Esato

Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > 750i - can't get the update to initiate.

Author 750i - can't get the update to initiate.
jtrascap
K750
Joined: Apr 14, 2003
Posts: 77
PM
Posted: 2005-07-25 10:34
Reply with quoteEdit/Delete This PostPrint this post
Hi all,

I have done a search but I'm clearly not finding what I need - I've a 750i with the original firmware, which I'd like to update. I've done the updating of drivers and USB web drivers and installed the Sony phone sync software, all to the last instruction.

Problem is - everything runs but when I get to the point where you have to hold the "C" key down and plug-in the phone, the PC beeps a few times and the software doesn't proceed. It just sits there. Like for an hour, if I let it. I presume I should hold the button down until it starts - unfortunately the phone just boots and start-up. It never really initializes. The Install USB Device screen never comes up anymore...it just beeps a few times.

I've turned-off the Windows firewall.
I've updated to the latest Java.
I've reinstalled the drivers.
I've tried the USB ports in the front and the back of the PC.

I'm stuck. Anyone been down this road before? If there's a thread, can they point me to it?

Thanks...
Gud
Xperia Arc Black
Joined: May 21, 2002
Posts: 207
From: Sweden
PM
Posted: 2005-07-25 10:36
Reply with quoteEdit/Delete This PostPrint this post
Have you installed the latest USB-drivers, making the phone act as a flashdrive? Otherwise the update won't work...

If not, see posts about this...
jtrascap
K750
Joined: Apr 14, 2003
Posts: 77
PM
Posted: 2005-07-25 11:01
Reply with quoteEdit/Delete This PostPrint this post
Quote:

On 2005-07-25 10:36:37, Gud wrote:
Have you installed the latest USB-drivers, making the phone act as a flashdrive? Otherwise the update won't work...



Yup - I've done my homework on that. It pops-in and mounts in My Computer as the removable disk D. The problem is likely not that.

[ This Message was edited by: jtrascap on 2005-07-25 10:08 ]
wooks63
K750
Joined: Jul 25, 2005
Posts: 1
PM
Posted: 2005-07-25 11:02
Reply with quoteEdit/Delete This PostPrint this post
I've got exactly the same problem, so will be interested to find out if anyone knows the answer.

And yes, I have got all the latest version of the software and drivers.
hqo201
T68 gold
Joined: Apr 27, 2005
Posts: 4
PM
Posted: 2005-07-25 13:16
Reply with quoteEdit/Delete This PostPrint this post
I had the same problem when updating from R1J to R1L (R1A to R1J was fine). Eventually resolved it by switching the phone off, removing the battery, re-inserting the battery and re-trying.
storm™
T68 gold
Joined: Jul 23, 2005
Posts: 12
PM
Posted: 2005-07-27 18:23
Reply with quoteEdit/Delete This PostPrint this post
same problem here...
philmots
K800 Black
Joined: Jul 24, 2005
Posts: 36
From: Harrogate, UK
PM
Posted: 2005-07-27 20:19
Reply with quoteEdit/Delete This PostPrint this post
i'll join this elite group then,, same prob here!!!
jtrascap
K750
Joined: Apr 14, 2003
Posts: 77
PM
Posted: 2005-07-27 20:52
Reply with quoteEdit/Delete This PostPrint this post
And to add insult to injury, it seems the camera isn't working anymore...**sigh**.

Slide the little door open, the camera works. Press the button, a green dot in the opt left corner and no shutter - it just jumps to the menu.

Feh. Time to go back to the stupid store...
yozey
K700
Joined: Oct 01, 2004
Posts: 21
PM
Posted: 2005-07-28 04:09
Reply with quoteEdit/Delete This PostPrint this post
Are you sure you have gotten these drivers?

http://www.sonyericsson.com/d[....]_Update_Service_USB_driver.zip
SIGHUP
W850 black
Joined: Jul 27, 2005
Posts: 132
PM
Posted: 2005-07-28 04:33
Reply with quoteEdit/Delete This PostPrint this post
Yea i went through this last night. You guys are missing that USB Flash driver. I think the link wap given above.

This message was posted from a K750

storm™
T68 gold
Joined: Jul 23, 2005
Posts: 12
PM
Posted: 2005-07-28 22:10
Reply with quoteEdit/Delete This PostPrint this post
No, When i hold C for it to get detected as a flash drive, it stays as it for 5 secconds, then boots the phone, so it gets detected as k750, and not flash, so i cannot do it :S
DOes anyone have any ideas?
philmots
K800 Black
Joined: Jul 24, 2005
Posts: 36
From: Harrogate, UK
PM
Posted: 2005-07-28 22:19
Reply with quoteEdit/Delete This PostPrint this post
soooo... how do i install this updated driver? its downloaded but thats where my knowlage ends.
jtrascap
K750
Joined: Apr 14, 2003
Posts: 77
PM
Posted: 2005-07-29 00:22
Reply with quoteEdit/Delete This PostPrint this post
Similar problem to Storm; holding the C key only boots the phone up. All the drivers have been reinstalled, and I've even been working from a fresh laptop today, just to see if it made a difference. It just never, ever begins the update process...
sorcer
K850 Blue
Joined: Jul 28, 2005
Posts: 12
From:
PM
Posted: 2005-07-29 08:39
Reply with quoteEdit/Delete This PostPrint this post
I tried to update my phone last night.. It started and when it came to 2% it suddenly failed. I didn't do anything for it to fail...
Tried to turn it on but nothing happens..
Also tried the restore function on the update site, but it can't detect the phone anymore...

Any one had any similar probs? Do I have to send it in?
sorcer
K850 Blue
Joined: Jul 28, 2005
Posts: 12
From:
PM
Posted: 2005-07-29 09:55
Reply with quoteEdit/Delete This PostPrint this post
buh .. I had to send the phone to a repair shop buh !!!!
Access the forum with a mobile phone via esato.mobi