definitely glad to find out how I can prevent further resets.
10x
P.S. i've just experienced a crash on my first phone-call, after the R5A update, just about 30 mins ago...
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T65 is a bit strange when it comes to software updates. Seems like the settings the user has saved in the previous software version, like WAP settings, mail settings, profiles settings etc, are causing problems with the new version, causing it to restart. This is most noticeable after update to R5A010, when entering the WAP menu it takes 2-3 minutes before you can get into the bookmarks, and when you do enter it, it's just a lot of strange symbols (most phones have this problem, but not all). |
IceRAM
Joined: Sep 02, 2002
Posts: 28
From: Bucharest, Romania
PM |
[Comment on previous post: my mobile has rebooted untill now only OUTSIDE the Wap Section]
Wow.. gues what I found on my mobile!
Call info > Call timers > Last Call > 3:00 sharp...
what should I understand? that my t65 reboots exactly after 3mins? (I haven't actually checked other "Last call time" at the previous reboots, but.. it might have been after a precise number of minutes) If the "precise number of minutes theory works.. that means there's something strange happening every minute?
What could that be.. except for... the minute reminder, appointments check.... I'm not sure if it's >minute reminder>'s problem or not.. but it should be interesting to study. Btw, I have it on... mmm... who doesn't? I'll leave it on to see wether my mobile will reboot again after a precise number of minutes.
with all of this beeing said.. I start asking myself... how can a mobile crash at a simple minute reminder?.. or.. after an exact number of minutes... what does it do to be so.. so... occupied and reboot? Not to mention the times when it reboots without doing anything to it... I simply find it rebooted.
Question: has anybody been using his/her T65 without adding any appointments, tasks or something simmilar? I'm asking this because those T65 might NEVER reboot if there's a bug in the appointments code. BTW, erricsson should implement a debugging mode on it's mobiles.. since the software it's getting complicated, and people can't understand why their mobile crash/reboot.
I would definitely appreciate any professional, constructive oppinion/sugestion. Maybe some Ericsson guy sees this reply and does a check.
[ This Message was edited by: IceRAM on 2002-09-02 20:34 ] |
IceRAM
Joined: Sep 02, 2002
Posts: 28
From: Bucharest, Romania
PM |
Quote:
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On 2002-09-02 20:37, Cytech wrote:
T65 is a bit strange when it comes to software updates. Seems like the settings the user has saved in the previous software version, like WAP settings, mail settings, profiles settings etc, are causing problems with the new version, causing it to restart. This is most noticeable after update to R5A010, when entering the WAP menu it takes 2-3 minutes before you can get into the bookmarks, and when you do enter it, it's just a lot of strange symbols (most phones have this problem, but not all).
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I've seen that after the update from R3B007 to R4A007 I've lost some connection information (my Data connection and my Wap connection) but I thought it was simply because the EPROM was completely erased, including the data section. I believed that the PhoneBook & E-mails are stored in other parts, probably they aren't and they occupy the same part in the memory, no matter what the version of the software is.
I have to mention that my mobile wasn't actually rebooting (or I can't remember that) after I bought it (I mean with R3B007) probably because the lack of memory overwrites due to updates. The only thing that astonished me was a crash when I tried to delete a PhoneBook record and I remained with the light on and the question "Are you sure do you want to delete X?" on the screen for several minutes.
After the update to R4A007 I've noticed that my data accounts were gone (but didn't really care because I've seen some changes in the types of connections.. and I thought this was meant to be). Recreated the accounts.. and used happily the mobile until it rebooted for several times one day when I tried to speak to somebody. Yesterday was the TOP.. it rebooted.. I can't count how many times. Today I upgraded the sofware to R5A010 and it rebooted AGAIN.
This last upgrade didn't affect any of my data (nor accounts, nor phonebook entries).. ah.. my only Wap bookmark was gone this time.
And.. I have to mention that I've seen in one of Cytech's posts:
"have you tested doing a master reset after it was upgraded to R5A010? that might help a bit... "
What do you mean by.. a bit?... I mean.. how much will it help? "a bit" is quite relative! I mean, it is really know that this "forget about Reset" is the main cause for reboots, or there is something else? (I say this because after what I've said in the previous post, it might be possible to be timer related reboots)
P.S. I've done a Settings Reset... quite disasterous to my mobile.. since it changed drastically to the same borring mobile I had at the beginning... Hope to fix the reboots. Don't want to reset all.. because the phonebook is absolutely BIIIG.. and quite well organised. 
[ This Message was edited by: IceRAM on 2002-09-02 21:10 ] |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
Quote:
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On 2002-09-02 21:53, IceRAM wrote:
Quote:
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On 2002-09-02 20:37, Cytech wrote:
And.. I have to mention that I've seen in one of Cytech's posts:
"have you tested doing a master reset after it was upgraded to R5A010? that might help a bit... "
What do you mean by.. a bit?... I mean.. how much will it help? "a bit" is quite relative! I mean, it is really know that this "forget about Reset" is the main cause for reboots, or there is something else? (I say this because after what I've said in the previous post, it might be possible to be timer related reboots)
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the phone restarts doesn't necessarily have to be software related...
the reset is a test to see if the restarts is caused by old settings from previous versions... I have seen some T65 that still restarts, so it's not sure a master reset resolve it completly, but it is one step ahead... |
bluet65
Joined: Aug 25, 2002
Posts: 22
From: RSA
PM |
Today it happened again! My phone rebooted by itself...it's got the latest FW now, I've done a master reset...wipe all info settings and redone it all. There must be a solution. It went on fine now for a few days, and now this. I'm planning on getting a T68i when I return from overseas...but will I see the same problems on that platform????
Owner of a 'Polar Blue' Ericsson T65 - Firmware Version R6A006 |
IceRAM
Joined: Sep 02, 2002
Posts: 28
From: Bucharest, Romania
PM |
My phone also rebooted a few times after the upgrade+master reset...
It is true thought that I've been able to talk during the weekend for about 40 minutes continuously without interruptions... but.. after the weekened.. one short call.. after less that 1 minute.. just crashed (I mean my phone rebooted).
I don't know about other  mobiles... but, as I can see on this forum, it seems most of them have rebooting problems... it's true that the t68i has a number of reboots that is close to 0.. or.. that's what i've notices from the other users' posts. |
cpuguy
Joined: Aug 03, 2002
Posts: 2
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My t68i (SW R2E006) resets itself sometimes whenever I try to send MMS. It just reboots itself for no reason at all. I have also experienced my phone reboot itself while connected to GPRS (Globe). Maybe it has something to do with GPRS, since MMS is sent via GPRS. The software may not be compatible to Globe's settings. (Btw, im using a prepaid sim card. I dont have MMS but whenever i try to send, it sometimes reboots).
Any info on phone reboots would be most welcome. |
IceRAM
Joined: Sep 02, 2002
Posts: 28
From: Bucharest, Romania
PM |
Ok.. so.. the idea is next:
my phone rebooted today after EXACTLY 4 minutes.
What did I say in one of the previous posts?
It is possible to reboot only after an exact number of minutes (& 0 secs I mean). The only reason I can find is that there probably happens something each minute (??:00).. actually not probably - it is certain - something like the minute reminder, appointments/tasks check, other checks. The result is the reboot, don't know why. The software programmers on should take a look over that code.
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IceRAM
Joined: Sep 02, 2002
Posts: 28
From: Bucharest, Romania
PM |
wow.. another software update.
But.. I'll update again.. how do I make sure if they have even looked over that part of the code. The last time there were mentioned bugs in the Wap subsytem (something I don't use), bugs that caused reboots. But what about the GENERAL talking reboots?
Could this be a technical problem related to the shipment or something. On the T65 I've bought it says "Made in Malaysia". All the T65 around here are made there.
mmm.. this question just stroke my mind.. is there a place where the users could see what are the changes in every FW upgrade? Something like... what's known about T65.. what's in development.. what's solved and in which FW? |
Cytech
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
PM |
not good to write posts at this time, should be in bed by this time...  R5A020 is for T68 and not for T65  for T65 it's still R5A010...
the information about changes in the releases are only sent out to servicepoints... so if you want to now what's new you either talk to your servicepoint (or helpdesk) or watch Esato cause it usually posted by someone in here |
IceRAM
Joined: Sep 02, 2002
Posts: 28
From: Bucharest, Romania
PM |
10x for the correction.
It's late here too.. 3:41 a.m... late isn't it. | |
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Posted: 2002-09-02 20:28
