Posted by Krubach
Hi guys,
Ok... i'm re-evaluating my opinion about my brand new K850i. I was loving it, but...
Since yesterday i'm getting the "Operation Failed" error when trying to:
- Run an app
- Run a Game
- Install an App
- Install a Game
I tried everything:
- Master Reset
- Mem. Stick format (since games were stored there)
- Master reset without Mem. Stick
And the problem persists.
First of all i think that it is stupid if a master reset doesn't really clean up all the cr@p you've done. The software/firmware should be completely restored as it was when leaving the factory.
I know many people have this problem with other phones also, and i can't seem to find an answer on how to solve this.
It must be have been a huge f***-up from someone because i guess it's Java related in all recent phones. And they still haven't solved it.
So, it's back to the store with mine and get myself a replacement.
Post you experiences here too, so others can get some info about this.
Posted by CruSifiXken
I solved this by doing a master reset WITH user content also deleted...
Posted by JK
Agh not again!!!
Its like the K800!!
Why cant they just leave it like the K750 that phone used any type of java app. No problems!
Posted by JenJenn--x3
I have that "Operation failed" problem with my w910i. Had it about 3 weeks now. Problem occured today. Except my problem is different. I don't get it for games only messages. I can't view my inbox or sent messages. I also cannot receive or send any SMS messages. This is a HUGE problem for me as I love to use my phone!
N.B Master reset didn't work for me either =|
[ This Message was edited by: JenJenn--x3 on 2007-11-20 17:36 ]
Posted by DonJuan
Whats a master reset with user data too mean? Did everyone get this after connecting it to their pc?
Posted by Krubach
I guess so.
But i also think that everybody connects the phone to a PC at a given time.
Can't really conclude that was it...
Posted by $herry
same problem as krubach..
Posted by DonJuan
yeah but if you notice you safely remove the hardware from the pc and the pc thinks its safely disconnected but the k850 is obviously not, so we disconnect it and then we lose data. Its exactly what happened with mine. When i get my replacement im not connecting it via the sony ericsson pc suite until they sort this problem out
Posted by anandman
I have this problem and have never connected it to my PC through USB, just Bluetooth. And even there, have always disconnected properly.
Posted by naveensiva
The problem can be solved by reinstalling those problamatic app or game.for that yöü should be needing the original jar file.i had problem.i too did all things.i think it mainly because some apps disturb the database for these apps/games..hence the problem.
The best thing is try reinstalling .this should work.
Check whether yöü completely download the jar file from the sites,some incomplete jar file can also cause this.
Try it and reply here.
Posted by Krubach
On 2007-11-22 11:01:49, naveensiva wrote:
The problem can be solved by reinstalling those problamatic app or game.for that yöü should be needing the original jar file.i had problem.i too did all things.i think it mainly because some apps disturb the database for these apps/games..hence the problem.
The best thing is try reinstalling .this should work.
Check whether yöü completely download the jar file from the sites,some incomplete jar file can also cause this.
Try it and reply here.
I got myself a replacement yesterday from ThePhoneHouse (Portuguese equivalent to CPW), so i can't really try that out.
But i think i tried installing something and i got the same error: "Operation Failed"
Maybe someone else could try this...
Posted by DonJuan
On 2007-11-22 11:01:49, naveensiva wrote:
The problem can be solved by reinstalling those problamatic app or game.for that yöü should be needing the original jar file.i had problem.i too did all things.i think it mainly because some apps disturb the database for these apps/games..hence the problem.
The best thing is try reinstalling .this should work.
Check whether yöü completely download the jar file from the sites,some incomplete jar file can also cause this.
Try it and reply here.
I tried this though and tried to download opera mini again and it started to download and i was like oh cool, but then when the download was complete it said operation failed, instead of it asking me where to save the file
Posted by naveensiva
First of all each app may behave differently.
Try to first delete them.if it says operation failed..then try downloading the softwares on to your computer.and put them in OTHERS folder.
And in the phone in to that folder..try installing.
This should work.
My apps and game became double when i installed chess game ...i Wasnt able to install the game.but atlast ended up doubling the apps..ie both jar and jad file showing in the folder..many worked fine.but some said operation failed.
When i deleted them it said operation failed again.i tried to master reset.didnt work...
Tried to delete those files in memory card thru pc...didnt work.i think some files are stored on to phonememory,some hidden folder,may be..this is my guess..
Surely some one here or at se-nse Should work on this major problem.
Ok try my solution.
It worked for me.
Since i tired every possible things ,i finally came to conclusion that this is the solution right now..
Please try it and reply.
Posted by Stud
Yup, I have the same issue when I try to open the games folder or the application folder. Geez :S
I did reset, hard reset (taking the battery out and putting it back in) and also the Master Reset with EVERYTHING. And still get the annoying "Operation Failed"
. I guess our only hope would be to wait for the next firmware update.
I called Sony Ericsson's Customer Service and they told me : "Right now, we are unable to tell customer when this firmware update will be available. Just keep trying to look for updates in your phone using the search for update option or by sonyericsson.com" . So, I decided to call them but to a different department, Spanish department. And this guy from Argentina answered : "Try Master Reset and if it doesn't work return it and get a new one" . And I was like
. And for the firmware update, he said : "That will be released at the middle of the next year . LOL This guy DOES have a lot of Customer Service skills, lol.
Posted by $herry
somebody do something
Posted by DonJuan
my friends just did this to his messaging
Posted by Chirantha
Well I get this stupid message on my K750... And when I click 'OK' the phone restarts... and until the faulty game is removed the phone keeps restarting at shutdown
(unable to turn off phone)... this only happens when games and stuff are in the memory card though.
Btw, you can fix it by deleting all the files in System\ams\java\db\ of the memory card.. some applications do bad things with the database files :/
[ This Message was edited by: Chirantha on 2007-11-23 23:04 ]
Posted by Memzee
This morning I turned my phone on, and it started up OK, but while searching for network it froze, so I took out the battery and put it back in again.
Now I can't access any of my message folders or send any messages. WTF!!!?
Posted by Liam
This happened to me, it was caused by the java security certificates becoming corrupt, I reflashed the phone using xs++ and then it was working again. You may have to hunt around for the firmware files make sure you back up your contacts first
NB not currnetly working on the k850, you have to use a paid tool eg davinci team at the moment.
[ This Message was edited by: Liam on 2007-11-24 11:31 ]
Posted by Memzee
I'll try updating to the latest firmware when I get home.. if that doesn't work I'll try a Master Reset.. and if that doesn't work I'll ring up O2 and see what they'll do about it.
If they're just gonna send it off to be repaired I'll take it to my local service centre myself.
No way I'm paying to fix a fault so soon after I've bought the phone.
Posted by DonJuan
this is really ridiculous that we have to go through all this hassle. I live in america and its not as easy as it is for other ppl to exhange their phones.
Posted by Loso
lol,
my games and applications had been suffering the "operation failed" curse practically from the day i got my phone.
but jst today the "operation failed" curse applied itself to the inbox and outbox etc messages.
great, i don't know whether to replace it or chuck it in the bin and use my k800.
Is replacing it the only other way to resolve this issue?????????
Posted by DonJuan
dont throw it away, try the new firmware from davinci team first, then throw it in the bin if it doesnt work
Posted by Terminatorak
I have a K850i and have had 'operation failed' on games and apps for nearly a week now. I tried the master resets a couple of times and have even updated from 029 to 037 but none of these fixed the problem. I guess i'm going to have to get a replacement, does anybody know if the replacements are a better build or not? Because they seem to be handing loads out...I heard one guy on this forum has had to return his three times already; so knowing my luck i'll get a handset with more bugs than the one I have now. That is why I am wary of returning it...
Posted by DonJuan
oh damn so that didnt work then, updating the software
Posted by strizlow800
Only full flashing the phone can solve the "operation failed" error... It used to happen once with my k800 when i was running older firmware.. SEUS cannot fix it, but flashing with XS++ works well...
Posted by Terminatorak
strizlow800,
Is there any way of fully flashing my phone for free? I know about DaVinci etc. But I don't see why I should pay for them to flash my phone when I can get a free replacement. Just wondering if there was a free way to fully flash the K850i...?
Posted by aremaboy
There's no free K850i flashing up to now.
Posted by darrengf
If you want your phone flashing for free you will have to take it back to SE to reflash for you.
R1CA029 has a Jave Script error i beleive and this is why you get opperation failed.
R1CA037 does resolve this issue, However i beleive that you have to completely reflash.
Using FOTA doesnt completely reflash and get rid of errors that are already on the phone.
Posted by Terminatorak
Hmm so if FOTA doesn't do the trick neither does SEUS. I got my O2 branded K850i from the website so I guess my best option is to send it off for a replacement then...
Posted by DJKarlos2006
I've had the operation failed relating to my messages twice since I've had the phone (6 weeks) and both times a Master Reset did the trick... Needs a flash upgrade, hopefully one that fixes this bug.
Posted by Memzee
Updating the 37 through SEUS fixed the problem.. although I lost all of the messages in my inbox.. nevermind - at least it seems to be working now!
Posted by allotrope
Hi ppl!
Well today while smsing a client i had about done about 2 messages long when suddenly the phone hung. Totally jammed and everything i pressed didn't elicit a response from the phone. I did notice that the light sensor that controls the brightness of the phone LCD did still react to the environment. Prior to that i sent about 5 or 6 mms out and about 10 sms. In the end i had to remove the battery and restarted the phone. Everything was working except now i get an operation failed when i tried sending another sms out and i couldn't access my inbox and sent messages as all stated operation failed.
DId a partial reset but that didn't help so did a reset all and it fixed the problem. Never experienced such a thing from Sony ericsson and getting quite disappointed. Hoping a firmware update will solve it. Oh yer, my firmware is R1CA029
Posted by rambo47
I recall this happening with my K790i. I couldn't open my games folder without getting the "operation failed" message. The only way to clear it up for me was to do a firmware update via DaVinci Team. I believe it was the dreaded "Eprom Corruption" And to pay for it. The second time it happened I was able to fix it for good. I bought a Nokia.
Posted by Krubach
Just noticed...
If you connect your K850i to your PC using USB using the mass storage mode you can see a "system" folder (can't remember if in the phone memory or the mem card).
Then you have a "AMS" folder where some Java related stuff is stored.
Maybe if you delete them the problem is gone, or maybe not, but it might be worth a try...
I replaced my phone so the "Operation Failed" problem is gone.
... for now...
DISCLAIMER: You are responsible for anything you try. Do not take what i said as granted.
_________________
Stop looking at me. I don't like people looking at me like that.
Fórmula1 em Português: http://www.f1portugal.com
[ This Message was edited by: Krubach on 2007-11-26 00:04 ]
Posted by DonJuan
so can someone clear something up for me?
If i change my phone to the latest software will it def stop the operation failed happening?
Posted by Terminatorak
No.
Posted by DonJuan
On 2007-11-26 20:05:54, Terminatorak wrote:
No.
actually your wrong i did it yesterday to my friends K850 and it worked, he couldnt open, his contacts, his applications, his games and the phone wouldnt even stay on for longer than 2 minutes.
After i flashed it using davinci it works fine now, everything is back to normal
Posted by Terminatorak
@DonJuan
The question was will updating definately get rid of the operation failed message. The answer to that is no, it will not definately get rid of it. It might, but not definately.
Posted by Prodigal Me
On 2007-11-26 01:03:59, Krubach wrote:
Just noticed...
If you connect your K850i to your PC using USB using the mass storage mode you can see a "system" folder (can't remember if in the phone memory or the mem card).
Then you have a "AMS" folder where some Java related stuff is stored.
Maybe if you delete them the problem is gone, or maybe not, but it might be worth a try...
I replaced my phone so the "Operation Failed" problem is gone.
... for now...
DISCLAIMER: You are responsible for anything you try. Do not take what i said as granted.
I tried this, but it didn't work. It could be possible to fix it this way though. There's a whole lot of files in System>ams (about 2-8 files for every java application or game you've installed). Some of them have the name of the app in the file name and some just have unidentifiable names (ja83a721acc64b87a7f6f75ee11de01e9822eefd2.b.$ for example). So I deleted the game files that I believed could have been corrupt or whatever, but then there's another folder (System>ams>java>db) which contains more files but they all have the nonsense filenames. I think that there's one of those for every app you install, but I can't tell which ones are for which app (because of the filenames), and I'm not about ready to delete all my games yet. I'll use that as a last resort and report back here to tell if it worked.
I'd also like to take this opportunity to say that I'm really angry with SE for allowing this glitch through. Not only that, they have next to no solutions for the problem on their website.
Posted by Prodigal Me
I just updated with SEUS, but it didn't work. Just so you all know, I got the operation failed when trying to go in the Games and Applications folders, and when trying to install a new Jar file. Sometimes when I tried to get into the games folder, operation failed message wouldn't come up, the folder just would open. I've also recently noticed that I can't open the SenseMe map/chart/thing now either.
Just now, I tried removed all the files from the System>ams folder. It did nothing. Still can't get into Games, Applications, SenseMe, nor can I install new Jar files. I'm gonna try a Master reset, soon as I back up my contacts, but I'm not feeling to confident about it.
Posted by vegetaleb
You have 2 solutions:
-Take it to SE center and let them teinstall the full FW
-Flash the Main and FS files via XS++
K850 is not supported yet by XS++ so you got only option 1!
Posted by Prodigal Me
Will they charge me to install the full firmware? By the way its a W910i, but I understand that they're similar in terms of their faults.
I tried the master reset. It did stuff all. It wouldn't wipe the M2 card, which I think is where the corrupt file is. Meanwhile I've lost all my themes, my Word list, my calendar and probably more things. I'm not to happy about all this really.
PLUS: I just redownloaded the original W910i themes from sethpo.de, BUT the Soundscape theme doesn't have the flash desktop anymore. How rubbish is that?! I really liked that theme too.
AND!!!: The Walkman player doesn't open anymore from the desktop anymore!! WHEN WILL IT END?!?!?!
Yeh but all jokes aside, I'm pissed big time. I shouldn't have to go wasting my entire morning trying to fix this crap, only to have it go more and more tits up as I go. Plus, I bought the phone off ebay. I'm not saying that it's dodge cause of that or anything, but if I go into a Telstra shop to get it fixed or replaced or anything like that they'll probably give me a hard time cause it wasn't bought there.
Actually will they? If the phone hasn't been bought there, will they repair/replace/come within 20 metres of it?
[ This Message was edited by: Prodigal Me on 2007-12-12 01:15 ]
Posted by vegetaleb
My K800 had the problem of operation failed because: it was connected in data transfer mode to my PC under Vista,then I switched off my PC forgetting to unplugg first my K800,the phone was displaying ''now it's safe to unplugg'' and freezed on it,restarted the K800 taking off the battery and tadaaaaaa ''operation failed'' on games folder!
I had to use XS++ to flash the main and fs files and worked perfectly.
Now W910 and K850 are not supported by XS++ today so as I said the uique solution is to take it to a SE center,and YES it sould be FREE OF CHARGE if you have any warranty because its a SE bug
Posted by Prodigal Me
Sweet. Well I say sweet but it still sucks hole really, doesn't it?
Thanks heaps though.
Posted by vegetaleb
I had another memory bug with the K800,after an update of the FW 50% of the themes and games were erased + on the 80mb internal memory I could use only 12mb! I took the risk to format it under DOS (setup of windows CD) as if it was a hard disk and recovered the full memory
Those bugs can happen but they are rare and come once a phone lifetime
Posted by blitz89
hi there guys!:) may i ask what XS++ and DaVinci is? and where can I get them? thanks!
Posted by Stud
Ok, I was reading all the posts on this thread. I updated to 037 and still "Operation Failed" at Games and Applications folders. Most ppl here say SEUS will NOT fix it, but XS++ WILL fix it but XS++ doesnt work with K850i yet. So, lets forget it for now. Now some ppl here say DaVinci DOES fix the Operation Failed issue. So, where can I find this DaVinci???
1-) What page????
2-) What do I have to do?????
Could you please explain me the steps ?????
@rambo47
I agree with you. You went through a lot of hassle with SE at that point. The BEST solution is to get rid of this useless brand, *Jesus, Im mad now cuz of SE. lousy *****
Posted by BRAD H
Hi, When i try to send a message it wont let me and it wont let me read my inbox it says operation failed. And it keeps saying operation failed when i click on Games or Application and it wont let me download anything it just says operation failed! Can anyone help please! Thanks!
Posted by eddie2020
my k810i have the same problem since 2month ago.... i installed many game in my phone... then now it duplicate....some game can duplicate till 4 same game and other 2.... and some dint duplicate... how to solve it? sometimes i delete it say "operation fail" and restart and sometimes it dint restart.... when i try to install the game that duplicate it will change back to 1 but when my hp restart in operation fail... it duplicate back...