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K750i Dead Pixel(s) |
thedoc
Joined: Feb 25, 2004
Posts: 15
From: Vale of Beaver
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I got a K750i on saturday from CPW and have noticed that there is a dead pixel right in the middle of the screen, didn't notice this at first but now can't see past it. Does anyone know if either SE or CPW has a policy on this type of problem, I've done a search and could not find any info. The phone is better that I had hoped and has not shown any signs of bugs beyond losing the shortcut on joystick after restarting. Any help would be greatly appreciated.
Not a big problem but a bit disapointing
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etaab
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Companies expect dead pixels from time to time and so try to wangle their way out of giving you a replacement (well, Nokia do anyway, not sure about SE) and tell you its normal.
Take the phone back, and say you're not happy with it and want a replacement, and that it keeps crashing, restarting and cutting off. They should replace it.
If you just say it has a dead pixel, the shop might refuse to do anything about it.
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thedoc
Joined: Feb 25, 2004
Posts: 15
From: Vale of Beaver
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Thanks for that, I think that is probably the best option
Cheers |
Gigs
Joined: Jan 19, 2004
Posts: > 500
From: The planet Snibertron!
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No reason they shouldn't swap out a phone with a dead pixle, if the shop doesn't I'd imagine SE's service center would repair it.
They don't seem to have a problem covering it down here anyhow.
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Residentevil
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Ask them about their dead pixel policy. Many companies who sell products with LCD's have them now.
Tough times don't last, tough people do!
Free Tibet |
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Posted: 2005-06-07 21:35
