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CPW, Cancellation in writing. Why? |
joebmc
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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I wanted to end my contract with the cpw (o2) and thought it would be just a case of phoning them up and cancelling. But for some reason they need me to write them a letter and send it to them. This means they are prolonging my contract as it will take longer for them to receive my letter and respond back (meaning they will get another months fee out of me). Why cant they just do it over the phone???
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[ This Message was edited by: joebmc on 2005-07-14 17:11 ] |
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chrisbond
Joined: May 26, 2005
Posts: 8
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Same with o2 direct =)
[ This Message was edited by: chrisbond on 2005-07-14 17:19 ] |
joebmc
Joined: Jan 03, 2003
Posts: > 500
From: Kent
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Well it’s bloody annoying (pardon my French  )
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Del
Joined: Jan 11, 2003
Posts: > 500
From: Kent, UK
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Just another way for them to screw us for more money im afraid.
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jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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All Uk service providers require you to write in giving at least 30 days notice to end a contract. This is written in your contract that you signed when you first took it out. If you are going to another network then ask them for a PAC number which lets you take your old number to your new network. This you can do over the phone and it takes a couple of days.
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T68iKING
Joined: Nov 04, 2002
Posts: > 500
From: W.London
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Can you not just fax them (maybe a bit late now - 5pm...)? |
spuddle
Joined: Jun 22, 2004
Posts: 105
From: northwich
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when i wanted to cancel my contract with o2, i just emailed them saying how do i go about doing it, and then replied saying "a customer service member will contact you shortly" so i waited a week and heard nothing, so i emailed them and they said duno why no one contacted you, and my contract would end on the 17th, simple as that! |
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Posted: 2005-07-14 17:52
