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Forum > Sony Ericsson / Sony > General > Your operator does not approve the use of this service with this device.

Author Your operator does not approve the use of this service with this device.
MadBob
K750
Joined: May 07, 2004
Posts: 179
From: Manchester
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Posted: 2005-07-24 02:30
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This is what I get when I try out the SEUS to see if there is new firmware out, Unlocked & Unbranded K750i bought on O2 PAYG from CPW.

Quote:
Your device is not permitted to use this service

Your operator does not approve the use of this service with this device.
We look forward to assisting you again soon.
Thank you for using the Sony Ericsson Update Service!



Now does this simply mean no new firmware or that O2 won't allow me to update through SEUS?

[ This Message was edited by: MadBob on 2005-07-24 01:31 ]
KrisUK
K750
Joined: Jan 24, 2005
Posts: 216
PM
Posted: 2005-07-24 03:06
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Nope I don't think you can get O2 updates through SEUS. All branded handsets tend to be touch and go with it.
o44wen
W800
Joined: Dec 11, 2002
Posts: > 500
From: Coleraine (NI) and Dundee
PM, WWW
Posted: 2005-07-24 03:06
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I was able to use the system and i too am on o2, so has many others on this forum. Mine is a phone from o2 themselves with minimal branding so that might make a difference to having an unbranded phone

This message was posted from a K750

goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Posted: 2005-07-24 22:23
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I think :es: may be constantly shifting the goalposts as far as using its SEUS. It's getting harder and harder to get what you want from it.

This message was posted from a T610

happycheesecake
Xperia Arc Silver
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
PM
Posted: 2005-07-24 23:05
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I've got a couple of K750i's - one unbranded from Hong Kong and another from O2 online. CDA info as follows:

O2 : CDA 102338/16 R14A cxc 125953 R1L002 EUROPE_2
Unbranded : CDA 102337/101 R4A cxc 125953 R1L002 APAC_1

Maybe certain CDA's aren't allowed to update online?
(check with > * < < * < * then select Service info, then Software info.)
Cheezo
T68 gold
Joined: Apr 27, 2005
Posts: 4
PM
Posted: 2005-07-24 23:23
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Just tried to update my k750i on Virgin in the UK and got the same message.......what's going on?

Had previously been able to update but not anymore!!
Gigs
P1
Joined: Jan 19, 2004
Posts: > 500
From: The planet Snibertron!
PM, WWW
Posted: 2005-07-25 23:16
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It just means that the operator hasn't approved their version of the firmware for release on the update service.

I had some troubles with this on a K700i a lil while ago and rang about it, the operators have to sign off on there versions being released to SEUS which can cause delays.

There's always a service center if you really need to.
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