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Forum > General discussions > General > K750i from o2 on upgrade?

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Author K750i from o2 on upgrade?
chrisbond
K700
Joined: May 26, 2005
Posts: 8
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Posted: 2005-05-26 15:51
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Has anybody received there phone from o2 on upgrade yet? I was able to order it yesterday and was told they had them in stock for upgrades. Called back today and was told my order wasnt on the system. I then callback to make sure the 2nd person put it on correct and the person on the phone says "It's been put on back order we're not sending any k750i's out till friday as its not released till then".

You get different stories from all the o2 advisers really annoying the phone's been out a week and still no sign of it reaching my hands!
dreamfish
K800 Black
Joined: Jun 30, 2004
Posts: 287
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Posted: 2005-05-26 16:07
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i renewed my contract yesterday - got a tracking order off them today and on the dhl site it says they picked it up at 06:10 am - god knows when it'll arrive?!
goldenface
Sony Xperia Z3 Compact
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Posted: 2005-05-26 16:10
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I think some are truly mental and not just from O2 either.

If you ask some of them a question and they don't know the answer then instead of finding out or just saying they don't have the information, they spin you a right yarn just to save face, sending you on a right wild-goose-chase.

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[ This Message was edited by: goldenface on 2005-05-26 15:14 ]
o44wen
W800
Joined: Dec 11, 2002
Posts: > 500
From: Coleraine (NI) and Dundee
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Posted: 2005-05-26 17:08
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i got mine from o2 online yesterday, ordered on monday night.

It wasnt an upgrade thou, it was a new contract. I think there might be a difference at the moments as some people have pointed out in other threads.
Pagnell
K750
Joined: May 25, 2005
Posts: 55
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Posted: 2005-05-26 17:12
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Upgraded to a K750i on Monday afternoon at the O2 shop in Bedford. They had only just got them in but there was no problem upgrading to it and I didn't pay a penny.

[ This Message was edited by: Pagnell on 2005-05-26 16:15 ]
batesie
T66 black
Joined: Feb 13, 2004
Posts: > 500
From: London, UK
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Posted: 2005-05-26 17:13
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Bedford! a right scum hole...
suprised they had a K750i

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[ This Message was edited by: batesie on 2005-05-26 16:14 ]
Pagnell
K750
Joined: May 25, 2005
Posts: 55
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Posted: 2005-05-26 17:18
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Hmmm.....well as I don't originate in Bedford I won't take offence. However, I will say that someone from East London calling Bedford a scum hole brings to mind pots and kettles.
batesie
T66 black
Joined: Feb 13, 2004
Posts: > 500
From: London, UK
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Posted: 2005-05-26 17:22
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LOL! i used to live in Bedford. and i'm not "from" east london either i just live here in a Conservative borough of london
Never mind, Offence directed at the place not the people... [addsig]
bumfilter
K800 Black
Joined: May 23, 2005
Posts: 27
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Posted: 2005-05-26 18:45
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Got my upgrade sorted yesterday after lunch, received the phone this morning at 9:30am.

The online tracking thing had said it was sent but I didn't get any email from o2 regarding tracking directly with DHL. I'm not complaining though!
kozicka
W910 Black
Joined: May 04, 2005
Posts: 56
From: Warwick, United Kingdom
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Posted: 2005-05-26 21:37
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what the hell is this double standard from o2? Or is it the staff on the end of the phone?

Some people get upgrades, others (like me...) get made to feel like your speaking Swahili when asking about the phone.

What tariff are you on, and which were you. Also did you get charged?
Killhippie
K750
Joined: Nov 16, 2004
Posts: 86
From: UK, South of the South Downs
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Posted: 2005-05-26 22:11
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Ordered a k750i from o2 as an upgrade on monday got it yesterday
Read the small print!
kozicka
W910 Black
Joined: May 04, 2005
Posts: 56
From: Warwick, United Kingdom
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Posted: 2005-05-26 22:23
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thats nice.

previous/current tariff?
st3v3y
K800 Black
Joined: Apr 27, 2005
Posts: 30
From: UK
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Posted: 2005-05-27 12:43
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Got mine for free and here's how:

Called O2 online as I'm an online customer (online200)
and asked for an upgrade price. They said no phones available for upgrade online until June 6th.

I asked if I could upgrade my online tariff in store and they said yes but at the store managers discretion. Rang the store, they said yes and told me it was a free upgrade!

Went in the store with a proof of signature and walked out 10 minutes later with the phone.

Well done O2 in my opinion.
Pagnell
K750
Joined: May 25, 2005
Posts: 55
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Posted: 2005-05-27 13:29
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I'm on a £30 a month, 200 mins free/50 txt free tariff. Upgraded to the same tariff and got the K750i free and double minutes and texts for the first six months. Now that is a good deal I would say.
kinc
W900 white
Joined: May 15, 2004
Posts: 226
From: Bh,England
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Posted: 2005-05-27 14:54
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Just ordered mine
Free on £30 pm double mins 6 month
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