Esato

Forum > Sony Ericsson / Sony > General > How to do a master reset?

Author How to do a master reset?
altemyr
X1 Silver
Joined: Jan 21, 2002
Posts: > 500
From: Stockholm, Sweden
PM
Posted: 2005-07-04 10:37
Reply with quoteEdit/Delete This PostPrint this post
I the phone's software is so jammed, that it is no longer possible to access the menus, how do you perform a master reset of the phone? Removing the battery and leaving it out a couple of hours doesn't help. The phone is an almost brand new k750.
mmoussa
K750
Joined: Jul 03, 2005
Posts: 15
PM
Posted: 2005-07-04 11:35
Reply with quoteEdit/Delete This PostPrint this post
Menu ---> Settings----> Master reset-----> Reset all.
This will turn your phone to factory settings.
Pradhika
T610
Joined: Jan 11, 2005
Posts: > 500
From: India
PM
Posted: 2005-07-04 11:41
Reply with quoteEdit/Delete This PostPrint this post
Dont you have the k750 SOP book? It shows clear steps to be followed.

This message was posted from a WAP device

Naith
W910 Black
Joined: Jun 26, 2005
Posts: 60
From: Sri Lanka
PM
Posted: 2005-07-04 12:27
Reply with quoteEdit/Delete This PostPrint this post

Before you do a master reset be aware that it resets your phone to factory settings- I saw a thread that someone had done a reset and lost his or her bookmarks and blaming to the K700i.
JK
W995 Red
Joined: Feb 24, 2005
Posts: > 500
From: S. Africa - JOZI
PM
Posted: 2005-07-04 12:31
Reply with quoteEdit/Delete This PostPrint this post
isnt there a passcode or sumthing...
Pradhika
T610
Joined: Jan 11, 2005
Posts: > 500
From: India
PM
Posted: 2005-07-04 12:37
Reply with quoteEdit/Delete This PostPrint this post
No. After resetting is completed it will ask for phone lock code if you have set one.

This message was posted from a WAP device

mmoussa
K750
Joined: Jul 03, 2005
Posts: 15
PM
Posted: 2005-07-04 15:52
Reply with quoteEdit/Delete This PostPrint this post
In order to do reset, the phone will ask for phone lock code. If you didn't change the initial one it is 0000

This is what is mentiond in the manual:

1- Settings--> the General Tab--> Master Reset.
2- Reset settings or -->Reset all.
3- Yes to continue
4- Enter the phone lock code (0000 or the new code if you have changed it) -->OK.
altemyr
X1 Silver
Joined: Jan 21, 2002
Posts: > 500
From: Stockholm, Sweden
PM
Posted: 2005-07-04 18:57
Reply with quoteEdit/Delete This PostPrint this post
Hey, nobody clearly understood what I wrote! The phone is so jammed that it isn't possible to reach any menu. Turning the phone on, it prompts for PIN code, then it displays the desktop wallpaper for about 0.5 seconds, then the display becomes white for 5 seconds, then the display gets black for 5 seconds, then the desktop reappears for 0.5 seconds, then the display becomes white, and so on forever. There is never a chance to ever press a MENU button, and even less chance to get down the menus to the reset command. I'm looking for some kind of hardware reset, like a button, or two terminals to short-circuit etc.
jcwhite_uk
Sony Xperia Z1
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
PM, WWW
Posted: 2005-07-04 19:59
Reply with quoteEdit/Delete This PostPrint this post
The best thing to do is to try an online update from the website.
Checkout my photos at My Website

"Duct tape is like the force. It has a light side, a dark side, and it holds the world together."
Naith
W910 Black
Joined: Jun 26, 2005
Posts: 60
From: Sri Lanka
PM
Posted: 2005-07-05 04:20
Reply with quoteEdit/Delete This PostPrint this post

Give it to a service center and get it done, coz with your details I dought that doing a master reset would solve the problem. There must be some java application causing the problem or it might be an unstable firmware-

So give it to a SE service center-
altemyr
X1 Silver
Joined: Jan 21, 2002
Posts: > 500
From: Stockholm, Sweden
PM
Posted: 2005-07-05 07:36
Reply with quoteEdit/Delete This PostPrint this post
It's not mine, it belongs to a friend. It has been sent to the service center via the store where it was bought. The only sad thing is that it will take approx. 3 weeks (15 working days, since it's vacation times) before it returns, according to the person who received it in the store, ElGiganten, Stockholm, Sweden. They may have the lowest price, but not the highest service level
mmoussa
K750
Joined: Jul 03, 2005
Posts: 15
PM
Posted: 2005-07-05 07:50
Reply with quoteEdit/Delete This PostPrint this post
The best solution is to do recovery on online SE Support site.
You can do that by browsing SE update service and choosing Recovery mode.
Make sure that you have installed Update Service USB driver on your PC before the recovery.

Good Luck
Access the forum with a mobile phone via esato.mobi