Posted by Daisun
This problem only appeared today. For no apparent reason my speaker (the one dat plays the ringtones when u get a call) stopped working. I opened up my file browser and tried to play some music but nothing came out. I then tried the media player, samething. I thought it was the profiles so i changed it to the normal one with no silent, still no sound.
At first i thought it was a software problem but after fiddling with it for sometime i turned the phone around and knocked on the speaker part of the phone (the holes next to the camera lense.) To my suprise the sound returned. It seems the speaker is loose and ever since i've knocked it, the sounds now play fine.
However, i've found that if i appled force around the speaker area with my thumb the sound would stop, but as soon as i release my thumb it would continue as normal. I was wondering if anyone had experienced this problem and would any try pressing their thumb on their k800i speaker and tell me whether or not the sound stops or not (by pressing i dont mean covering the holes as to block the sound off, but just applying force to the surrounding areas). Thx in advanced
Posted by sunjivas
had you dropped your phone or had it had any knocks before it stopped working? Sounds like a lose connection, visit a sony ericsson service center or if its within 28 days of you buying it you mite be able to get a replacement. I've only had mine for a week now and no speaker problem.
Posted by Daisun
Well i've dropped it on carpet once, but that was only 60cm from the ground... Can you try pressing on or around the speaker to see if the sound stops?
Posted by DrAzEn
I have similar problem
I bought my k800i a month and a half ago and everything was great till yesterday
phone rang and I press ANSWER but nothing. my first idea was somebody is joking but then I tried to call my other phone (sx1) and NOTHING is there to hear. after few minutes I called again and press SPEAKER ON and there was sound (fom back speaker not one where is VGA lens)
since then I searched all over net but nothing is there to find
I never drop my phone
I never let that liquid came in contact with it
is it possible that this is SW mistake
my SW version is:
CXC1250210
R1CB001
060608
PLEASE if someone had any idea for helping me.............
Posted by DrAzEn
I returned it to the shop and now just waiting to hear from them
hope that the problem will be solved in a day or two.............
Posted by Daisun
My problem is different to urs. my backspeaker stopped working, but it works fine now after tapping it.
Posted by DrAzEn
i said SIMILAR not same problem.
did U open your k800i by your self or.............
Posted by Daisun
na i didn't open it, i just tapped the backspeaker with my finger and it worked again...
Posted by jcwhite_uk
Mine works ok whether i press it in or not.
This message was posted from a K800i
Posted by DrAzEn
I'm still waiting formine to come back from service.
they told me on the phone that there was nothing wrong and that speaker worked fine so I told them to keep phone for a week and test it to see will there again be same sh*t
Posted by aajj_12
Hi DrAzEn,
Even I am facing a same peculiar prob with my W800i phone... I am not able 2 hear a voice when I try 2 receive a phone directly, where as my speaker & hands free r working fine...
Can you let me know what u hav done with ur mobile set... I am getting this prob from today onwards...
Thanks in advance...
Cheers,
Aa Jj
Posted by DrAzEn
I returned my phone to the store and it was there for almost a month
speaker JUST statred working again
i checked it, they didn't repair anything (didn't even open it) and now everything is working
dono why but this is very strange............
Posted by thebigbea55
just fixed this problems... i email sony ericsson and they just ask me to update the software.. and it works..
Posted by DrAzEn
AGAIN!!!!!!!!!!!!!!!!!!
today my speaker just stopped working again!
my SW is
CXC1250210
R1CB001
060608
it is not branded and when I try to update SW just receive message
DEVICE MGMT.
SONY ERICSSON
COMMUNICATION
INTERRUPTED
what should I do now????
Help please.
Posted by DrAzEn
Your phone already has the latest software!
is message I received trying to update
Is there any other way to update SW beside this: Search for update
Posted by DrAzEn
So strange
I went to the local service and a person which works there just took a look at my phone. Knocked easily few times with finger-nail around speaker and IT WORKS AGAIN
WTF is this?
at least I can talk normaly on it again!
Posted by DrAzEn
So strange
I went to the local service and a person which works there just took a look at my phone. Knocked easily few times with finger-nail around speaker and IT WORKS AGAIN
WTF is this?
at least I can talk normaly on it again!
Posted by hanugro
| Quote: |
|
What is the ver of your current firmware/EROM? You last post is R1CB which is very old firmware. Ask the service centre to update your firmware anyway.
Posted by El_Coyote
I really doubt any kind of firmware update will help.
Its rather a bad connection on the speaker since tapping it can temporarily fix it.
tapping doesnt fix firmwares
Posted by Stellatech
if service won`t help you and you are sure its not a sw damage, you can try to open it and look if the conatcts are on the right position. If speaker is damaged--> we have also new speaker for it.
just look at my homepage or send email to me , we have many spareparts for mobile phones like lcd`s, flexcable, speakers, micros ...
Posted by fweijers
@ the guys who's speaker no longer works:
I had the same problem, after I opened my K800i. I wanted to repair the joystick for it would only move the cursor in 2 directions instead of all four ..
So I opened the phone, tinkered around with the keypad and joystick (this is working now again, thank god), but after closing up i found that the speaker was dead. I mean the speaker where you put your ear against when someone calls you
So I opened it up again, and I found that two small copper pieces which lead to the ear-speaker were bent. So I fixed that to make contact again and now everything works.
Hope this helps.
Posted by taniame
Dude, i have the exactly same problem
the earpiece/internal speaker does not work while external speaker and handsfree works fine
by tapping the phone, it will work again. LOL
On 2007-01-03 15:24:27, DrAzEn wrote:
So strange
I went to the local service and a person which works there just took a look at my phone. Knocked easily few times with finger-nail around speaker and IT WORKS AGAIN
WTF is this?
at least I can talk normaly on it again!
Posted by bernardford
any one having problem with rear speaker on sony ericsson only workin if put pressure over speaker remove rear cover of phone with a very small star head scwrew driver and get a little piece of card board and stick it just beside the speaker and put cover back on this will fix the problem as i have just done
Posted by k800earpiece
Hi.
This message is intended for those of you with a k800i, and the tempramental fault with the internal speaker (namely it cuts out and you end up making all your phone calls on the speaker phone, or squeezing / tapping / banging the case to make it work again).
I was prepared for this repair to take a couple of hours. It took a couple of minutes. (hence spare time to post this, and hopefully help someone out) All I regret is not doing the job sooner. Incidentally - I returned the phone to sony who claimed this fault was "Water Damage", and I payed for th privelidge of getting my phone back - now THATS customer service!!! This was total BS - its poor design- although I am grateful that the speaker was so accessable in the end & I didnt have to dismantle the entire phone. Anyway.. read on....
You will need:
One Torx (6 I think) screwdriver,
One phillips screwdriver.
Finger nails / flat plastic (top open case)
I brought a kit on ebay for a fiver...(this was overkill as it turned out)
Photos I've referred to are HERE:
http://www.flickr.com/photos/[....]ent=1#comment72157605043074469
1) Clear work area. Wash hands. DRY HANDS! Ground yourself if possible (I grabbed a tap immediately prior to sitting down) to avoid possible static damage to components (not really a problem, as you barely get to touch the circuit boards)
2) Remove Battery, SIM and memory card etc. (See photo 1)
3) Play about with the memory hole cover- note how the rubber flap comes through a hole in the casing (this will help later)
4) Undo the 2 Torx screws at the bottom of the phone, and the 2 Phillips in the middle.
5) Gently pry away the remaining back section of the phone around the sides with finger nails / guitar plectrum. I found the top released last - best done in a pivoting motion about the top of the phone. (plenty of videos on YTube etc. / other instructional sites with photos if you're nervous about this (I was!)
6) Undo 2 screws at top of the back of the phone (see photo 2).
7) Here's the tricky(ish) part. You need to essentially remove the electric phone bit from the front of the case by bending the sides of the case outwards such that the phone can drop free with a little persuasion. NB- As those of you who bothered with step 3 will note, it won't come completely away (As some other posts on the web suggest) as the memory card cover holds the two bits together. Again, plenty of videos / tutorials about if you search
You should now be in a position to access the back of the front case cover (see photo 3). There are two contacts sticking out here for the earpiece, which meet 2 gold square contacts on the phones PCB (circuit board). These are the source of your earpiece woes!
9) Bend these contacts back away from the casing a little bit, such that they can reach the contacts on the PCB more easily. Thats the fix! All you need to do now is reassemble. Make sure you still have all your buttons in place (I had a little difficulty because the camera button fell out) before you screw it all back together. Test all the buttons...
10) Useful tip- you can test the earpiece using the factory test menu rather than repeatedly calling your answerphone. See video on youtube:
http://www.youtube.com/watch?v=ZaKDwjuf0Iw
(thats R*LL*L*)
Bingo! Have a beer, switch back to PAYG and save a ton on overpriced contracts with your fully functional free phone...
Incidentally, I was quoted £40 by a high street shop to carry out this repair....
Posted by sabret00the
@ k800earpiece : Thanks a lot for the tute.
Posted by beikul
@k800earpiece: had to register just to say thanks for your post. Had the earpiece problem with my K800i and, following your instructions, it's now fixed and I'm very happy
Posted by exaflare23
Thank god my k800i doesnt have problems even it dropped 46 inches high on a solid tile whew!