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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > K700i keeps rebooting R2AA003

Author K700i keeps rebooting R2AA003
scottkeeble
W800
Joined: Oct 28, 2004
Posts: 21
From: Wickford, Essex. UK
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Posted: 2005-06-06 08:58
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Hi.

I have the following software version on my SE K700i.

R2AA003

It is currently unlocked, but customised to Orange.

For the last 3-4 weeks, the phone reboots itself. It happens when the phone is left alone and when using; ie looking through photos. I have searched through these forums, but the fault on seems to happen on earlier software versions.

Desciption of fault:

Phone screen turns bright white
Phone reboots
PIN does not need to be entered, after reboot

Can someone advise what to do. I originally upgraded the software via the SE website, 5 mths ago and the fault has only just started.

The phone is 8mths old.

Many thanks in advance for your help
sapporobaby
J110 Cream
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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Posted: 2005-06-06 11:16
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Dude, if you REALLY searched this forum you would have seen the SUPER HUGE thread about this. You started a useless thread. The problem with the phone has already been identified by SE. Go back and do a search. Hint, search for: s700i still rebooting.
*edited on a Mac of course. Mac: There is no substitute*

N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here?
Sebby
W810 black
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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Posted: 2005-06-06 11:34
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@ sapporobaby
He was talking about the K700i!

@ scottkeeble
This sounds like a firmware problem. Take your handset to a service centre or alternatively update it online using the SEUS and that should sort it. [addsig]
sapporobaby
J110 Cream
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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Posted: 2005-06-06 11:44
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My bad. Got s700i on the brain. SE calls me almost every other day to tell me that they are working on it.

Anyway, he can try a master reset. Sometimes this will reset the memory and cause it to function properly without anything major (or minor) for that matter happening to the phone.
*edited on a Mac of course. Mac: There is no substitute*

N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here?
DCUK7
Xperia X10 Mini Black
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
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Posted: 2005-06-06 23:14
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You say you used the update service, and it was a while back? The update service has a problem that sometimes it can corrupt firmware as it flashes. I bet this is all it is. Go to a service center and get the phone flashed or use total multiserver or davinci.
Sebby
W810 black
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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Posted: 2005-06-06 23:14
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Yep, a master reset's also worth a try. Failing that, a flash should sort it. [addsig]
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